Read Reviews ODaniel Chrysler Jeep Dodge Ram

ODaniel Chrysler Jeep Dodge Ram

ODaniel Chrysler Jeep Dodge Ram

5611 Illinois Rd
Fort Wayne, Indiana 46804


(260) 435-5300

ODaniel Chrysler Jeep Dodge Ram
Manufacturers: Chrysler, Dodge, Jeep, Ram

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 69 reviews

4.8

4.8 out of 5

74 lifetime reviews

ODaniel Chrysler Jeep Dodge Ram

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Certified: ODaniel Chrysler Jeep Dodge Ram

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, ODaniel Chrysler Jeep Dodge Ram has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About ODaniel Chrysler Jeep Dodge Ram

At O'Daniel Chrysler Jeep we believe you will notice a difference. Professional sales, service and technicians who care about you and your car. We understand you have a choice in car dealers and we want to be on the top of the list. We strive to have the best service and deals in town. We are family owned and operated in Fort Wayne for over 30 years and put our reputation on the line with every customer that comes thru the door.
"AN EXTRODINARY DEALERSHIP EXPERIENCE"
O'Daniel provides an extraordinary automotive experience in Indiana through the efforts of honest, helpful, and dedicated professionals. We hold ourselves accountable to the highest values to earn customers for life.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 AM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free Coffee
Cable TV Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free WiFi

gordonbarb
5/14/2013 8:31:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bud BeardBud Beard
Ron EricksonRon Erickson
Jenny FlaniganJenny Flanigan
Pat  GarrettPat Garrett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

Have enjoyed my relationship with O'Daniel Jeep for many years. Have always received excellent service and fair dealing on purchases. This is our 7th Jeep.

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Harleyfrankies
4/4/2013 7:28:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Elizabeth ConnerElizabeth Conner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

Working with Elizabeth was like working with friends.The ezperience was not as a costumer and a sales person, it was as two friends find what whe other wanted!!! When she walked up I told her if she presured me I was gone,that I wanted what I want and that was it.She said great I will help and she did!! It was a pleasure to buy from her.O'Danials got my bussiness because of her!! Thank you Elizabeth!!

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Jeep_Dude
3/28/2013 12:56:01 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob KimesBob Kimes
Roberta ParkisonRoberta Parkison
Craig  Ruskaup Craig Ruskaup
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

I ordered my Jeep from the factory through O'Daniel Motors because they know Jeeps. I wanted not only a factory order but also a dealership that would meet my needs in ordering and installing aftermarket equipment once my Jeep arrived from the factory. Roberta Parkison made sure that everything went smooth and she was there every step of the way to make sure the process went according to plan. After my Jeep arrived from the factory, Roberta was sending me pictures before the modifications took place. I had leather seats installed after my Jeep arrived from the factory. I also had a 2 1/2" lift kit installed, as well as a new front bumper, winch, wheels and tires. After I took delivery, I was back to O'daniel Motors to have the new front bumper and side rails installed. Flawless installation by the body shop!!

I can't say enough good things about Roberta. She is as nice a person as you'll ever meet. No pressure sales tactics. She wanted to make sure I got the best deal possible and made me feel like I was her only customer. Make sure you ask for Roberta by name when you plan on going to O'daniel to buy a vehicle and your experience will be a great one!

Craig Ruskaup is the sales manager and he was my go-to guy for ordering the right equipment and making sure I got the right price on both the equipment and labor. He knows Jeeps and most importantly, he knows Jeep equipment. You will find no one better in the business as Craig when it comes to Jeeps!

Bob Kimes was a pleasure to work with when it came down to financing and again, everything went smoothly from the time we sat down until I left with my Jeep.

I would definitely recommend this dealership hands down over any other Jeep dealership between Mishawaka and Ft Wayne and I won't go anywhere else in the future.

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sstoner99
3/24/2013 6:58:25 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark CampatiMark Campati
Casey JonesCasey Jones
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    3
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    3.8

My Review Of ODaniel Chrysler Jeep Dodge Ram:

I had bought my previous car at Odaniel so I always considered Odaniel. I am happy with my purchase of a jeep liberty. The only thing I would suggest is to post price as final price if there is no negotion in the price. It also may be a bad idea to give interest rates until you know the rates the purchaser is going to get. Otherwise it was a good experience.

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drhille
2/8/2013 10:21:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Elizabeth ConnerElizabeth Conner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of ODaniel Chrysler Jeep Dodge Ram:

Elizabeth was knowlegeble, kind and available whenever I had questions. She took the time to hear my story and applied no pressure. She did everything to make the process customer friendly.

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kalito16
2/1/2013 6:43:00 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberta ParkisonRoberta Parkison
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

I felt like Roberta has done everything in her power so I can get the car I want with the price I want. Even though, it was a long process in the making, I am very pleased with the end result. I definitely recommend Roberta to other customers.

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Sloffeba
1/29/2013 12:31:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark CampatiMark Campati
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of ODaniel Chrysler Jeep Dodge Ram:

Mark Campati is very friendly, sincere, and professional, without making you feel like you are under high pressure to buy. He was very helpful and we were in and out of the dealership owning a new car all in the same day.

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MikebSnyder
1/10/2013 7:48:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Roberta ParkisonRoberta Parkison
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

Roberta was very helpful and knowledgeable throughout the process of buying my new Jeep. She was very easy to work with, never resorting to high pressure tactics, yet remained engaged with me every step. Roberta went above and beyond both during and after the sale, coming in on her day off (a Saturday nonetheless) and taking care of all logistics getting my Wrangler in for it's detail and to install an accessory.

She took time to show me all the features of my new Jeep, including showing me how to take off and then reinstall the soft top (In January!).

Bottom line is I would absolutely purchase again from both Roberta and O'Daniel.

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mattbow05
1/1/2013 3:09:00 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Pat  GarrettPat Garrett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

I went into the dealership to get my car appraised and look into used cars. Pat was there to explain leasing an option I had never thought about or looked into. He explained the "lease to own" option perfectly so it made sense. I was able to get more car for my buck. Great job showing all avenues of car buying.

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finlayson53
9/24/2012 11:00:40 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark CampatiMark Campati
Shaylene  Stevens Shaylene Stevens
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of ODaniel Chrysler Jeep Dodge Ram:

I was impressed with the exceptional service I received when trading my used car for a 2011 Dodge Avenger. Mark and Shaylene were wonderful. They were both excellent at their jobs. Everyone I encountered that morning was helpful and friendly, even other salesmen that I was not working with. I have already told friends about my wonderful experience and will continue to tell anyone who asks.

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