North Shore Honda Saab

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of North Shore Honda Saab:
I just purchased a 2008 Honda Civic LX from North Shore Honda. Prior to going to this dealership I had visited at least 4 others in the area and every single one tried to rip me off. By the time I got to North Shore Honda I was prepared for anything! As soon as I walked in I was greeted by the Sales Manager (Barry Stambleck) and spoke briefly with him to tell him exactly what car I was looking for. I had seen an advertisement in the paper the same morning indicating a clearance special on the car I was looking for but I did not mention this as I was very curious to see how honest they would be. To my surprise - Barry showed me the ad! Harvey was the sales person who I dealt with from that point on and he was so straight forward about everything - it was really a welcome relief - and I bought the car on the spot. No tricks, no lies, no "extra fees" and I got the best price around. I would definitely reccomend this dealer to friends and family but be sure to be completely educated about the car you are looking to purchase!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of North Shore Honda Saab:
I just purchased a 2008 Honda Accord Coupe and took delivery on 3/31/08. This is the 3rd car that I have purchased from North Shore Honda for myself. My mother, sister and sister in law have also made purchases at this dealer. Harvey Sherman has been my salesman for the last 2 deals that I have made. North Shore has always been a pleasant experience for me. Harvey is very good, no BS or pushy sales gimmicks, just an honest deal. I have been to some of the other Honda dealers listed on this site and I have walked away with the same impressions. Not at North Shore, the sales staff has always treated me well and I can not complain about them. Negotiating a price at North Shore is really easy if you know what you want and how much you want to pay.

The financing has always been straight forward, Dave will push the accessories and warrantees however when I say no, he does not push it. I can not say anything bad about him he has always treated me well. I find a lot of what I read about him very surprising, but I guess you have to read everything before you sign it, that is just common sense. I am not excusing that behavior if it is true, but no one should ever sign anything unless they read it and check it for accuracy. I have never had an issue with interest rates being tied to purchasing accessories or lease payments changing from the originally agreed price the day I made a deal with the salesman.

The delivery was excellent. Jose brought my car out for Harvey and went over it to make sure that everything was 100%, wiping away some water marks and some dust on the dashboard. Harvey was really good about making sure that I was happy. He went over every paper before I signed and gave me the time I needed to read everything before I signed; as usual everything was in order. When I got the keys to the car, Harvey showed me that the car was gassed up and handed me the keys. He did not fuss about going over every thing and how it works, it is a car, I have owned other Honda vehicles before I know how they works and if I don't I'll read the manual. I hate when salesmen want to show you how to turn the radio on or how to roll down the windows, it is not like you are buying a space ship, it is pretty basic.

I would highly recommend this dealer to anyone, but I also must stress that it does not matter what dealer you go to if you do not do your homework you are asking for trouble.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North Shore Honda Saab:
I had the same experience as Alex844 below. I just purchased my car 3 weeks ago. I have tried a few times to resolve this situation with David Haber over the phone. Last week, I asked him to amend the charges and to cancel the extended warranty. He said that he couldn't amend the selling price (which was over by $2195) but he would be able to cancel the warranty which was itemized ($895). There was absolutely no breakdown of the selling price increase. He jacked up the selling price and claimed it was the extra cost of the warranty and he had to do this in order for me to get a low interest rate. I told him I didn't care if my interest rate was high. I no longer wanted the "warranty" and requested again to have this adjusted. He began to get frustrated and said he "didn't want to talk about this anymore" and hung up on me. It appears to be a common practice with this dealership. I only wish I knew about this earlier. Any suggestions on what to do next?

