Roberts Ford Lincoln

They did what they said they would do, droveFrom Norman They did what they said they would do, drove From Norman and the salesman was awesome !! Yes I would buy again thinking about new pickup, finance gu They did what they said they would do, drove From Norman and the salesman was awesome !! Yes I would buy again thinking about new pickup, finance guy was a little windy , meaning long trying to sell extended warranty More

This is my 2nd vehicle purchase from Roberts Ford. Kevin took care of us and we weren’t there all day. He walked with a purpose and was quick on his feet. took care of us and we weren’t there all day. He walked with a purpose and was quick on his feet. More

Rob Powell and his team were very informative and helpful!!! I will definitely return!!! I encourage you to give them a chance to earn your business if you are considering a new vehicle! helpful!!! I will definitely return!!! I encourage you to give them a chance to earn your business if you are considering a new vehicle! More

A long drive for nothing! Drove over 1.5 hours to this dealership to possibly buy a 19 Lincoln MKC which had approximately $7,500 in discounts advertised. Of course, when I go Drove over 1.5 hours to this dealership to possibly buy a 19 Lincoln MKC which had approximately $7,500 in discounts advertised. Of course, when I got there, they said that I could only get $2,000 off; they claimed that the rest was owner loyalty (their advertisement had already shown the additional $1,750 in owner loyalty after the initial discount). Buyer beware! Dealerships are going back to the old way of doing business - bait and switch! More

Conned Bought a 2014 Ford Escape from them. Had trouble getting my laser/remote keys for vehicle. They claimed to have lost them. Tried to sell me more keys. Bought a 2014 Ford Escape from them. Had trouble getting my laser/remote keys for vehicle. They claimed to have lost them. Tried to sell me more keys. When I threatened to back out of the purchase suddenly they "found the keys in the back. They tried the same thing with friend who bought a 2017 Chevy Cruze. Never have I had trouble getting my keys when purchasing a used vehicle before this. My vehicle is a lemon. After a month and a half it started popping "cylinder 2 misfire codes false P1299's which shut the engine off even in the fast lane of the interstate. I had to replace the USB cable in the cockpit myself because the service department could not find why my phone would not sync. I am a retired computer field serve engineer. I suggested the USB cable as a probable cause and yet they did not check it. Over all bad sales/service experience More

Great experience Great service, Great people. Chuck Ward is a great salesman who really took care of my son on his first car buying experience. I would recommended thi Great service, Great people. Chuck Ward is a great salesman who really took care of my son on his first car buying experience. I would recommended this place to anyone be sure to ask for Chuck. More

Great experience Drove 120 miles + to look at used car for son. Scott and Jeff were excellent. They immediately promised to fix some items on the car that didn’t appea Drove 120 miles + to look at used car for son. Scott and Jeff were excellent. They immediately promised to fix some items on the car that didn’t appear in online pictures and they did an excellent job repairing items and getting car delivered more than halfway to me once it was ready. Could not ask for better experience. More

Used car We bought a used car and was messed over lied to and they stole money from us. This company should be shut down and fire everyone We bought a used car and was messed over lied to and they stole money from us. This company should be shut down and fire everyone More

Finance dept. Is your worst nightmare The salesman tristan did a prettt good job. Thats where it ended. The finance guy, Ben was nothing but deceitful and pushy. Trying to hide ways for th The salesman tristan did a prettt good job. Thats where it ended. The finance guy, Ben was nothing but deceitful and pushy. Trying to hide ways for them to make more money. He was very pushy on selling a very over priced extended warranty and gap insurance. This is a common practice at this dealership after reading all the bad reveiws. Part of the deal i made was to finance with them. Biggest mistake ive ever made buying a vehicle, and the worst expeirience ive had by far. More

Don't waste your time. I made an appointment and drove over an hour to see a truck, just to get there and find out the truck has been in the shop and is not running right. I made an appointment and drove over an hour to see a truck, just to get there and find out the truck has been in the shop and is not running right. The salesman could not answer my questions bc the manager was in a meeting and told me he would have answers for me within a couple days. I have emailed and texted numerous times in the last week with no replies. Worst customer service I have ever experienced. More