Oaktree Mazda

Reason for Visit: Service

I recommend this dealer: No

My Review of Oaktree Mazda:
Never again, im still in a dispute over my purchase. I purchased a used car and everyone know never buy a used car without an extended warranty, the warranty will usually pay for itself. The turbos craped out on the car and turbos which are typically covered under an extended warrantee, and when we contacted AUL warranty they told me Oakltree should have contacted me months ago to tell me the warrantee contract was uneligable for the car I purchased! Did I ever hear from Oaktree? No! would I have purchased the car without a contract? No! Are turbos expensive? Hell Yeah!! Dont buy from Oaktree!!!!!!!!!!!!!!!!!!!!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Oaktree Mazda:
I Came down looking for a mazda3 hatchback and I dealt with Dan. He was very young, but very knowledgeable and genuinely friendly. He explained the difference between the mazda and the competition in simple english. For negotiations, he didn't turn all "car salesman" on me. He was very fair and a joy to deal with. The management was also very professional and catered to my needs. For a new mazda, these guys are the place!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Oaktree Mazda:
After reading all the bad reviews, I was really hesitant to go to this dealership. However, it was the only one that gave me something in the price range I was looking for, so I decided to brave it. The guy I was talking with claimed he was a straight talker that kept his word, and indeed he was. He promised me a price on the phone and held up that promise when I got there. There was very little hassle, though he did call me quite often before the purchase to check with me on my car buying status. He tried to be very available by giving me his cell phone, and I made good use of it.

Returned to the dealership to request a form later on, and the manager I dealt with, Chris, was quite friendly and helped me get the forms I needed. All in all, it was a good experience, and maybe I just lucked out and talked to the right guy, but I had a much better time than described in the other reviews. At one point they were a bit sloppy and forgot a piece of documentation, but were able to provide it the next day.

Reading the reviews helped, though, and it definitely pays to have researched in advance and be on alert, checking for such things as dents and scratches. Make sure also that they give you all the documentation needed.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Oaktree Mazda:
The sales people I dealt with were friendly enough, but I would not recommend this dealer. One new car in the lot had a big dent and I found out mine had a scratch that I didn't realize right away. The sales people are very aggressive and play a real cat and mouse game. They are determined to get you to pay too much for the car you want, but they are more agressive than other dealerships. I had to argue just to get them to start talking MSRP and below. They added on stuff at the dealer and marked the sticker price of those options 10 to 20x the actual cost. For example, for bumper accesory that cost 40 dollars, they labelled it as 400 dollars. I wish I had seen this review site before I bought my car here. The basic taste in my mouth when I left was that of being scammed.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Oaktree Mazda:
Both for sales and subsequent service I tried this dealership. Both times they failed to give accurate information, chosing to play a cat & mouse game instead. I ended up buying somewhere else and won't ever come back for service. Save yourself the hassle & time of dealing with this place. It's a joke. They obviously have enough business, go somewhere where you're appreciated just a little more.

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