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Ocean Honda Ventura

6450 Auto Center Dr, Ventura, California 93003
Sales: (866) 768-9890

Makes: Honda|Service Center
Good
67% Recommend
3.9

3 Lifetime Reviews

Ocean Honda Ventura
3 Lifetime Reviews
Ocean Honda Ventura Info
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Joni55
2/01/2015
Reason For Visit
Service

"Very friendly and helpful. Service Dept"

I scheduled an oil and filter change and tire rotation on Sat., my appointment wasn't till 7:30 , I was there 6:40 a.m.they opened the waiting lounge the young man told me to come on in they had made fresh coffee brought in fresh donuts, someone went over the paperwork with me, I could not get my I phone 5 to connect the gentlemen said no problem and he connected it for me . They talked to me after the car was done went over the discount I had, showed me where it had been applied, everyone was friendly ,helpful and even when I was checking out the girl was friendly and pleasant I would defenetly come back here , I was comfortable while I waited, and even when I got there I had planned on sitting in my car until 7 a.m. But I was invited in and felt welcome, you do not get service like this at dealer ships waiting for service. I do APPOLOGIZE for not keeping names and I was moving all weekend so I do not know where anything is at this point my paperwork is somewhere in this mess. Again Thank You to the Service Department for Great Service at Ocean Honda , Juanita Moore

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I Recommend This Dealer: Yes

Employees dealt with

I do not kow

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3cars
8/08/2014
Reason For Visit
Service

"Service/George, Darryll and Michael are great!"

Service. Oil change at Ocean, Honda of Ventura. 10 miles away in Camarillo my 2005 Accord EX shuddered both in reverse and in drive. I called the dealership and George came to my car. On connecting to his service computer he decided we should return to diagnose at the dealership where Michael authorized a free diagnosis. About one-hour later George and Michael came to me in the lounge with a smile. “You are going to love this”! George had found a fly in the ‘MAF, mass airflow sensor’. NO CHARGE!

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I Recommend This Dealer: Yes

Employees dealt with

Michael Sheets, Darryll Ditmann, George Zurita

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enarpy
3/31/2014
Reason For Visit
Sales (New)

"Better off going down the road to Oxnard Honda. We got a..."

Better off going down the road to Oxnard Honda. We got a quote from the the internet manager and also got a call from sales person. We drove 3 hours to get the car for the price quoted and it was all in writing and they would not honor it. We talked to the Manager first and he basically told he wouldn't honor the deal and it was a mistake. We had called 3 times to make sure we could do the deal that day and each time they told us yes it will be honored. The owner of the dealership and the other 30 Ocean Honda dealerships was at the ventura location and we wanted to tell him how his Employees are blatantly lying to get customers. When we talked to Cappo(owner) he basically tried telling us we were unethical to get the car for the price his internet manager quoted us. Ocean Honda is the reason why Car Saleman and dealers get a bad reputation. Be Careful dealing with these guys, they use unethical practices to lure you in and then they expect you to buy the car from them for $3000 more than quoted price. I wouldn't waste my time dealing with these guys. Plenty of other Honda dealers who will give it to you straight

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I Recommend This Dealer: No

Employees dealt with

Cappo (Owner) Anthony John

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