Open Road BMW

great experence Great experience getting me new bmw x3. car was delivered to my home in manhattan. Was extremely convenient and i did not have to leave my home. Dav Great experience getting me new bmw x3. car was delivered to my home in manhattan. Was extremely convenient and i did not have to leave my home. Dave was great!! Would recommend to all my friends. More

This dealership has problems! These other reviews are fake These people are abrasive and not customer focused. The service department receptionists are nice as can be but the service managers bring "tough guy These people are abrasive and not customer focused. The service department receptionists are nice as can be but the service managers bring "tough guy" attitudes. Bring your business to other BMW dealerships and save yourself the trouble. More

Open Road The whole transaction was great. Dave took care of everything. And delivered the car to my house. No wasted time. Also saved me a bunch of money. The whole transaction was great. Dave took care of everything. And delivered the car to my house. No wasted time. Also saved me a bunch of money. More

Unique facility very clean ,staff greets customers promptly in a polite friendly manner. Great service and communication from Eugune Poznyak. Will come back for future. promptly in a polite friendly manner. Great service and communication from Eugune Poznyak. Will come back for future. More

My husband had recommended Eugene when I was looking for a BMW since he had gotten a great deal from him. He was patient and went through all my options from leasing to buying a BMW. I decided to lease and a BMW since he had gotten a great deal from him. He was patient and went through all my options from leasing to buying a BMW. I decided to lease and he got me a deal monthly payment for my lease. More

This is my 4th BMW X3. I got the 1st two X3 in New York Bayside, it was terrible. Until I moved to NJ and started to realize there are better service out there. The rep was very nice & efficient , he prepa Bayside, it was terrible. Until I moved to NJ and started to realize there are better service out there. The rep was very nice & efficient , he prepared the documents prior my arrival to pick up the new car. I didn’t have to hang out in the dealership too long during the pandemic. He worked out a good deal with me, I have never been happier with the new leased vehicle. Would recommend to my friends if they want a BMW! More

I went to Open Road BMW in Edison intent to purchase my first BMW - a 2017 X5. Once there, I was told to drive 3 miles south, make a U-turn to Mini Cooper Dealer where all CPO BMW were kept. Once there , s first BMW - a 2017 X5. Once there, I was told to drive 3 miles south, make a U-turn to Mini Cooper Dealer where all CPO BMW were kept. Once there , salesman drove me to another lot 1/2 mile away - so inconvenient and time consuming. The day, I picked up my car, had to wait 1 hr despite having a 12:30 pm to sign contract and financial papers . No car mats. Once requested, I had to put the car mats given MYSELF. No PERSONAL one hr orientation on the vehicle given unlike Ray Catena Dealership . Got home, only to find 2nd key remote not functioning and no NJ state inspection sticker ! More

Best experience I ever had buying a car , will recommend to everyone.david was so knowledgeable and the dealership so nice and clean and organized everyone so respectful. to everyone.david was so knowledgeable and the dealership so nice and clean and organized everyone so respectful. More

Amazing service, explained everything to me and was very helpful! Very nice man and delivered the car straight to my house. Excellent service and safe helpful! Very nice man and delivered the car straight to my house. Excellent service and safe More

It was my 3rd BMW that Eugene has helped me get. Always gets me what I want and the process is super simple. Will definitely be back for my next one as well and work with Eugene. gets me what I want and the process is super simple. Will definitely be back for my next one as well and work with Eugene. More