Gilbert Ford

No-pressure, didn't feel rushed. .. Nathan and Harry were awesome. Clear communication and people skills… thanks a lot. .. Nathan and Harry were awesome. Clear communication and people skills… thanks a lot. More

Great dealership! Very friendly & professional. Listen to the customer needs & provide vehicles to meet that need in a very timely manner. Overall experience was great Very friendly & professional. Listen to the customer needs & provide vehicles to meet that need in a very timely manner. Overall experience was great!! More

I arrived early, they took vehicle in and started the work within fifteen minutes. I was out within an hour. The staff was super helpful and gave all the information I needed work within fifteen minutes. I was out within an hour. The staff was super helpful and gave all the information I needed More

Nathan was great to work with. We bought the Navigator from Gilbert Ford and had to have it shipped to us in Georgia. Nathan was involved and proactive in every step along the way. We bought the Navigator from Gilbert Ford and had to have it shipped to us in Georgia. Nathan was involved and proactive in every step along the way. He actively stayed in touch communicating with us throughout the entire process. If you choose to buy a car at Gilbert Ford I highly recommend working with Nathan! Keep up the great work Nathan! More

Nathan! !! He was our guy from the start. We set up an appointment to meet with him, he showed up on time. He was flexible with our needs in regards to timing !! He was our guy from the start. We set up an appointment to meet with him, he showed up on time. He was flexible with our needs in regards to timing with Finance setting up all the paperwork,,, Andres was spot on as well with getting us in and out. Nathan knew and answered every single question my wife had about her new vehicle, he took the time to walk her through every step to make her comfortable before leaving, it was a painless experience thank you to Nathans professionalism and expertise in his field. Note too, that Brandy and your service team has done me right as well,,, they are always more than accommodating with me - whenever & consistently. More

Great experience at Gilbert Ford and working with Brandon to find our new pick up. He was great. Travis and the rest of the guys in the office were great as well. to find our new pick up. He was great. Travis and the rest of the guys in the office were great as well. More

I live in California and I found the exact truck I wanted at Gilbert Ford in Okeechobee, FL. Nathan answered the phone that afternoon and patiently helped me navigate the whole process, including working wi at Gilbert Ford in Okeechobee, FL. Nathan answered the phone that afternoon and patiently helped me navigate the whole process, including working with my shipper to make sure it got on its way here safely. I’ve bought dozens of trucks for work over the years, but never one sight unseen. He always answered calls/texts right away, knew what he was talking about and made the whole car buying experience the best one I’ve ever had. Thanks Nathan, love the truck! More

Took F150 to Gilbert Ford, Okeechobee pulled up and truck making noise. CSR said the mechanic heard it. Truck had transmission issues.. 2021 model 19,000 miles. They Kept my truck 2 weeks and found nothing. making noise. CSR said the mechanic heard it. Truck had transmission issues.. 2021 model 19,000 miles. They Kept my truck 2 weeks and found nothing. Took the truck to another ford dealer ship, Sunrise Ford and they found the issue broken bolt in axel right away. Had truck back in 3 days. So Dont know who's training the mechanics at Gilbert. Then they told corporate they did not hear noise. Hum... Not going back for sure. Called several times too Megan and she did not call back. Also she cleared messages and said she followed up, more than once. NOT TRUE! So keep after them if you want the truth! Not good at trouble shooting problems there in my experience. More

Everyone at the dealership was very friendly and helpful. The transaction went very smoothly and in a timely manner. The transaction went very smoothly and in a timely manner. More