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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.2
794 Reviews
Call Service Center (210) 600-5677

794 Reviews of North Park Toyota of San Antonio - Service Center

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April 20, 2024

Customer service was amazing. Juan Arguello in the Service Department got us the best deal possible. Definitely would recommend this car dealership to anyone in search of a new or More

by Sam Zapata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arguello
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Apr 22, 2024 -

North Park Toyota of San Antonio responded

We're thrilled to hear you had an amazing customer service experience! Thank you for taking the time to leave a review and for recognizing Juan Arguello in our Service Department. At North Park Toyota, we strive to provide exceptional service and work diligently to find the best solution for our customers' needs. It sounds like Juan embodied those values perfectly by getting you the best deal possible. We appreciate you acknowledging his efforts! We're glad you had a positive experience and would recommend us to others. Whether you're searching for a new or used vehicle, our team is dedicated to helping you find the perfect car at the right price. Please don't hesitate to ask for Juan by name if you return for future service needs. In the meantime, if you have any questions about your vehicle, feel free to reach out to us!

Helpful
April 15, 2024

North Park Toyota personnel has always maintained a steadfast friendly attitude , and a commitment to make my needs a pleasant experience. Also, Eloy, my service manager that helped me made sure I un More

by bgam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eloy Munoz’s
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Apr 16, 2024 -

North Park Toyota of San Antonio responded

Thank you for taking the time to leave such a fantastic review! We strive to create a consistently friendly and welcoming atmosphere at North Park Toyota, and we're so happy to hear our personnel achieved that for you. It's also wonderful to know Eloy, your service manager, took the extra time to ensure you fully understood the work done on your Tacoma. Clear communication is a priority for us, and Eloy's commitment to that is commendable. We appreciate your business and look forward to exceeding your expectations again soon!

Helpful
April 15, 2024

Nate Martinez was professional and courteous. Who carefully explained the process of my service for my vehicle. Employees at the Cafe and Cashier were also great. More

by royhuron79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Martinez
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Apr 16, 2024 -

North Park Toyota of San Antonio responded

Thank you for the fantastic review! We're thrilled to hear Nate Martinez provided professional and courteous service, carefully explaining the process for your vehicle. It's important to us that every step of the way is clear and comfortable. We're also glad you had a positive experience with our cafe and cashier staff – they work hard to make everyone feel welcome. Thank you for choosing us!

Helpful
April 10, 2024

Exceptional communication! Friendly kind prompt. Clint was extremely patient and kind and answered all my questions! More

by Dot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
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Apr 11, 2024 -

North Park Toyota of San Antonio responded

Thank you so much for the fantastic review! We're thrilled to hear that you had an "exceptional communication" experience. Friendly, kind, and prompt service is exactly what we strive for! It sounds like Clint went above and beyond to make your experience positive. We appreciate you mentioning his patience and willingness to answer all your questions. At North Park Toyota, we believe clear communication is key to building trust with our customers. We'll be sure to recognize Clint for his dedication to exceptional service! Thanks again for choosing North Park Toyota! We look forward to seeing you again soon.

Helpful
April 02, 2024

I was way over charged for what was done to my car. 321.00 6 hrs wait! More

by mapylopez56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Gaona
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Apr 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback about your recent service experience at our shop. We sincerely apologize that you feel you were overcharged for the work performed and for the extended wait time. We understand your frustration and want to address your concerns. We value your business and want to regain your trust. Please contact Fred Duron at fredd@nptosa.com or Ray Andrade at randrade@nptosa.com at your earliest convenience.

Helpful
March 31, 2024

Service was excellent and fast! Waiting are was clean and comfortable. ai will definitely be going back to this location. More

by terandk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eloy Munoz
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Apr 01, 2024 -

North Park Toyota of San Antonio responded

Thank you for the fantastic review! We're thrilled to hear that your recent experience was excellent and fast. We appreciate you acknowledging that the service was fast. We value your time and strive to minimize wait times. Knowing the waiting area was clean and comfortable is important to us. We want to ensure a relaxing experience from start to finish. There's no better compliment than a returning customer! Thank you again for choosing North Park Toyota! We look forward to seeing you again soon.

Helpful
March 09, 2024

Awesome in and out in an hour thanks North Park Toyota see you soon JBG More

by Jbgarcia1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 04, 2024

Always a great experience at North Park! Clint in the service center is always so helpful. More

by XR_01
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Ray
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Mar 08, 2024 -

North Park Toyota of San Antonio responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.

Helpful
March 01, 2024

Awesome great work explaining everything that needed to be done to my Toyota carry thanks again Jose Simpson Mr Moreno 2/29/24 More

by danielmoreno5450
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jose Simpson
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Mar 04, 2024 -

North Park Toyota of San Antonio responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
February 28, 2024

Always have friendly and courteous service members. They explain everything professionally and take their time with you. We don't feel like we are being rushed in and out. More

by Cristelda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
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Mar 04, 2024 -

North Park Toyota of San Antonio responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

Helpful
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