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North Shore Honda Saab:
My buying experience was okay until I came across David Haber, he sold me an extended warranty for $2,195.00 which was to be included in the financing. A week later I decidied to cancel the contract for a full refund since it was less than 60 days. However David Haber ran a scam on me & said I was only entitled to $995.00, the amount he wrote on the contract. I live over 50 miles from the dealership, it was late and I was so anxious to leave that I did not bother to thoughly review the additional paperwork. There were two sales forms, the first one was accurate but the second one which I signed without reviewing had an extra $1200.00 slipped into the purchase price. A week later when I questioned David Haber about the difference, he said the only way he was able to provide me the interest rate he gave me was by making the contract out for $995.00 even though he said I was paying $2195.00 for it and putting the other $1200.00 into the vehicle purchase price. Or else he as he put it my rate would have been at 11%. Mind you, at time of purchase I had walked in there with an Eloan check with a rate of 7.45% but that was not acceptable to this dealership. So I went with their financing. It's been two months since I requested contract cancellation through the dealership and after there weeks of the contract sill being active I decided to cancel it myself with the warranty company over a month ago. The contract has since been canceled but it falls upon ths issuing dealer to refund the money to the lien holder and so far no monies have been refunded. I have a small claims trial pending in Nassau County.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North Shore Honda Saab:
I gave a deposit to purchase a new CRV. The salesman told me he would find the car I wanted and call me in 2-3 days. No one ever called me. I finally called after 4 days and was told another 3 days or so to find my car. Again I waited 5 days and no call. I went to another dealership and had the car I was looking for in 1 day. I asked NS Honda for my deposit back and after 6 weeks I still have not recieved it. I've filed with the consumer protection board after not getting any answers from the manager. I wrote a letter to the dealer principal and still nothing. My next step would to take them to court. I would NEVER ever reccomend this dealership to any one...

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North Shore Honda Saab:
This is a lousy dealer.... we wanted to buy a pre-owned Honda Civic '06 and pre-paid some on a C.C. to go next week and buy in full,(We live 100 miles away) UNTIL, this dealer said there will be additional charges of $647.00 for "prep" and "shipping"! Not only that but it was told to us a day AFTER $500.00 was put on the C.C. for a down payment to "hold" the car until we could get there.
Both the Used car manager "Bill, and New car manager "Mike" were unbelievably FRESH! both worked me up and were argumentative! They would not take the additional charges off. They had bad attitudes and told me to "Go buy the car somewhere else" and "Have a nice life"!!!!
I WOULD NOT RECOMMEND THIS DEALER TO ANYONE EVER!!!
One more thing I Just picked up a '04 Civic from Volvolville USA yesterday and wasn't charged any such fees as NORTHSHORE HONDA/SAAB "tried" to. Hm? Makes you wonder what else they are doing that's dishonest. I say to NORTHSHORE Honda/Saab...YOU SHOULD BE ASHAMED AND EMBARRASSED by your greed, trying to squeeze someone for an additional MADE-UP fee. SHAME ONE YOU! DO NOT BUY FROM THIS DEALER....oh yeah they wouldn't budge on the regular price either!!! Bunch of greed mongers!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North Shore Honda Saab:
They like to play games at this dealership. Had a couple of bad experiences here and will not be returning.<br><br>As someone else mentioned, all manager David Haber wants to do is sell you an extended warranty or an overpriced $500 alarm. He is extremely aggressive and pushy and very unpleasant to deal with.<br><br>They took two months to refund a deposit as well, only after they were threatened with legal action.<br><br>I would recommend avoiding this place. Try PS Honda.<br><br>

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Reason for Visit: Sales

I recommend this dealer: No

My Review of North Shore Honda Saab:
1. Pre-sale experience was okay.<br><br>2. After we signed the contract, manger David Haber was only interested to sell us EXTENDED WARRANTY, not even one word to explain to us what 'HONDA CERTIFIED PREOWNED' is already covered.<br><br>3. MISSING ITEMS from DAY 1, sale Sidney Skolnick promised to delivered the missing items &quot;IN A FEW DAYS&quot;. We called them every few days to check status, we never got a straight answer. After 10 days, we decided to take a trip to the dealer. When we got there, we were still getting the sabatage answer. We refused to leave without any promised paper work (we insisted them to place an order for my missing items, and we wanted to have that parts order number). Well, all of a sudden, all the missing items are found.

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