O'Brien Automotive

Reason for Visit: Service

I recommend this dealer: Yes

My Review of O'Brien Automotive:
Great experience. Wonderful people.

We were here on vacation when the A/C went. They had the car fixed in only a couple of hours. They were very nice and friendly. They drove me back to the hotel when I dropped off the car and picked me up when the car was fixed.

I would definitely recommend this dealership.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of O'Brien Automotive:
No one I've ever met has had a good experience with this dealer. Unfortunately they are the only Hyundai dealer in this area so I didn't have a choice to get my Tucson. They said whatever they wanted to to get me to buy the car, but didn't actually follow through with most of it (after the paperwork was signed), they didn't finance through who I asked them to (without discussing the change with me), belittled me when I asked about an upgrade (AMAZINGLY), etc etc etc. I went without my father (which I will NEVER do again) and didn't get the car I wanted at a horrible price! Luckily their service department has been great so far, no complaints. But their sales tactics need A LOT of work.

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Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of O'Brien Automotive:
No one I've ever met has had a good experience with this dealer. Unfortunately they are the only Hyundai dealer in this area so I didn't have a choice to get my Tucson. They said whatever they wanted to to get me to buy the car, but didn't actually follow through with most of it (after the paperwork was signed), they didn't finance through who I asked them to (without discussing the change with me), belittled me when I asked about an upgrade (AMAZINGLY), etc etc etc. I went without my father (which I will NEVER do again) and didn't get the car I wanted at a horrible price! Luckily their service department has been great so far, no complaints. But their sales tactics need A LOT of work.

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Was this review helpful to you? Yes | No