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North Country Ford Lincoln - Service Center

Coon Rapids, MN

3.6
1,254 Reviews

1,254 Reviews of North Country Ford Lincoln - Service Center

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February 20, 2018

General maintenance, oil change, tire rotation, etc Always friendly, thorough and completes work in timeframe they estimate. They have always in the past offered to wash car when done with service but More

by JULIESCHOEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Commers
February 20, 2018

Great job Fast service and always friendly. I was able to drop my car off and get my rental within 15 minutes. The new texting option is very convenient. Great More

by Ford123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob North, Brandon Anderson
February 20, 2018

Great, quick service I'm glad they opened up more "wait" appointments for online scheduling. I was able to get one when I wanted and was out within an hour. More

by cgoedel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Carlson
February 19, 2018

Oil change This was a simple oil change - service, as always, is wonderful. I don't have a comment long enough for the fifteen word minimum. It would be great More

by becky.ahlers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember who it was in service. I dropped it off and waited.
February 19, 2018

Salesman went above and beyond! Dave at the service center said he would call me back the next day about the possibility of getting a loaner while my car was being fixed and then nev More

by Fusion123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christopher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Coghill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2018

Above and Beyond. Expected the needed replacement part would be covered under warranty. However, since we did not have the part (part of door handle fell off and was l More

by M & R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
February 18, 2018

Never have luck with this service center Very unreliable service center. I always have to bring it back because they never put all the parts back together right. Brought The truck in to have More

by horstlynn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Dave Christopher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane , Brent Johnson
Mar 07, 2018 -

North Country Ford Lincoln responded

Thank you for the feedback regarding your experience with the Service Department. We would love the opportunity to discuss the matter with you and to resolve your concerns. Please reach out to our Service Manager, Brandon at your earliest convenience. His phone number is 763-331-7162

February 18, 2018

i brought my vehicle in for a recall for carbon monoxide recall was performed in a timely manner and vehicle was washed when returned to me. what a great service experience. Also the service advisor a g I wo More

by stevenjeanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hackman
February 17, 2018

Excellent Service work! These guys went well beyond expectations and resolved my issue. The phone app would not communicate with my car. The tech tricked the system and got t More

by coreyrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Glansman
February 16, 2018

Professional, couteous and precise The counter people are great and friendly. Comfortable waiting area with popcorn, coffee, cocoa, etc. Clean surroundings, restrooms. An overall pleasa More

by dennis461956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Berczyk
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