North End Subaru-Mazda

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
this place is awesome, never have I been taken care of in such a professional manner and had so much fun. They really don't sell cars there but help people buy them. Mike took the time to find out what my needs were and helped me to stay within my budget, the GM, Marty, even took the time to check in with me. I never felt pressured by them or Tom the finance manager. I can truly appreciate the laid back atmosphere of North End. I would recommend them to anyone, thanks Guys!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
I strongly recommend this dealership. I had a very positive experience. They really educated me on the Forrester. I had been considering other options, and instead of negative selling the competition they acknowledged their strengths but showed me how the Forrester fit my needs better. That's one of the things I liked...I did not feel that they were trying to put me into a car, just to sell me the car. They asked how I would use the car and who would be in the car as well as what features were important to me...then they made their recommendation. After the test drive I was hooked. They shopped around to get me the best rate on my car loan as opposed to putting me in the first loan that I was approved for--that saved me money. And the service did not stop after the sale. They followed up to make sure I was happy with the car and my experience--and I am!

Again, I strongly recommend this dealership.

Jen Sullivan

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
I haven't bought a car quite yet, but when I'm ready, it'll definitely be with these guys...I hate feeling pressured when I walk onto a lot when considering buying a car. What I loved about North End Subaru-Mazda is I didn't get that feeling at ALL while shopping.
Despite the economy and perhaps even desperation dealerships are probably feeling to make sales, I felt as though I "had space" while browsing and talking about my options. Kudos to Marty and the gang at North End! See you soon.
Steve in Fitchburg

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
They gave me a fair deal on the car I wanted. I have shopped many dealerships and found this dealer to be very professional and friendly. I have tld all my friends to shop at North End before they buy anyware else. Thanks guys, I will be back for more cars in the future!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
I bought a new Subaru Tribeca (which I love!) from North End Subaru earlier this year. I am not an easy person to please, but the salesman listened to what I wanted for accessories and found a Tribeca with exactly what I wanted. I did a trade and was given a very fair price for my used vehcile. There was no need to dicker on the price when it came time to look at how much I would pay. They were extremely fair with the pricing and gave me a great deal. My car buying experience at North End Subaru was by far, the best car buying experience I have ever had.

Currently I get all my service done at this dealership. The guys in the Service deparment are top notch. I always know I am in good hands when I bring my car to this dealership for service.

Bottom line - I am extremely satisfied with my Subaru Tribeca from North End Subaru and highly recommend this dealership and Subaru to anyone who is in the market to buy a new or used Subaru.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
i have also had the pleasure of dealing with mr. marty babineau and thought he was quite friendly and knowledgeable and not at all pushy. i say...keep up the great work! i would definitely recommend north end subaru to my friends and family. the service is great!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
I was so nervous buying a car, especially at this time of year. After shopping around a bit, I decided to give Northend Subaru a try. My salesperson, Mike Pinto was very friendly, super knowledgeable and not pushy at all. I actually learned alot about cars. After Mike helped me find the perfect car that would work for my family and it was time to crunch numbers I was very worried and a little embarrassed. I am a single mom with three kids and my credit was not perfect. The business manager Tom, made me feel so comfortable and was very reassuring. The General Manager, Marty Babineau even got involved. He made suggestions and made me feel so at ease. I never once felt like i was being taken advantage or pressured in any way. I would personally like to thank, Mike, Tom and especially Marty for all they did for me. I would highly recommend this dealership to anyone and I intend to come back when it is time to get my first oil change! Thank you to everyone at North End for making this an extra special holiday for me and my family!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of North End Subaru-Mazda:
The sales manager (Frank) & GM (Martin Babineau) at North End Subaru in Lunenburg, ma are the biggest dirt bags I have ever met. I will never set foot in North End Subaru again, even if they were giving away cars. I am shocked at how pathetic Martin Babineau is, and how he can expect to sell cars. Per GM Martin Babineau, North End Subaru does not need my money or my wife’s money!! This was an interesting statement seeing that Larry Gordon the owner of Colonial Automotive Group (i.e. North End Subaru) strongly disagrees. Shocking as it may sound, during my conversation with Larry Gordon I was stunned to learn that Martin Babineau had a history of blatant stupidity (i.e. causing customers to run for the door). My question to Martin & Frank would be this, if you don’t need my money whose money do you need? Based on the stampede of customers breaking down the doors at your Dealership on Saturday and Sunday, I would bet Larry is correct, you need my money!!

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of North End Subaru-Mazda:
Has been under new management for the past year or so. Took my 99 Miata in for a check engine light. They looked at it and replaced the catalytic converter for me under warranty on the spot. Even bought be lunch since I was stuck there for 5 hours. Very helpful and friendly.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North End Subaru-Mazda:
bought a car 2 years ago.. payed $8000 for a $3000 worth car. they bangaded it till warrenty was over and the car has since leaked, had broken A/C, new alternator, engine belts and other thing. The guy who sold me the car left few days after selling me the car and i couldn't get any help from them since he left.

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