When I walked in, I was very nervous, worried with my credit, I would be stuck with a car I didn't like. Ziad, spent two straight days working on getting me the vehicle I really wanted, a Honda CRV. He was straightforward, honest, caring.....the list goes on and on. I didn't feel rushed or pushed into buying something I didn't want. This didn't feel like the typical car-buying experience. It's been 1 week with my new SUV and I'm loving it. My amazing experience didn't end when I walked out though. Ziad has followed up with me both last week and this week, congratulating me on my new vehicle and letting me know, if there's anything I ever need, to just give him a call. That's real customer service. Ziad has truly made me an extremely happy customer. I"ll be sending everyone I know his way and when it's time for a new vehicle, I know exactly who I'll be going to!!! Thanks Ziad!