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Nucar Chevrolet

Nucar Chevrolet

174 North Dupont Highway
New Castle, Delaware 19720


Sales: (888) 268-2234
Service: (302) 328-7000
Parts: (302) 328-7000

Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.8

24-Month Rating

based on 69 reviews

4.8

4.8 out of 5

76 lifetime reviews

Nucar Chevrolet

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Certified: Nucar Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Nucar Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Nucar Chevrolet

Nucar Chevy in New Castle,serving the Tri-State area, is proud to be an automotive leader in our community. Nucar Chevy has maintained a solid commitment to our customers, offering the widest selection of cars, trucks, suvs and crossovers and ease of purchase. We look forward to helping you with all of your automotive needs with great products, great prices and exceptional customer service. Nucar Chevy has a professionally managed Service and Parts Department which is open extended hours and, as always, Nucar Chevy offers competitive pricing for your automotive maintenance needs, including tires! Come visit us; we're across the street from the greater Wilmington Airport on Route 13 in New Castle, Delaware.




Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Full Service Collision Center
ATM Machine Instant Financing
Cable TV Medium Duty Service Facility
Customer Lounge Area Rental Car Service Onsite
Drive-In Service Parts/Pro Shop Store
Express Service Pet Friendly
Family/Child Friendly Preferred Owner Club
Free Coffee Shuttle Service
Free Drinks Vending Machines
Free WiFi

wjh1971
4/25/2013 1:01:34 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dennis DionisiDennis Dionisi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

"What an amazing experience! On April 24, 2013, I became the proud owner of a 2013 Chevy Cruze and I absolutely love it! I had the opportunity to work with Mr. Dennis Dionisi who was more than wonderful. He communicated with me on a daily basis as far as where we were in the process and was always available to answer all of my many questions. Not only is purchasing a brand new car very exciting, it can also be a bit stressful. With Mr. Dionisi's help and expertise, there was never a sressful moment during the entire process. When asked what I was looking for in a car, I know Mr. Dionisi paid close attention to my response because he directed me to exactly what I was looking for, and it was in my price range! He took the time to go over all of the many features that my Chevy Cruze is equipped with. And he even followed up with me the next day to see if there was anything I needed. Mr. Dionisi worked very hard on my behalf and it showed. The entire process was a wonderful experience.
Every staff member at Nucar Chevrolet always greeted me with a smile. Not one person passed me without saying hello, introducing themselves, asking if there was anything I needed and thanked me for visiting them at Nucar. Overall, it really was a wonderful experience and I would and will recommend Nucar Chevrolet to anybody that is not only searching for a quality car but also a wonderful buying experience.
Thank you Mr. Dionisi and the rest of the staff at Nucar Chevrolet!!!!!

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jrinnier
4/17/2013 2:50:21 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom RealeTom Reale
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

just bought a 2013 chevy malabu from tom reale @newcar & my wife & i love it. the place was great, everybody was super friendly & helpful. i expected to be there all day & that was not the case @ all. we were in & out with a new car in about 1hour,hats off to new car for the great service. we will be back.this is the 2nd car we bought @ newcar & the first one we had for 11 years.gonna miss her!

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Response From: Nucar Chevrolet
Added: 4/18/2013 2:45:47 PM

Nucar Chevrolet thanks you for your amazing feedback and Five Star Review! Our team takes pride in their customer service abilities and enjoy making the car buying process smooth and enjoyable. We thank you for continually trusting us with your car buying needs and we appreciate your recommendation! We hope you enjoy your new vehicle and we look forward to seeing you in the future!

Make sure you Like us on Facebook and Follow us on Twitter to take advantage of our exclusive online coupons and discounts!

Thanks again,

Chris Dagesse,
Owner
Nucar Chevy

Twitter
Andrewrap13
4/9/2013 1:13:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Felicia BensonFelicia Benson
Kris CopelandKris Copeland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

Great service! Great communication! Quick with everything they do, and great pricing! Very respectful, and friendly people here at Nucar will buy from here again!

