Stopped by to look around, was approached by the salesman Matthew Frazier. He lied straight to my face about several things including the price of the cars I looked at/test drove. Told me the Lincoln MKC I looked at was $27k. Thought that was a great price, so after I test drove it and went back into run the numbers, he comes back with a price of $38,999 - I was like, uhhh excuse me, you told me it was $27k otherwise I wouldn't have test drove it, I'm not in the market for a nearly $40k car. His response was, "Well it is a Lincoln..." When I confronted him about it, he blamed it on the finance guys. When I confronted the finance guy, Josh Nunez, he also lied about the cost of the cars and then blamed it on Josh. I looked at a Ford Focus that Matthew told me was $15k...came back with paperwork showing it was $22,999 but on "sale" for $18,999. I asked Frazier what was up with $18.9 when he told me it was $15k?! He went back to Josh and they did me a "favor" and dropped the car to $15,200. By this time I was fed up and asked no less than 5 times for my drivers license and credit card, they literally almost held me hostage and wouldn't give me my stuff. After raising my voice to give me back my stuff, Josh came back and approached me with the "numbers"...jerk presented me with another "favor", a $2,100 extended warranty that he automatically adds on as a courtesy to his customers. I was fuming by this point and told him he had 2 seconds to give me my xxxx license and credit card. Jerk later called me to tell me he'd take off the extended warranty if I came back by the next day. That night I looked on O'meara's web-site and found the car they were trying to sell me for $15,200 was $11,999!!! I called Josh Nunez again today to "re-run" the numbers with the advertised price...he said they were charging me an extra $3k in "bank fees" because my credit was so bad. It was crazy how he lies like it is second nature. Anyway, after cooling off over the weekend, I was giving them a second chance to get the numbers right. Josh said he would re-run the numbers and call me back. Never heard back from the guy, not surprised. The car I was looking at is stock# 4213DP, still for sale at $11,999 on the website, I'm sure people have positive experiences, but these 2 particular individuals ruined it for O'Meara and lied several times straight to my face. I plan on letting management know of my experience and plan on calling the number plastered on their door that says to call if there are any concerns. I've since bought a car from another dealership, it was an awesome experience (Dellenbach up in Ft. Collins).
I Recommend This Dealer:
Josh Nunez (finance), Matthew "Frazier" Frazier (Salesman).
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