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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
942 Reviews

942 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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April 19, 2024

You service needs to be consistent to be #1. My prior visit was a bad experience, please review my feedback from that visit. More

by blkngthawk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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Helpful
April 19, 2024

Service was fast and efficient. Service advisor javier was very Profesional in answering every question asked. More

by gonzalez86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier peña
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Helpful
April 19, 2024

Service on my car was great, but the associates helped me questioned me about my car service and was a little rude. This was a surprise to me because usually they are very friendly and recommend things that More

by joliebear118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know his name
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Helpful
April 18, 2024

Reliable service clean and easy. Helpful personal with the knowledge they need to get the job done. More

by doraparedes217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We're always here to provide reliable service and assist you with all your automotive needs. Drive safely, and we look forward to serving you again in the future!

Helpful
April 18, 2024

It’s a nice dealership I go back to and trust to get work done More

by jimmy.negrete874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Arteaga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued trust in our dealership! We're honored to be your go-to choice for automotive needs and look forward to serving you again.

Helpful
April 17, 2024

Love that dealership advisor and parts store is phenomenal Wouldn’t replace them for nothing in the world . More

by ejohnson31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas and Louis in the part store are the most professional person you ever won’t to know.
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Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership advisor and parts store. We appreciate your loyalty and look forward to serving you again in the future!

Apr 19, 2024 -

ejohnson31 responded

You will.

Helpful
April 17, 2024

Courteous, professional, knowledgeable, polite. Do what they said they would do. Quite was very accurate More

by jakithomastc90529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Gonzalez
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out. Drive safely!

Helpful
April 17, 2024

Someone come and ask me somebody is gonna come out and assist you oh ok More

by allejandro619901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for reaching out! We apologize for any confusion. Our team is here and ready to assist you with any questions or needs you have. Please feel free to visit us anytime.

Helpful
April 17, 2024

Great dealership was glad I brought my car there such great people to help you More

by hhunterthost9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depth Trevor very nice and helpful
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Apr 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing our dealership! We're thrilled to hear you had a positive experience with our team. We appreciate your support and look forward to assisting you in the future.

Helpful
April 16, 2024

Took in the vehicle for a diagnostic, the problem was found in a timely manner and explained thoroughly. Leo was a great help in getting everything addressed to repair the issue . More

by steve@craftsmenab.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Lazcano, Nathan Reyes
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Apr 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're delighted to hear that Leo provided excellent service and efficiently resolved your vehicle's issue. We appreciate your trust in our dealership and look forward to assisting you in the future.

Helpful
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