Medic1187 5/18/2013 8:49:07 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Wayne Alderman Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: Wayne was very helpful and not pushy at all he helped me find the right truck at the right price, one of the best sales people I have worked with. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
caribbeanmama 5/15/2013 10:14:40 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Charles Young Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: Charles was not a pushy salesman, he simply presented the 2013 Ford Escape to me showing me all the features and offered me to do a test drive and I made my decision based on what I saw and the test drive. I had a great experience dealing with him and I'd recommend him to anyone wanting to purchase a ford. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 5/16/2013 12:45:42 PMWe sincerely appreciate your time and your review. Glad to hear that Charles was able to accommodate all of your vehicle needs and that you are happy with our service. Congratulations on your new 2013 Ford Escape. We hope to see you again soon. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
courtneykukes17 4/27/2013 3:37:33 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Charles Young Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: My overall experience at Northside Ford was excellent. Charles Young was personal, yet still professional on helping me find the right car. Mr. Young is the reason why I am giving 5 out of 5 for all the categories on rating this dealership. He answered all my questions, and if he did not know the answers he would go out of his was to find out. Unlike other sales representatives, Mr. Young made sure I was getting the "bang for my buck" and was not pressuring me to buy any car that I was not sure of. I highly recommend any first time buyer to go visit Northside Ford and get Mr. Young to help you get your car. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 4/29/2013 1:27:00 PMFrom all of us and especially Charles, you have our sincere thank you for your time and for leaving us your feedback. Great to hear that all of your questions were answered and all of your vehicle needs met. We look forward to seeing you again soon. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
Archebelle 4/16/2013 11:09:32 AM Reason For Visit: Sales (New) I Recommend This Dealer: No Employee(s) Dealt With: Jason Pelmear Customer Service: N/A Quality of Work: N/A Friendliness: N/A Overall Experience: N/A Pricing: 2 Overall Score: 2.0 My Review Of Northside Ford: Spoke with Jason, due to divorce and issues looking for low mileage or new car that could fit my needs and budget. Jason only showed me used cars one pushing ford edge for 31900, I could have got new cheaper, not as many upgrades, asked about rebates just told would not have as many upgrades this would be best. Looked on line while he left for 30 min and new edge was on lot for 26000. My father called wood house ford in Blair Ne they felt a little high also . I have bought ford since 1990, this has been worst experience I have had with Ford. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 5/9/2013 5:04:27 PMThank you for taking the time to leave us your feedback. We are sincerely sorry to hear about your negative experience while at our dealership. We always strive to accommodate all of our customers and provide the best customer service. Please contact us at your earliest convenience so that we may resolve this matter. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
valac2009 4/14/2013 7:42:41 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Vivian Aguon Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: I was referred from a friend that I work with to come to this dealership. Everyone was extremely helpful and nice! I had a great experience and when it comes to planning another car I plan to come back! They answered all my questions and were very helpful throughout the whole process. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 4/15/2013 1:57:02 PMThank you for your time to leave us your review. We are more than happy to hear that we were able to answer all of your questions and we definitely look forward to your next visit. We would also like to express our gratitude to your friend for recommending us. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
NestorRamirez 4/14/2013 5:25:56 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Cody Rokahr Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: North side ford had the car I wanted at a good price . Service was excellent and fast . I was out of their with in an hour . Cody Rokarh was an excellent sales man . Had everything ready for me . Thank you Cody for great service . Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 4/15/2013 1:49:00 PMWe all and especially Cody sincerely thank you for leaving us your feedback. We appreciate your kind words and we are more than happy to hear about your satisfaction with our service as well as your purchase. Hope to see you again soon. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
paulovican 3/25/2013 4:09:14 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Vivian Aguon Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: I was brought by a friend who bought a car from Vivian last year. At the moment we walked in she welcomed us with a smile and she didn't hesitate to find my a right car with a right price range. She helped me a lot to walk out with a brand new car and with a great deal. I will definitely recommend Vivian Aguon to any person I will learn needs a car. So congratulations for having such a wonderful employee! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 3/26/2013 1:15:29 PMWe all and especially Vivian appreciate your time and your feedback. Our customers are highly important to us, so it is great to hear that you are happy with our customer service as well as your vehicle purchase. We look forward to seeing you again soon. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
Amberdavis77 3/23/2013 9:54:37 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Freddie AnthonyDavid StarnesDino Urdiales Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: This was the best car buying experience I've ever had! I'm going to recommend them to all my friends! The staff was very friendly and knowledgeable also! I WILL be back! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 3/25/2013 2:46:32 PMThank you so much for leaving your feedback and recommending us to your friends. We are very happy to hear that this was your best car buying experience. Congratulations on your new vehicle, welcome to our Northside Ford family and we look forward to your next visit. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
Tamara82 3/23/2013 8:58:00 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Vivian Aguon Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: Vivian is knowledgeable, personable and professional. She is a pleasure to work with and does all she can to get you exactly what you want for the price you want. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 3/25/2013 2:28:48 PMSincere thank you from all of us and especially Vivian for leaving us your feedback. We are all happy to hear that all of your car needs were met and that you are satisfied with our customer service. We look forward to your next visit with us. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com
aig-g 3/23/2013 3:12:43 PM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Vivian Aguon Customer Service: N/A Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Northside Ford: Viv was great to work with, we were able to find what we were looking for on day one. Excellent service, very prompt on updates and dealer installations with our upgrades. Thank You. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Northside FordAdded: 3/25/2013 2:10:27 PMWe all and especially Viv greatly appreciate your kind words. It is great to hear that you are happy with our service and we are so glad that we were able to accommodate your car needs in just one visit. We look forward to seeing you again soon. Sincerely, Matt Starnes-Marketing Coordinatormstarnes@nsford.com