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Response From: Nucar Chevrolet
Added: 4/9/2013 2:17:16 PM

The Nucar Team is encouraged by your review! Thank you for taking the time to write about your experience at our dealership. We are dedicated to customer service and satisfaction and we're glad you have noticed that commitment. We are here to serve you! We anticipate the next time we may be able to do business with you. In the meantime, be sure to take advantage of the service specials and other exclusive content we offer our fans on Facebook and Twitter!

Thanks again,

Chris Dagesse,
Owner
Nucar Chevy

Twitter
larrylass
4/7/2013 4:44:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kris CopelandKris Copeland
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

Great dealership. ill be back tomorrow to purchase another car. Salesman and staff were excellent. My son sells hyandais down the street. we didnt buy from him!!

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Response From: Nucar Chevrolet
Added: 4/8/2013 3:24:18 PM

We hope your car-purchase doesn't spark tension within the family but we sure do appreciate your business! We are encouraged to hear that you enjoyed your experience at Nucar so much that you're coming back again! We look forward to assisting you and fulfilling all of your automotive services. Be sure to like and follow us on Facebook and Twitter to take advantage of our exclusive service specials.

Thanks again,

Chris Dagesse,
Owner,
Nucar Chevy

Twitter
bullass
4/1/2013 4:07:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dennis DionisiDennis Dionisi
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

My wife and I were in the market for a new vehicle and with some research, settled on looking at the new Chevrolet Equinox. A family member recommended that we speak with Mr. Dennis Dionisi at Nucar Chevrolet in New Castle, DE to help us with our purchase. We met with Dennis on March 30th and drove away a few hours later with a new Equinox LTZ.

We found Dennis to be very helpful and knowledgeable about his product line, as well as helping us with financing and all the other details involved with a new purchase. Dennis is courteous, friendly, and has a pleasant easy-going style that we really appreciated. He is an excellent salesperson, and does everything possible to achieve customer satisfaction. When the time is right a few years down the road, we will call on Dennis again for our next purchase.

Many thanks to Dennis for doing a great job, and to Nucar of New Castle for providing such a pleasant buying experience.

Sincerely,

Gary and Sherry Watkins

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Response From: Nucar Chevrolet
Added: 4/2/2013 12:39:23 PM

Gary and Sherry, we truly appreciate you taking the time to leave us this great feedback! Thank you for giving all of us here at Nucar the opportunity to serve you. Dennis is an exceptional asset to our team and will be pleased you have spoken so highly of him and your experience. We look forward to serving all of your automotive needs. Be on the lookout for exclusive deals and coupons on our Facebook and Twitter pages!

Take care,

Chris Dagesse,
Owner,
Nucar Chevy

Twitter
linda_hill
4/1/2013 7:24:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Felicia BensonFelicia Benson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

We had no intention of buying a chevrolet the day I stopped into your dealership and met Felicia. She was very knowledgeable about all the cars on the lot and actually helped me decide on my Chevy cruze (which gets great gas mileage). It was a pleasure meeting all of the sales team and we look forward to doing business with Felicia again in the future. God Bless America!

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Response From: Nucar Chevrolet
Added: 4/1/2013 1:42:17 PM

Thank you for this outstanding review! We are dedicated to customer satisfaction in all areas of our dealership and we are delighted to hear you drove away with a great experience! Felicia is a great addition to our sales team and she will be encouraged by your feedback. Please let us know if we can be of any future service. We anticipate your next visit! Until then, be sure to check out our Facebook and Twitter pages, we offer exclusive deals and specials to our fans. Welcome to the Nucar family, Chris Dagesse, Owner, Nucar Chevy.

Twitter
cindyseitz
3/27/2013 10:48:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom RealeTom Reale
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

Tom Reale at Nucar was the only salesman that I talked to [from all different dealerships] who had answers to my questions about what type of truck I needed to pull my trailer. He was very helpful and informative. He found 2 trucks that fit what I was looking for and helped us pick the best one for us.
It was delivered quickly and he was very helpful. The best experience in buying a vehicle ever.

