Amending this review after meeting with Paige O'Meara...it's really too bad that our car buying experience had to be what it was, but bravo to an owner who genuinely cares about his customers and went out of his way to make things right with us....a few of the employees here should take note of the behavior of their owner/leader and they should practice the values that the O'Mearas uphold...we did have a good experience with Gilbert, he was really great and James in Finance was polite and professional....at the end of the day, our bad deal was made right by the owner, I think though, that we all wish it had never gotten that far....After meeting with the owner, my trust has begun to be restored, and I just hope that it can continue to grow, but that will depend on the employees practicing and following the very ideals that generations of O'Mearas have been living by for the last 100 years or so...after all.."Men honor men who honor their fellow men" - Ken Alstad
shockingly appalling and borderline criminal...unethical, unprofessional and crooked...shady, dishonest, and straight up liars..this establishment is an embarrassment and a disgrace to the community and the entire state...this dealership is tarnishing the Ford brand and reputation...their business tactics are slimy and low, and just plain wrong....buying and driving a new car should be exciting and fun..i don't even want it anymore..it makes me sick to even look at it knowing now how crooked O'Meara Ford is...don't think for one second that the GM will correct the bad deals the salesmen rope you into...he's just as sneaky and slimy as the rest of them...i wonder if the previous O'Meara family owner's know what type of business this has turned into, and what type of business these owners are turning over to their sons..simply disgusting...and sad...sad that another generation and countless numbers of people are going to be taken advantage of and deceived by O'Meara Ford..We bought a new car on Friday, went back on Saturday and bought a used car for my son. We asked for the bluebook value of the used car and received a piece of paper from the Used Car Salesman with a figure written on it. The Sales Manager kept saying what a deal we were getting on it because we had just purchased the new car the day before. We went home feeling that something just wasn't right. After doing the research on the used car that we were prevented from doing at the dealership, we found out that that car was priced $10,000 over what it is worth. We also found we overpaid about $7,000 for the new car. That new car was on a lease, and easy to get out of, but the used car for my son was something they didn't have to work with us on. They brought the price of the used car down $6300, which was better than it was. They also dropped the lease on the new car and turned it into regular financing through the bank. When we were going over the papers, we found out that we were actually NOT getting the price reduction in the new car and that they had now bundled the used and new car together as a package deal. If we passed on the new car deal, we had to pass on the used car deal, which would have left us paying $23,000 for a car that is only worth $10,000. So, in essence, we were forced to take a bad deal to keep us safe from the worse deal. The salesmen, Used Car Manager, Sales Manager, and General Manager at this dealership are harming the community with their low and shady business deals. I'm quite frankly appalled that businesses like this are still in operation. I rated them straight 1's across the board...but don't get me wrong, they were friendly...too bad it wasn't genuine..
I Recommend This Dealer:
The Used Car Manager and the General Manager
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