IF YOU'RE LOOKING TO BUY, DON ARMSTRONG IS YOUR GUY!!!
Overall great... actually GREAT experience with both Don Armstrong who I had an appointment with. When I arrived, the car was sitting there right up front, warmed up, freshly cleaned- it was like it was meant to be. He showed me ALL the features of the vehicle before we test drive it, and I did quiz Jim on a few hard questions that were vehicle specific. He knew four of the five, and the one that he didn't know he promtly said "let me google it- if that's an available option that you require I'd rather guide you I'm a different direction DEPENDING on how.important it is to you". It wasn't important at all I was just testing his product knowledge. Never once did he say SELL to me. It was like dealing with my best friend! I remember him telling me his family owned a dealership and in his 10-15 year career (he's in his young 30's) he's never called himself a salesman. He said he's always considered himself a Customer Service Seles Representitivee which I personally felt like a breath of fresh air. There's just so many crooked a$$ "salesmen" who will lie to anyone just to make a dollar.
The whole team there worked great together- even the transition from their sales building to their finance building which has a VERY COMFORTABLE COUCH, and a HUGE tv to watch while you wait to sign papers (only took 15-20 minutes.
They got me financed without a trade and zero $ of pocket! I don't know how they do it!!! Don had mentioned that they are the third largest independently owned dealer in the ENTIRE UNITED STATES!!! Not only that but they
use more banks than anyone else west of somewhere, I don't remember how he phrased it.
Anyways I should wrap this novel up. I told him it would be long!!!
I would recommend calling Don before you go shopping ANYWHERE ELSE. They have soooooo much to choose from and selection is just unbelievable! Thanks again NW MotorSport, Don, Fred, and the finance guy for making this the best experience EVERRRRR AND for the hookup!!! LOVE THIS TRUCK, THE AMAZKING CUSTOMER SERVICE/FRIENDLINESS OF THE STAFF AND ENJOYED THE LAID BACK ATMOSHPERE!!!