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Response From: Nucar Chevrolet
Added: 3/28/2013 12:42:43 PM

Cindy, out of all of your car-purchasing experiences, we are honored to hear we were among the best. We take pride in our work and our customer service and it is obvious you received the service you deserve. Thank you for taking the time to write about your experience with us and the 5-star rating. Tom will appreciate knowing his dedication, professionalism, and vehicle knowledge has contributed to your satisfaction! We look anticipate the next time we may be able to work with you. Until then, be sure to like us on Facebook, we offer exclusive deals to our fans.

Congratulations on your new truck and welcome to the Nucar family!

Chris Dagesse
Owner
Nucar Chevy

Twitter
Jomal
3/24/2013 6:35:59 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mario YarbroughMario Yarbrough
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

I've bought from Nucar in the past but it's been awhile. I was in the market for a truck with more power to tow a travel trailer. I went online and checked Diver and Porter, I didn't see anything I could afford. I went to the Nucar website and found a vehicle I was interested in. I wasn't planning to buy that day but I did. Mario Yarbrough approached my wife and I and asked if there is anything he can do for me. I told him about the Silverado 2500 HD I found on the internet. Unfortunately, it was already sold a few days earlier which didn't surprize me. Mario pointed out another one in the lot and it was more of what I was looking for compared to the other truck. After much patience and help from Mario, the wife and I decided to buy the truck. He worked out a great deal for us and I felt great about it. No pressure at all and professional. That's what I like. After all was said and done, we drove away almost four hours later with the new truck. My wife and I couldn't be more pleased with the way we were treated.

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Response From: Nucar Chevrolet
Added: 3/25/2013 2:41:11 PM

Jomal, we are excited to hear about your great experiences with us here at Nucar and that you were able to drive away with a great deal! It is Mario's patience, ability to personally connect with customers, and his low-pressure sales tactics that make him a superb addition to our sales team. We are glad you had the opportunity to work with him and he will certainly appreciate the kind words. We look forward to servicing your truck in the future! Until then, be sure to like and follow us on Facebook and Twitter--our fans receive access to exclusive deals and specials.

Kind regards,

Chris Dagesse
Owner
Nucar Chevy

Twitter
Tgr2lilly
3/13/2013 9:46:48 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mario YarbroughMario Yarbrough
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

The knowledge of the salesman and their willingness to work with us in the decision making process of purchasing a new vehicle made the experience pleasant. I never felt like I was being pressured into a purchase by anyone at the dealership.

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Response From: Nucar Chevrolet
Added: 3/13/2013 1:41:29 PM

Thank you for this 5-star review! The Nucar team strives to create memorable experiences for each and every one of our customers and we are encouraged to hear about your recent trip to our dealership. Reviews like yours let us know we are meeting those goals. We look forward to working with you again in the future. Until then, if there is anything else we can do for you, please don't hesitate to call or stop by! In the meantime, be sure to check out Facebook and Twitter pages for exclusive deals and coupons. Thank you again, Chris Dagesse, Owner, Nucar Chevy

Twitter
mybaby1897
3/11/2013 12:21:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom RealeTom Reale
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Nucar Chevrolet :

Typically a car buying experience is extremely daunting and long. However, Tom Reale at Nucar made the experience quick and pleasurable. He was very detail oriented and took the time to explain my new vehicle to me. Ed made the financing portion quick and easy and also took the time to explain the fees and payments. I would recommend this dealership to everyone I work with at Delaware Park and all of my family and friends.

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Response From: Nucar Chevrolet
Added: 3/11/2013 2:15:35 PM

First of all, we would like to congratulate you on your new vehicle! Secondly, thank you for your great feedback and high rating. We appreciate our customers taking the time to write about their experiences at our dealership. At Nucar, we know the car buying experience can be stressful; that is why we work so hard to make that experience as easy as possible! Tom and Ed are especially helpful in contributing to guests' memorable experiences. We look forward to working with you again in the future! Until then, be sure to check out our Facebook and Twitter pages. We offer exclusive service specials and coupons to our fans. Drive safely, Chris Dagesse, Owner, Nucar Chevy

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