North Country Ford Lincoln - Service Center

Tires and oil change Received a quote for new tires and scheduled an appointment to have the work done. When I checked in with Tony I had a coupon for tire rebates (not t Received a quote for new tires and scheduled an appointment to have the work done. When I checked in with Tony I had a coupon for tire rebates (not the brand I purchased) and oil change. Tony said he would look online to see if anyone had them at a lower price and he would price match it. The price I had was pretty good already for light truck tires. But I thought knock yourself out, bet you won't find a better price, or even look for that matter. When Tony came to tell me the truck was ready he said he had found a better price, and matched it! Since he proved my pessimism wrong I had to write this review. Left the shop with 4 new tires, oil change, car wash, and money left over for lunch! More

oil change Quick service , got complimentary tire rotation and car wash.... very polite and friendly stuff!!!I I recommend this dealer not only to service a car, Quick service , got complimentary tire rotation and car wash.... very polite and friendly stuff!!!I I recommend this dealer not only to service a car, buy also to buy a car !! More

Service issue resolved I had a light on my 2012 Edge come on, (door ajar) which also controls the door locks, and the dome light. I was told that the initial cost to just ru I had a light on my 2012 Edge come on, (door ajar) which also controls the door locks, and the dome light. I was told that the initial cost to just run electrical tests would be 139.00. I agreed to have the service done, and was not happy with the total amount due. After returning home I noticed a commercial on TV for lights out at all Luther dealers. I wrote a review to the dealer with my concerns about my bill and why that wasn't a part of my discount. I was quickly contacted by Tom and he apologized for the error, we talked about some other issues about the billing, and he made some adjustments which I am very happy with the results. I feel that with my concerns I had with service costs and how quickly they resolved them, I would highly recommend Luther North Country Ford in Coon Rapids to everyone. Great people in Sales and Service. More

Vehicle Serviced North Country Ford Lincoln, as always, treats the Customer with care and courtesy. All questions are answered, with respect to the issue, with speed a North Country Ford Lincoln, as always, treats the Customer with care and courtesy. All questions are answered, with respect to the issue, with speed and accuracy. More

Great service: honest and thorough Yes... honest and thorough. Not many places are both. I recently had some repairs on my Explorer at Northland in Coon Rapids, MN. I had a clunki Yes... honest and thorough. Not many places are both. I recently had some repairs on my Explorer at Northland in Coon Rapids, MN. I had a clunking sound when I made slow turns. I had told other mechanic's at various other shops and even a different Ford dealership. No one diagnosed it or gave me comfort that I wasn't hearing things and crazy. I drove with the clunking for 1.5 years! Finally, after making the tech drive the truck into the bay, I didn't tell him about the clunking, as soon as he got out of the truck, he said, "Wow! How long has that clunking been happening?" Turned out to be minor, they had the parts and I got a better price than expected. No more clunking! Thanks Jack! Seriously! I will never go anywhere else when I need a repair. Northland Ford has what it takes! More

Service Brought my mkx in for door issues treated very good. They fixed the problem. Changed oil, and washed it. Brent was very good and kept mr informed of Brought my mkx in for door issues treated very good. They fixed the problem. Changed oil, and washed it. Brent was very good and kept mr informed of the progress... More

Brought in 2000 Ford Winstar for a axle recall. Dave was very courteous, got paperwork done quickly, and said he would call me when it was done. A few hours later I got the call and came in to pick Dave was very courteous, got paperwork done quickly, and said he would call me when it was done. A few hours later I got the call and came in to pick my van up. No problems and everyone was helpful and courteous to work with. More

Excellent service. Had 2 issues recently that were resolved by Brent in service and the Manager of Quick Lane for a tire issue. Both gentlemen were extremely professio Had 2 issues recently that were resolved by Brent in service and the Manager of Quick Lane for a tire issue. Both gentlemen were extremely professional made sure I was completely happy when finished, More

First class service From the initial appointment setup to the pick up, this dealership focuses on the customers. Thank you Brandon, and Jack for all your help with my lin From the initial appointment setup to the pick up, this dealership focuses on the customers. Thank you Brandon, and Jack for all your help with my lincoln. More

Took care of our problem The service center was very professional and they analyzed the problem right away. They completed the repair quickly without an appointment and I was The service center was very professional and they analyzed the problem right away. They completed the repair quickly without an appointment and I was out right away. The service center people were great! More