North Country Ford Lincoln - Service Center
Coon Rapids, MN
1,254 Reviews of North Country Ford Lincoln - Service Center
General maintenance, oil change, tire rotation, etc Always friendly, thorough and completes work in timeframe they estimate. They have always in the past offered to wash car when done with service but Always friendly, thorough and completes work in timeframe they estimate. They have always in the past offered to wash car when done with service but in this case they didn't offer the wash or just do the wash (car was clearly in need of a wash). Any ratings listed below are a direct result of nor being offered a car wash, all other work was excellent More
Great job Fast service and always friendly. I was able to drop my car off and get my rental within 15 minutes. The new texting option is very convenient. Great Fast service and always friendly. I was able to drop my car off and get my rental within 15 minutes. The new texting option is very convenient. Great place! More
Great, quick service I'm glad they opened up more "wait" appointments for online scheduling. I was able to get one when I wanted and was out within an hour. I'm glad they opened up more "wait" appointments for online scheduling. I was able to get one when I wanted and was out within an hour. More
Oil change This was a simple oil change - service, as always, is wonderful. I don't have a comment long enough for the fifteen word minimum. It would be great This was a simple oil change - service, as always, is wonderful. I don't have a comment long enough for the fifteen word minimum. It would be great if there is not a 25 word minimum for those of us that don't have a long review. Every time I've come in to North Country Ford, the service is great so having the opportunity for one word reviews would be ideal. Thank you! More
Salesman went above and beyond! Dave at the service center said he would call me back the next day about the possibility of getting a loaner while my car was being fixed and then nev Dave at the service center said he would call me back the next day about the possibility of getting a loaner while my car was being fixed and then never called me back. When I called them back they said they did not have a loaner. The salesman I bought my car from, Dee, went above and beyond; He was able to find me a loaner car while my car was being fixed and I got my car back the next day! More
Above and Beyond. Expected the needed replacement part would be covered under warranty. However, since we did not have the part (part of door handle fell off and was l Expected the needed replacement part would be covered under warranty. However, since we did not have the part (part of door handle fell off and was lost) Ford would not cover it. Brent checked with dealership and they took care of the expense. I didn't think this was right as Ford should have handled it but am very appreciative of North Country for covering it. We purchased our vehicle at North Country, have had it serviced and repaired there. We will continue to use North Country Ford!! More
Never have luck with this service center Very unreliable service center. I always have to bring it back because they never put all the parts back together right. Brought The truck in to have Very unreliable service center. I always have to bring it back because they never put all the parts back together right. Brought The truck in to have the radio service. Came home and the rear door would not work. Brought it in to have that fixed got home and the front passenger door would not work. All because they forgot to put parts back together when they took it apart. Very inconvenient. This dealer has never been reliable for me unfortunately my truck is under warranty through them. More
i brought my vehicle in for a recall for carbon monoxide recall was performed in a timely manner and vehicle was washed when returned to me. what a great service experience. Also the service advisor a g I wo recall was performed in a timely manner and vehicle was washed when returned to me. what a great service experience. Also the service advisor a g I worked with jack was awesome and very polite and had a great sense of humor. What a great service center! More
Excellent Service work! These guys went well beyond expectations and resolved my issue. The phone app would not communicate with my car. The tech tricked the system and got t These guys went well beyond expectations and resolved my issue. The phone app would not communicate with my car. The tech tricked the system and got the new 1.4.4 firmware downloaded to the car. It took several hours but the technician persisted. Tom and Dave too care of me by accommodating my need to see this issue get resolved. A great crew of classy guys. Thank you North Country Ford Service. More
Professional, couteous and precise The counter people are great and friendly. Comfortable waiting area with popcorn, coffee, cocoa, etc. Clean surroundings, restrooms. An overall pleasa The counter people are great and friendly. Comfortable waiting area with popcorn, coffee, cocoa, etc. Clean surroundings, restrooms. An overall pleasant experience while waiting for your vehicle to be serviced.. More