Northridge Toyota

Reason for Visit: Service

I recommend this dealer: No

My Review of Northridge Toyota:
I took it in for regular service and they stole an item out of the center console that came with the car when I bought it. they got very insulting when I asked for it to be replaced. It probably would cost them no more than $20.00 to do it and I said I don't care who did it just want it put back but they said it would be admitting to theft so they couldn't. After I bought 2 cars there this is the way they treat people? scum!! they are thieves plain and simple! they were not even nice about it. dont go there or buy there either. the main Toyota company told me to file a police report so I am. along with BBB and any other I can.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Northridge Toyota:
they stole an item out of my car when servicing it and when I asked them to replace it they were very insulting and beyond rude. It was an item that was in my car when I bought it. It came with the suv but they took it out when I took it in for general serving. They are thieves, stay away. I will have to file a police report.they said if they replaced it that would be admitting to stealing and they couldn't do that. After I bought 2 cars there. What scum bags!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Northridge Toyota:
i recently bought my second car [2008 xB automatic] @ Northridge Toyota/Scion and was really pleased with my experiece and wanted to give a brief review of this dealership.

Inna, the internet/fleet manager was extremely nice and helpful. even though i was still in the process of finishing a deal to sell my Solara, she ordered my Super White xB from the docks brought it up to the dealership.

it could not have gone smoother, as i sold my car last Tuesday, went to the bank and paid my Solara off, then went to see Inna that same night and my xB had arrived the night before!

i picked it up w/ 7 miles on it and am really enjoying it. i had forgotten how much i liked my original Polar White xB!

i got another surprise today from Tom Foley in the service department - my first intstall of any accessories i may have picked up [CAI, steering wheel etc.] is going to be $50 an hour for the install, saving me some bucks on the install.

i highly recommend Inna for any purchase, not just a Scion!

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