North Bay Cadillac Buick GMC

North Bay Cadillac Buick GMC
720 Northern Boulevard
Great Neck, New York 11021

Sales: (516) 466-6200
Service: (516) 487-2222
Parts: (516) 487-2223

Manufacturers: Buick, Cadillac, GMC

Most Reviewed Employees
John Campanelli John Campanelli
Cadillac Sales Consultant
Alfonso Carlino Alfonso Carlino
Cadillac Sales Consultant
David Colotti David Colotti
Finance Director
Richard Cohen Richard Cohen
Cadillac Sales Manager
Jeffrey Weber Jeffrey Weber
Buick-GMC Sales Consultant
John O'Grady John O'Grady
Cadillac Sales Consultant
Michelle Thornton Michelle Thornton
Cadillac Sales Consultant
David Roberts David Roberts
Cadillac Sales Consultant
Joey Yadgar Joey Yadgar
Cadillac Sales Consultant
Joseph Buontempo Joseph Buontempo
Buick-GMC Sales Manager
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Dealership Amenities
Automated Car Wash
Cable TV
Free Coffee
Free Loaner Cars
Free WiFi
Laptop Computers
Rental Car Service Onsite
Shuttle Service
Television
Customer Lounge Area

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: Closed

Sunday: Closed


Parts

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
87 Reviews
North Bay Cadillac Buick GMC

Overall Score: 5 Star Rating4.9



About North Bay Cadillac Buick GMC
Certified: North Bay Cadillac Buick GMC
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, North Bay Cadillac Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About North Bay Cadillac Buick GMC
Welcome to North Bay's DealerRater page.

We are happy to service the diverse population of NEW YORK CITY and LONG ISLAND. NORTH BAY features new and pre-owned inventory of CADILLAC, BUICK, and GMC vehicles as well as service.

Our sales professionals are knowledgeable, respectful, and will always try to give you the best deals. That's why we have received GM's prestigious MASTER DEALER AWARD 11 times - a testament to the quality and standard set forth by General Motors and upheld by our dealership.

If you have any questions, contact us at 516-543-0290, or at our website www.northbaycadillacbuickgmc.com.

THANK YOU for shopping with us!


choochmike
5/22/2012 1:15:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John Campanelli, Megan Soroka

My Review of North Bay Cadillac Buick GMC:
I just leased a new SRX from Northbay Cadillac and had the pleasure of dealing with John Campanelli who made the entire experience an enjoyable one. He was able to answer all my questions about equipment, service and especially leasing options and provided all the information I needed to make an informed decision. John also spent a lot of time on delivery day going over all the basic operations and new features to ensure I was comfortable in my new vehicle. Also, many thanks to Megan Soroka for her help as well.

I will definitely be back in February to check out the CTS when my other lease expires.
Thanks again.

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MICHAEL BORMAN
5/15/2012 9:30:13 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Megan Soroka, Jeffrey Weber

My Review of North Bay Cadillac Buick GMC:
When we came into the showroom looking for a 2012 Buick Regal for my wife, we were greeted by Jeff Weber. He was courtious and friendly and more importantly he was knowledgeable about the 2012 Regal. My wife was undecided about the little things, like color combinations, etc. and Jeff's patience never wavered. Frankly, his salesmanship, after numerous phone calls and two return trips to the showroom, finally closed the deal. When we picked up the car, he did a splendid job of going over all the details with my wife, so she drove away totally happy with the car she had choosen! I have been buying or leasing GM vehicles for forty years and continue to be a loyal customer. I currently own the 2012 Regal, a 2011 Equinox and a 2006 Pontiac G6. I rank Jeff as one of the best salesman I have every had the pleasure of doing business with. I would also like to compliment Megan Soroka for the expert way she handled the financing for us. Chase told us we couldn't get a better deal anywhere, especially at a car dealership, but Chase never met Megan Soraka!

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Response from: North Bay Cadillac Buick GMC
Added: 5/15/2012 2:11:36 PM
Thank you for such an outstanding review and for taking the time to write this. Hearing that both Jeff and Megan both delivered exceptional customer service, it makes us know that we continue to keep service levels high. Enjoy your 2012 Buick Regal and don't hesitate to contact us, if you need anything.

