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Northwest Chrysler Jeep Dodge Ram
Houston, TX
1,010 Reviews
At Northwest Dodge Chrysler Jeep Ram. We are here to serve the great Houston Community in providing the best service and the number buying experience for our customers whether you need a truck, car or suv we will provide a no hassle buying experience for you. Come by today and take a look at our selection of new car and truck inventory. We promise you to make you the best deal possible, to save you time and money.
Jim Hatfield
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 25, 2024
Great customer service from the service members.
They handle my vehicle maintenance appointment very professionally.
More
by rowdywhitfield516
Verified Customer
Verified Customer
Employees Worked With
Kristen in Service dept.
April 25, 2024
Good work and quick turnaround.
I was surprised for a dealership. Figured it would be in there for two days before even looking at the problem.
More
by gaaleman
Verified Customer
Verified Customer
Employees Worked With
My truck was in service dept.
April 24, 2024
This last service was highly disappointing.
The communication was very poor overall. I hope next time, the service advisors step up and actually care about their customers and service.
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by alitexas40
Verified Customer
Verified Customer
Employees Worked With
Service advisor
Dealership Inventory (358 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
