My Review Of Orr Toyota:
Although they are 40 miles and about 8 Toyota dealerships away, I bought a car today from Metroplex Toyota because my online search led to the truck I wanted being in their inventory. I dealt with Mark Johnson from an internet inquiry until the purchase. In my case, Metroplex Toyota and Mark Johnson met, and in fact, exceeded all my expectations. Mark was courteous, professional, fair and honest in all our pre-sale and sale dealings.
Personally, I couldn't have asked for a better sales experience as my trade was valued very close to the "Kelly Blue Book" price, the vehicle price was very fair per my internet research and the financing matched the low interest rate available from my credit union. So, I was very pleased with Metroplex and I'm actually wondering if my internet research was flawed. It couldn't have been that easy?
Further, Chris Dutton in the finance office was very professional, good at his job explaining the extra warranties and, although his boss might not like this, very low pressure with the sales of these warranties (especially since he knew I had done my homework and wasn't buying).
Anyway, I was stunned to see a bad evaluation on Mark Johnson. It's not the Mark I met. I liked dealing with Mark and I'd recommend him. I guess to each his own, but if you're thinking about disqualifying Mark per the other review, I hope my review will make you rethink your position. By looking at reviews, you are doing your due diligence in researching your possible purchase, so you will know if you are being treated fairly. That said, Mark is definitely worth dealing with and, if you get the same treatment I received, you will be very happy you selected him as your sales representative. Good luck.
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1/1/2013 11:46:39 AM
I would like to thank you for not only giving us the opportunity to earn your business but also for taking the time to give your review. All of us here at Metroplex Toyota appreciate your kind words but I know Mark and Chris will both be extremely happy to know they made your experience worth the drive. I'm positive your new Toyota will provide you many miles of reliable service - always know we are here to serve your driving needs.
Internet Marketing Manager