Mark Gowrie
5/14/2012 10:42:51 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lora David

My Review of North Bay Cadillac Buick GMC:
I was not definately getting a Cadillac, but after I met Lara David I was sold. She was knowledgeable, and nice. She gave me test drives which made up my mind.

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Response from: North Bay Cadillac Buick GMC
Added: 5/14/2012 2:08:53 PM
We appreciate you taking time to write this review. Lara is a valued employee and we are happy to hear that your buying experience was so positive. Let us know if there is anything else that we can do to help with your Cadillac.

DostieK
5/14/2012 9:31:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Carlino

My Review of North Bay Cadillac Buick GMC:
Our experience was great! Our sales associate Alfonso Carlin was easy to talk to and made us feel very comfortable during the negotiating and purchasing process. I would recommend this dealership because they were willing to work with us to close a deal that made us happy.

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Response from: North Bay Cadillac Buick GMC
Added: 5/14/2012 2:12:22 PM
Thank you for the excellent comments about Alfonso. We strive for outstanding customer service and are thrilled you would refer North Bay Cadillac, Buick, GMC to others. Thanks also for taking the time to write this review and let us know if there is anything that we can do to assist you.

Manhasset
5/9/2012 8:48:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alfonso Carlino

My Review of North Bay Cadillac Buick GMC:
I had purchased a new 2012 SRX4 with luxury package and Nav from Mr. Carlino at North Bay Cadillac.

The dealership and its staff were really nice. Mr. Carlino was knowledgable, friendly and accommodating. The best part was he gave me the space to arrived at the conclusion that SRX was the crossover of my choice.

The test drives were excellent. The inventory was elaborate with many trims and colors to choose from. I bought the SUV after two visits and the vehicle delivered the car next day as discussed and promised. The price was aggressive.

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Response from: North Bay Cadillac Buick GMC
Added: 5/10/2012 2:57:32 PM
Thank you for taking time to write this review and great comments about Mr. Carlino. We always want to meet the needs our customers and are happy that we had the inventory to select from. Don't hesitate to contact us, if you need anything.

Stevo2321
5/9/2012 7:06:45 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lora David

My Review of North Bay Cadillac Buick GMC:
Lora was wonderful and was very helpful. She did not pressure and let us get to where we needed to get to in order to buy the car. Very helpful and highly recommended!

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Response from: North Bay Cadillac Buick GMC
Added: 5/9/2012 3:35:30 PM
We appreciate you taking the time to writer this review. We are happy to hear that Lora was able to help and that you would highly recommend our dealership. Contact us, if you need anything.

KPW
5/8/2012 2:01:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Michelle Thornton

My Review of North Bay Cadillac Buick GMC:
Michelle Thornton was very professional and gave us a complete undertanding and feeling about the new CTS. She was very hospitable and made us feel very welcome and was very thorough.
Very satisfied.

Ken Wank

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farib26
5/8/2012 1:55:50 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Richard Cohen, Wayne Schneider

My Review of North Bay Cadillac Buick GMC:
All the salespersons that worked with me were extremely nice and helpful. I will recommend this place to all my friends and to my family.

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ml5797
4/27/2012 8:45:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Wayne Schneider

My Review of North Bay Cadillac Buick GMC:
I did all of my shopping on line... Wayne was able to work with me via e-mail and was able to get me the best price on a new Acadia... everything went smoothly... THANK YOU

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EMoor
4/8/2012 7:29:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: John O'Grady

My Review of North Bay Cadillac Buick GMC:
Upon entering North Bay Caddilac, I was greeted with a big smile from the receptionist. As I was viewing the cars John O'Grady introduced himself and began to explain the features of the Caddilac CTS. Mr. O'Grady was courteous and answered all of my questions; however, not being certain I left the dealership that day. Nevertheless, during the next week Mr. O'Grady called me to explained some new promotional deals with the CTS and offered a test drive. After test driving the CTS Mr. O'Grady worked out a purchase deal that I could not refuse. I love my new CTS.

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