North Country Ford Lincoln - Service Center

Always Great Service The team at North Country are always friendly, respectful and knowledgeable. I have been coming here ever since I bought my used car at another Ford The team at North Country are always friendly, respectful and knowledgeable. I have been coming here ever since I bought my used car at another Ford dealer and was not happy with that dealer. North Country has always been great to work with for everything from a routine oil change to major transmission issues! Thanks! More

Oil change/ordering a part . Made an appointment, everyone was helpful. Car wash after oil change was nice. Ordered a part,made an appointment, everyone was helpful. Would defi . Made an appointment, everyone was helpful. Car wash after oil change was nice. Ordered a part,made an appointment, everyone was helpful. Would definitely recommend to family and friends. Very organized. More

Quick Lane Dropped off car early for a scheduled The Works service. They were able to get the car done early. Text notification was great. Able to do other erran Dropped off car early for a scheduled The Works service. They were able to get the car done early. Text notification was great. Able to do other errands. More

Best Service department ever The service department always keeps the customer updated about the status of work being done on your vehicle they make sure that all your concerns ar The service department always keeps the customer updated about the status of work being done on your vehicle they make sure that all your concerns are addressed and that you are satisfied with your over all experience. More

Easy, fast,reliable I got in, got the service promised, and a ride to work. Work was completed in time, everything was as promised. I'll be back next time I require serv I got in, got the service promised, and a ride to work. Work was completed in time, everything was as promised. I'll be back next time I require service. More

I got HOSED I had my Lincoln MXZ brought to North Country Ford on Jan 21st and it wasn’t ready until Feb 20th. I had a water pump failure and the reason I was tol I had my Lincoln MXZ brought to North Country Ford on Jan 21st and it wasn’t ready until Feb 20th. I had a water pump failure and the reason I was told for the delay was due a part (hose) not being in stock. I understand that my car wouldn’t be looked at right away which is fine for something that is unexpected. I also understand that a small delay (3-5 busisness days) is somewhat understandable for a part not being in stock. This wasn’t a part from a Lamborghini, it’s a Ford/Lincoln part which boggles my mind how it could take weeks. I don’t blame this entirely on Jack the service representative, but I was given multiple dates that it would be ready and all those dates were missed. A loaner car was offered a week into this, but didn’t take it since I didn’t think it would take another 3 weeks to fix. The icing on the cake was when it finally was ready that I had to walk into the lot to get it myself, was not run through the car wash (it was dirtier than when I left it, and then scrape all the frost off the windows. If it was pulled out front while doing the paperwork and washed it probably could have partially saved this review. Just a bad overall experience after it was in their possession for nearly a month. More

The fast and the curteous! North Country Ford was able to squeeze me in for an oil change on short notice. They were fast, professional and answered all my questions regarding r North Country Ford was able to squeeze me in for an oil change on short notice. They were fast, professional and answered all my questions regarding recommended services (wanted to make sure I was filling guidelines my warranty). More

Customer interaction. My latest experience with the north country Ford service department was such a pleasant experience. I got my oil changed and left. After that I observ My latest experience with the north country Ford service department was such a pleasant experience. I got my oil changed and left. After that I observed that my rear impact detection system was not alerting me when i got close, so i came immediately and informed the service desk. The service desk manager came out to work with me, and the service was so great. He worked with me till we found the resalution to the problem. Instead of what i had experienced before. Your service manager is a top tier contributer. More

Service Very professional and nice to deal with. There was just a minimal time that it took to do the work, I was very satisfied with my experience and will r Very professional and nice to deal with. There was just a minimal time that it took to do the work, I was very satisfied with my experience and will return when needed. More