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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,824 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,824 reviews

November 13, 2025

Overall great customer service experience Overall great customer service and great experience , was able to make the right choice with the help that I received from Darell also great positive attitude high More

by mendez.jose55
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pork
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Nov 13, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Sounds like a victory dance is in order, Jose! We’re thrilled Darell helped you find the perfect fit and made the experience a fun one from start to finish. His upbeat attitude is contagious, and we’re so glad it helped make your visit a total win. Thanks for recommending Darell!

November 13, 2025

My experience went well from the start until finish. Walked away with a very nice car and overall good service. More

by thompsontai12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir
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November 13, 2025

Good communication great service Everyone was Friendly Did not feel forced in to anything Good experience More

by pena_a
Recommend Dealer
Yes
Employees Worked With
Jojo
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November 12, 2025

Feel comfortable no problem and Christina Nuval was very helpful when were there with my daughter. More

by roblesilva1950
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Nuval
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Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It reads like Christina helped make your visit a smooth family trip from start to finish. We’re glad you both felt comfortable and cared for every mile of the way. Nothing beats quality time and a great experience shared together.

November 11, 2025

Great dealer to do business with. The personal is very helpful and professional. High level of service More

by javier_osnnayyaszqs110405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We’ll call that a win for Team Service! Our crew takes pride in playing at a professional level, and it’s awesome to see that reflected in your experience. Thanks for joining our roster of happy drivers. Game on for great service every time!

November 11, 2025

The dealership was great I have no complaint! John French was very helpful in every step of the way! Thank you More

by gonzalez.david1994
Recommend Dealer
Yes
Employees Worked With
John French
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Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

John sounds like the perfect guide through the process, steady and supportive at every turn. We’re thrilled your experience was seamless and that you felt taken care of from start to finish.

November 11, 2025

He was absolutely brilliant. Took care of issues. Trever definitely knows what he doing. Thanks Trever More

by Franciseche711
Recommend Dealer
Yes
Employees Worked With
Trever
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Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Trever worked his magic once again. It takes real skill to diagnose and solve issues with that kind of confidence, and we’re glad he could make everything run like clockwork. Thanks for spotlighting his expertise.

November 11, 2025

Excellent service from the dealership’s service department. The staff were friendly, knowledgeable, and kept me updated throughout the process. My vehicle was ready on time. Highly recommend! More

by redj703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Cabrera
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Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We rolled out the red carpet and fluffed the service pillows just for you! From clear updates to on-time delivery, your car got the VIP treatment. We’re honored to be your go-to stop for five-star care.

November 11, 2025

It was okay. Could have been great if the techs actually do a complete inspection and add air to the tires More

by Rocha41o
Recommend Dealer
Yes
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Nov 11, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience. We’re sorry to hear that it didn’t meet our usual standard of care. We’d like to learn more and see how we can make your next visit even better. Please reach out to me. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

November 11, 2025

Salesman was good. Finance guy suckered me into an extended warranty that sucks I think you should stop offering the extended warranty More

by Ornelas.ai
Recommend Dealer
No
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Pork
Report | Print
Nov 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hi, thank you for your honest feedback. We're glad you had positive interactions with Darrell but regret that your finance experience didn't meet the same high standard. Please reach out with more details so we can better assist you. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com.

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