Nissan of Santa Rosa

Nissan of Santa Rosa
1275 Santa Rosa Ave
Santa Rosa, California 95404
(800) 559-8062

Manufacturer: Nissan

Most Reviewed Employees
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Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free WiFi
Parts Store
Shuttle Service
Television
Vending Machines


Twenty-Four Month Rating: 4.8/5
146 Reviews
Nissan of Santa Rosa

Overall Score: 5 Star Rating4.8



About Nissan of Santa Rosa
Certified: Nissan of Santa Rosa
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Nissan of Santa Rosa has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



caballero
5/18/2012 2:28:15 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ennio Maurizi

My Review of Nissan of Santa Rosa:
I really enjoy working with Ennio Maurizi he was very helpful. I really enjoyed how he was not very pushy on trying to make a sales. I like how he listen to us and was very patience with us. He made buying 2003 eclipse very fun and painless. I would highly recommend Ennio as a sale person and when I get ready to buy my next car I will defiantly go to Nissan and ask for Ennio.
thank you,
Anna C
Santa Rosa CA 95403

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nicolebiscotti
5/18/2012 7:16:57 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jarrod

My Review of Nissan of Santa Rosa:
First time buying a car! Eekk!!! Could not have asked for a better experience!!! Was easy and non stressful at all! Loved the fact that I did not feel pressured to buy a car! Thank you!

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lisawolper
5/17/2012 12:53:49 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: chad corser

My Review of Nissan of Santa Rosa:
Chad Corser was professional, respectful, and courteous. He worked hard and diligently to get the exact car I wanted. Overall, it was a very agreeable experience.

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tompinto3
5/15/2012 12:44:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston Lindner, Jack Price

My Review of Nissan of Santa Rosa:
Oue experience with Nissan of Santa Rosa started with my husband and I just dropping by to see if they could get us into a new car even though we still carried a sizeable car loan. Preston Lindner was the salesman who greeted us and answered all of our questions and showed us a Kia Forte we really liked. We went inside and looked at all the numbers, trade in value, monthly payments, etc. We decided that night just to walk away, since it was really a whim we had gone to Nissan in the first place. There was no pressure to buy, Preston just showed us it was possible to get a new car and they would give us good trade in value on our 2008 Kia.
About two weeks later Preston emailed us with an offer for a new 2012 Nissan Sentra that he thought the terms would fit our budget. We were interested so we went to the dealership, met with Preston, and three hours later we drove off in our new car! Very happy with the whole deal, Preston is the kind of salesman we like, doesn't pressure you, tries to find out your needs. He showed us all the features of the car, gave us a tour of the dealership, makes us almost excited to come in for our first oil change! The service area waiting room is so nice, with tv and computers you can use while you wait.
It was a pleasure doing business with Jack Price the finance manager, no pressure from him to buy extended warranties and other stuff we didn't want. Overall, it was a very pleasant experience at Santa Rosa Nissan.

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Maxxxpowers
4/27/2012 12:58:14 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Patrick Lawson

My Review of Nissan of Santa Rosa:
Patrick was great to work with, and I was pleased that even though he seemed to be a very new, young car salesman, the sales team let him run the whole process (unlike other dealerships we went to where the sales managers and the high pressure people keep coming over and interjecting.) We were in and out fairly quickly and although Patrick did try and use some of the classic salesman lines throughout the deal, I never felt overly pressured. Even once I got to financing it was all very upfront and clear, and everyone was very friendly.

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readmimi
4/19/2012 5:01:47 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Dummy

My Review of Nissan of Santa Rosa:
I have dealt with this dealership twice, once for a part and and other to repair a computer glitch on my Versa. Both people that I dealt with had an attitude problem. I then called the Petaluma Nissan and they were fabulous and told me that I was under warranty and to bring in the car and they would deal with the problem. The Santa Rosa dealership was going to charge $129 no matter what. Eeeek, what a rip off!

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gmae
4/15/2012 8:43:24 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Preston Lindner

My Review of Nissan of Santa Rosa:
They were so nice and so helpful! I told them what i would be comfortable spending and Preston went to work as soon as we stepped onto the lot. I had been searching all day and was losing hope and patience. As soon as i arrived at Nissan of Santa Rosa they were so helpful and gave me hope that i would find the perfect car! (which i did) The dealership did a great job at making it easy and pain free for me even though i was a little scared of buying my first car on my own. I will recommend everyone to this place and wish i would have started here at the beginning of the day! So helpful and really understanding. Great experience!

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trichom
4/14/2012 3:13:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: chad corser

My Review of Nissan of Santa Rosa:
he got me the truck i wanted w bad credit and he never gave up awesome!!!!!
im very satisffied chad is awesome i am very happy

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clocricket
4/4/2012 12:41:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hughes

My Review of Nissan of Santa Rosa:
My husband and I searched on computer for right cars for us, we checked Ford Focus, Fiesta, Chevy Sonics and Cruzes and Kias. Kia was our last visit and at first we really liked the Kia Rio 5 door, but when comparing with the Kia Soul we found it had more room and was much easier for us to get in and out of. David Hughes was of great help to us explaining pros and cons of each car, in the end we chose the Kia Soul. Our experience working with David was exceptional, he was patient and very knowledgeable about the product he was selling. All the salesman at Kia were very friendly and helpful and we would be happy to refer our friends there.

Thanks, Richard & Martha Carpenter proud owners of our Kia Soul aka Gramsters Hamster.

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jprestn
4/3/2012 1:11:12 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Deering

My Review of Nissan of Santa Rosa:
I initially went to the dealership to look around and possibly test drive a vehicle. We wanted a Kia Rio 5-door, but received a great deal on the car they had on the lot. The service was friendly and fast, and we are thrilled that we got to leave the lot with our first brand new car, the same day. The paperwork was fast, painless, and they worked with us to make sure the payments were easily within our means. I'll recommend them to anyone in the future interested in picking up a Kia or a Nissan.

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