North Shore Honda Saab

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of North Shore Honda Saab:
NORTH SHORE HONDA ROCKS !!!!!! ALL OF THE EMPLOYEES THERE WERE INCREDIBLE ESPECIALLY DIANA IN THE FINANCE OFFICE. THEY BEAT OUT OTHERS LOCAL DEALERS BY $350.00. THE SHOWED ME ALL THE OPTIONS THAT WERE AVAILABLE FROM HONDA THAT I COULD PERSONALIZE MY NEW 2010 HONDA ACCORD COUPE.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of North Shore Honda Saab:
Dave Haber the finance guy is a total scam artist. All he does is make up BS on the extended warranty and low interest rates. He said if I didn't get the extended warranty then I wouldn't be able to get the car at the price I agreed to and the interest rate would be a lot higher. I called Corporate Honda to complain and they said they'll put it in the file and there's not much they can do. Since they can't or won't do anything, I filed a complaint with the Better Business Bureau. Hopefully, some action will be taken and people will not be taken advantaged of. Buyers beware!!!! Stay away from this dealership unless you want to get ripped off.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of North Shore Honda Saab:
They were not honest with me as far as extra charges and fees. I asked about them and was told there were none. After John and myself agreed on the price, Diana hit me up with other charges. When I questioned her she told me the sales people are not allowed to let the customers know, she said somthing about privacy.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of North Shore Honda Saab:
I was in the market for a new civic and ended up walking away with an '08 accord coupe demo. I love the car and have had few problems with it.
The dealership kept offering a price, and then when it was broken down into monthly payments the numbers weren't matching. If i didn't have a finance calculator in my phone I would have been screwed. I actually needed to walk over to the finance manager and go line for line showing that my number was accurate; I would have paid them an extra 30+dollars a month! They claimed they were "looking at the wrong line on the finance chart."
A week after i bought the car, the manager who sold it to me was no longer employed there. A month later the guy I dealt with in the finance dept was also gone.
I discovered recently after a tire pressure light came on, on my dash that I was never given the car's manual. I'm on my 4th phone call so far trying to get ahold of it.
When all was said and done, the car is great,the deal was good, but i'm using a different dealership to service my vehicle. I don't really trust these jokers...

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of North Shore Honda Saab:
I left a $300.00 deposit on a new accord.......decided not to take the vehicle. During the process, David Haber was very aggresive and demeaning when trying to sell me add-ons......especially an alarm! When I told him I wasn't going to take the car, I arrived at the dealer to get my deposit returned. David told me I would have to wait 7 to 10 days and it would be mailed to my home...... Well, its been three (3) weeks and still have not received my refund. When I called to inquire where the refund check was, I was told I would have to wait until the owner did payroll and they would call me to let me know when I can pick-up the check......WHAT a BUNCH of BS!!! For your own good, under no circumstances should you use this dealership.....THEY LIE!!!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of North Shore Honda Saab:
These people are there to only serve rich white folks. They are not there to help you buy a car but to rip you off with as much money as possible. If they know they cannot make big money off you then your not welcome in their store. I would never recommend them to an average joe. With the economy like this this dealership can play their games. I walked out of the store and purchased my car at a dealership in queens on the same day!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of North Shore Honda Saab:
I bought a Pilot on advertised special on 2/27/09. Picked out the car, signed the aggreement, gave a deposit and was told I'd be contacted by the lease manager later that day. Mr "telephone tough guy", Dave Haber, called me to tell me I was only qualified for tier 2 credit at a ridiculous price because my fico is under 700. I immediatetly got my scores online. My score ranges from 768 to 793 with the big 3 agencies. Got my money back. They can keep their car. Say bye bye to my money North Shore Honda. Everybody knows your name!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of North Shore Honda Saab:
Harold and Barry were great to deal with.
Dave Haber flat out lied to us about the car alarm. I asked him directly whether my prior car had this option. He pretended to look for the paperword and simply lied. I went home and dug up the paperwork. This goes beyond aggressive in my view.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of North Shore Honda Saab:
This dealer was the best i have ever deal with. I bought a 2005 Honda accord, Wayne made sure that the car met all my expectations, I explained what i what i wanted and the monthly payments i can do, he showed me different cars that i can work with, i found a car with low miles and the price was a bargain believe i did my resear online and i had been to other dealers.
I admit it, i can be picky then again if i'm paying a lot of money i want to get the best for what i pay. The car i picked had some cosmetics issues that would of brake the deal, for instance i didnt like the back seat of the car it was ripped, Wayne didnt hesitate to swap it, he completely had the car detailed inside and out, he made it as if it was better than new. the service was great, it was all about customer satisfaction. I will definitely recommend this dealer to anyone, if you go you should make sure you talk to Wayne he will take care of you.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of North Shore Honda Saab:
I live out of state and bought Certified Honda Odyssey from North Shore Honda. I had several issues with the dealer.
1. When the Van was finally got delievered, it had extra 150 milesAFTER purchasing the vehicle.
2. The dealer automatically charged $375 as a prep fee but floor, dashboard, seats were dirty as if they had never been cleaned. I was told that they would clean the vehicle but it was dirty all over with stains on the wall, etc in plain eye sight view places. There were trashes on the floor and inside sliding door pockets, such as wrapping paper, tissues etc.
3. Washer Fluid was almost empty even though all fluids must be topped off if it is a certified Honda Vehicle.
4. 150 Inspection Check list, Carfax, Headphones for the DVD player, Navigation DVD were never provided when it was delievered. I was told by the salesperson that everything he mentioned when we made the deal over the phone would be included, but upon delivery they were missing.
5. Their Sales Manager, Wayne Rice was ok at first but then became rudewhen I explained the situation on the phone. Since I bought it over the internet and cannot bring it over to show them in person, they were not going to trust anything I ttold that I had problem with. I am honest and I NEVER ever tried to ripped off people. They did not provide the quality service and product they promised and I wanted them to make things right but since I am not local(and my credit union already paid for it), they are not going to do a thing to make things right. Never faxed or sent a copy of inspection check list until I had to call so many times. I want a formal apology from the sales manager for being rude and not providing the quality service and accusing me that I could've staged the pictures when I told him that I have taken several pictures to prove that things were not done right

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