Tacoma MINI
Tacoma, WA
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Excellent Service Department. I brought my Mini Clubman in for service and they charged me the coupon Oil Change without being asked. I brought my Mini Clubman in for service and they charged me the coupon Oil Change without being asked. More
Be prepared to get ripped off for trade in value! Terry the sales manager is all about making tons of money off customers even if they are repeat customers who have spent thousands of dollars buying Terry the sales manager is all about making tons of money off customers even if they are repeat customers who have spent thousands of dollars buying cars from there dealership the management looks at you like your a money bag and will take you for all you got! Trevor the sales advisor says he is giving you the best deal and when asking to speak to a manager he is the first one to come up with excuses as to why can’t talk to them! Personally I would look else where for a Mini Cooper and would not give them the time of day More
Always impressed. Very efficient, friendly, accommodating and responsive. Thank you Justin! The service department is well worth the drive- we live in Yakima and they are very accommodating and helpful! Than and responsive. Thank you Justin! The service department is well worth the drive- we live in Yakima and they are very accommodating and helpful! Thanks!! More
Amazing Experience Car Shopping Today With Steve Zilkey! I purchased my very first mini today and I love my new car!! Thank you to Steve Zilkey, who has made the experience a breeze. When buying a MINI, ask I purchased my very first mini today and I love my new car!! Thank you to Steve Zilkey, who has made the experience a breeze. When buying a MINI, ask for Steve. You will not be disappointed. He is easy to talk to, he listens, he finds you the right deal. He sells you the car and the amazing car shopping experience that comes with. You will not be disappointed! Thank you Steve. I will be back. More
Love my car and the experience! Wanted a 4 seater convertible and there simply aren't many out there. Found out about the minis....and the rest, as they say, is history. Terry and Wanted a 4 seater convertible and there simply aren't many out there. Found out about the minis....and the rest, as they say, is history. Terry and Mike didn't sell me thing. Just let me peruse my options, and I ended up with a used (all of 10K in miles!) 2017 that I am truly in love with. Great car, great experience from start to finish! Go buy one.... More
Great purchasing experience Worked with Terry to schedule a test drive and ended up buying the car right after. Very professional, easy experience. Terry was knowledgeable about Worked with Terry to schedule a test drive and ended up buying the car right after. Very professional, easy experience. Terry was knowledgeable about all things Mini and was helpful before, during and after the process. More
Best car buying experience ever We have purchased a lot of cars over the years but our car buying experience at Northwest Mini was by far the best experience hands down. They treated We have purchased a lot of cars over the years but our car buying experience at Northwest Mini was by far the best experience hands down. They treated us like family. There really is a difference between Northwest Mini and all the rest. More
Great car purchase experience Non-stressful dealership experience and our sales person was friendly, professional, honest and knowledgeable about Minis. Would purchase another Mini Non-stressful dealership experience and our sales person was friendly, professional, honest and knowledgeable about Minis. Would purchase another Mini as we love the Mini Countryman cars. More
The Best Mini Specialist Best experience yet! Big thanks to Steve and Jake for making my MiNi purchase experience fantastic and smooth. Steve found me the vehicle I was lookin Best experience yet! Big thanks to Steve and Jake for making my MiNi purchase experience fantastic and smooth. Steve found me the vehicle I was looking for and Jake made all the numbers work which was amazing! I’ve already told my friends about my great buying experience at NW MiNi. They are rockstars! More
Honest and trustworthy sales and service! Northwest Mini has been nothing but wonderful to us! They truly care about their customers and they are very honest. The service dept helped us earlie Northwest Mini has been nothing but wonderful to us! They truly care about their customers and they are very honest. The service dept helped us earlier this year with our older Mini that needed clutch work. The work itself would have been over $3000 but they offered to sell us a service contract for about $1000 less than the cost of the repair that covered that and service for the next 3 years! After we were in an accident we went back to them for a new one. The one we were looking at had a sticker price $4000 over what it was actually selling for and we didn’t know that. Steve was honest and told us the lower price and we ended up buying it. Fred in finance was great too. They made the whole process fast and simple. They are not pushy at all! We are highly impressed and will return to Steve to purchase again! More