Nissan of Thousand Oaks

Nissan of Thousand Oaks
3755 Auto Mall Drive
Thousand Oaks, California 91362

Sales: (888) 512-7760
Service: (866) 938-2334
Parts: (866) 938-2358

Manufacturer: Nissan

Most Reviewed Employees
Julie Spickerman Julie Spickerman
Assistant Service Manager
Robert Schumacher Robert Schumacher
Sales Consultant
Bob McKay Bob McKay
Sales Consultant
Ken Fromberg Ken Fromberg
Sales Consultant
Joshua Mathis Joshua Mathis
Sales Consultant
John Murth John Murth
Assistant Service Manager
Chris Bae Chris Bae
General Sales Manager
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 7:00 PM

Sunday: 10:00 AM - 7:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.8/5
42 Reviews
Nissan of Thousand Oaks

Overall Score: 5 Star Rating4.8



About Nissan of Thousand Oaks
Certified: Nissan of Thousand Oaks
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Nissan of Thousand Oaks has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Nissan of Thousand Oaks
The staff here at Nissan of Thousand Oaks take pride in the vehicles we sell and strive to succeed in great customer experience and satisfaction. Our friendly staff at Nissan of Thousand Oaks are eager to assist you in your car buying process.


sbiesman
5/13/2012 3:44:28 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Julie Spickerman

My Review of Nissan of Thousand Oaks:
My first time to this dealership which is very far from where I live (Santa Monica Nissan closed), but I will return. Julie Spickerman terrifc---a big asset to this dealership!!

Sherwin F. Biesman

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scifan
3/10/2012 5:50:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jean

My Review of Nissan of Thousand Oaks:
Finally I had car car set up for my first time buyer daughter at Universal City Nissan because it was probably the lesser of all evils. After having bougt a few cars in my life I did not want her going through the stereotypical games and salespeople I always got. She took one last look around the day before and was determined that she found the car dealership that was unlike any other we had gone and in particular this Jean she swears is an exception to the rule. Skeptical but I let her go on her own while not caneling my appt at Universal nissan. Jean came picked her up from the house and my sister met her there to keep an eye out for me. My sister is even more wary of car salespeople than me to the point of boycotting dealerships and bought her last car from Craigslist. At the end of the day she says she will buy her next car from Jean too.
My daughter not only got a great deal, but her first time buying experience was priceless. I stayed out of her space during the entire thing, but she felt like she had a personal advocate who made sure she got every bit of special incentive and service she deserved. Jean took her time to define and answer questions a young first time buyer would be confused about car buying and made her feel like the world, (mostly my entire family) was wrong to stereotype. I think she either got lucky or that dealership is doing something right and should be mentioned.

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doc_colin
2/27/2012 2:28:38 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert Schumacher

My Review of Nissan of Thousand Oaks:
I just want to say this was the most pleasant buying experience I have ever had. Robert Schumacher made the whole buying process smooth, without any stress, and especially without the typical sleaziness other salespeople pull. He really went out of his way to make the deal happen and I'm proud to say he has a customer for life.

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powerpla15
12/8/2011 11:46:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: julie spickerman

My Review of Nissan of Thousand Oaks:
Julie was amazing and so very helpful. This is the second auto she has helped us with and every visit always goes smoothly. It is a pleasure to work with her

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Michelle Gross
11/4/2011 4:02:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Philippe, Ken and Mark

My Review of Nissan of Thousand Oaks:
My experience at Nissan of Thousand Oaks was by far, the most pleasant experience I have ever had purchasing a vehicle. The sales team was professional and friendly. The deal was presented in a straight forward manner, without the game playing I have experienced at other dealers in the past. Overall, The process was quick and easy.

I would strongly advise anyone to vist Nissan of Thousand Oaks before making their final decision on a vehicle. The staff was wonderful and I love my car!!!!!!

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vidbob
11/1/2011 10:00:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Julie Spickerman

My Review of Nissan of Thousand Oaks:
Everytime I visit this dealership it reinforces my feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spickerman it was clear that she really cared about me as a person and had an amazing grasp of every aspect of the car business. Julie is the reason I started and remains the reason for my long, positive relationship with this dealership. The last four vehicles I bought were from from Teri Sipotz. She has become like family. She always keeps tabs with me and my family. We love the attention!

These two amazing women are the key to the tremendous success of this dealership!

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weshigh63
10/15/2011 11:47:46 AM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Jean

My Review of Nissan of Thousand Oaks:
I had visited this dealership several months ago and was not able to make a deal due to average credit and not being offered enough for my trade in. Today someone named Jean called me and said she wanted me to stop by because they would be able to get me into a 2011 Altima and could work with me with not much down and take my trade in. Of course, when I got there they wanted to give me half of what my truck is worth and had an outrageous payment! I don't appreciate wasting over an hour of my Saturday getting the run around. If you know a customer has already been at your dealership and know their situation, don't get them to come in if you are not truly willing to work with them! Walter, Thousand Oaks, CA

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mdprod1
9/3/2011 4:09:25 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Reyes

My Review of Nissan of Thousand Oaks:
The dealership went the extra mile so therefore I had no problem driving the extra miles to work the deal!! Other dealerships should work this way. Perhaps they would close more sales!! Paul Reyes was great to work with and he made this process very easy and effortless.

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bassjohn
9/3/2011 10:23:01 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Reyes

My Review of Nissan of Thousand Oaks:
My wife and I were looking to purchase a Nissan Versa and we contacted Thousand Oaks Nissan via the Internet. We received a cordial reply from Paul Reyes, who asked about the specifics we were looking for and got back to us the next day with a reasonable quote. Two days later we were sitting in Paul's office after a successful test drive, putting the finishing touches on our purchase. I would rate the overall experience as "Good" and working with Paul Reyes "Great." He is friendly, informed, professional, and very flexible. We never felt like he was giving us the ol' "hard sell." We would definitely recommend to our friends and family if they needed a new car to contact Paul Reyes at Thousand Oaks Nissan...--John and Joy Bass, Agoura Hills, CA

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smarc
8/30/2011 3:14:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul Reyes

My Review of Nissan of Thousand Oaks:
Despite receiving comparable offers on the vehicle of my choice, I chose to go with Nissan of Thousand Oaks. This was because of Paul Reyes, the dealer's Internet Sales Manager, who absolutely impressed me with being an extraordinary professional. I appreciate the fact that Paul took the time to respond to my every question through a very lengthy communication process. There was no monkeying around, just straight forward numbers with no fluff. In addition to being genuine and upfront with all the financial information, he had a team of sales associates (working behind the scenes) on getting me the car configuration I requested (they had to deliver the car from another dealer just to accommodate my needs). When I arrived at the dealership, all I had to do was sign the purchase agreement, and make final decision on extended coverage (pre-negotiated as well). I also truly enjoyed interaction and appreciated the patience of their personable Finance Manager, Mark. Overall a good experience and a good deal on all aspects of the purchase of a brand new Maxima. I would absolutely recommend this dealership.

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Reviews 11-20 >>