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Oakbrook Toyota In Westmont

Westmont, IL

4.5
2,134 Reviews

550 East Ogden Ave

Westmont, IL

60559

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2,134 Reviews of Oakbrook Toyota In Westmont

November 25, 2022

Ed Brooks was great, but this dealership is questionable. My first visit to this dealership was a bad experience. The salesman Ben, tried to toss in some unwanted add ons and not be transparent about what th More

by Limitless
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Brooks, Benjamin Swan
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Nov 27, 2022 -

Limitless responded

Inform Ben to be more transparent about the numbers when presenting them to customers. That is all

November 25, 2022

Service department does a solid job of communicating issues, coverages and options for potential repairs More

by MERC9631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Kendle
Nov 27, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 25, 2022

The staff at Oakbrook Toyota was great. My purchase was smooth and painless. I recommend this dealership…I’ll be a return customer! More

by STRANGEJEREMY
Recommend Dealer
Yes
Employees Worked With
Marco Uriostegui, Greg Zay, Bill Hallom
Nov 27, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for choosing Oakbrook Toyota In Westmont. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 25, 2022

Benjamin Swan made my first time buyer experience so fun and easy! He answered all my questions and went above and beyond More

by JENNYRAMIREZ9815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Lieser, Benjamin Swan
Nov 27, 2022 -

Oakbrook Toyota In Westmont responded

Thank you, Jenny, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 25, 2022

Dealership was very efficient in logging me in on arrival. My warranty service was performed promptly. More

by EHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonid Sayenko, Alap Thaker
Nov 27, 2022 -

Oakbrook Toyota In Westmont responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oakbrook Toyota In Westmont!

November 24, 2022

Brian Gedrimas was wonderful to work with! I appreciate your service advisers’ outstanding customer service. Thank you so much! More

by MADELEINEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Vik Patel, Brian Gedrimas, Nate McGhee, Leonid Sayenko
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

November 23, 2022

Efficient, professional. I appreciated the communication with the team and how quickly my car was ready for pickup. More

by ASHLEY.A.LAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vik Patel
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Oakbrook Toyota In Westmont to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2022

It is always a pleasant experience from scheduling to pick up after service since dealing with them for several years. More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Galang
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oakbrook Toyota In Westmont.

November 23, 2022

The service person Mark was very nice and helpful. He made sure my visit was a happy one More

by JOHNNIAL86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

Thanks for sharing about your experience with Oakbrook Toyota In Westmont. We appreciate your business and hope to see you again soon!

November 23, 2022

Service was fast and consistent. The agent was also able to help book follow up. More

by ERIK.R.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dwyer
Nov 25, 2022 -

Oakbrook Toyota In Westmont responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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