I purchased a Toyota, Scion on a Saturday. Fernando treated my daughter and me as if we were family, extending exceptional customer service skills. He is friendly, respectful, caring, honest, willing to go the extra mile. I would rate his skill, personality, respect a ten star, but you only allow five. I was already pre-approved through my credit union, but all the paperwork had to be drawn up and Justin did a great job in doing that, error free I might add. Lilly, what a delight!! I am not sure who gets credit and for what part of my purchase this fabulous team shared. GREAT JOB, OUTSTANDING TEAM EFFORTS AND COLLABERATION and Thank you!!
Now back to Fernando, I will recommend you and your expertise to anyone and everyone. It was a pleasure to do business with you.
On the extra mile side; the following Monday I accidently left my lights on, and battery went dead. OOPS! In a panic, before I figured out what "I" had done while getting my car jump started, I had called Fernando, he called me right back, my car was running, and I had settled down to realize my error, but Fernando did offer to assist me and would provide me a ride if I was stranded!!
So, I certainly would and will give him the highest ratings possible. Thank you Fernando :)