Otto's Autos

Reason for Visit: Sales

I recommend this dealer: No

My Review of Otto's Autos:
Bought a car from this dealership in late november, seemed very straight forward from the car,(this ws over the internet). Said that the car had a crack in the windshield and that their were a couple tiny cracks in the front dash, But that everything ran great. Got the car delivered and first off they did not overnight the plates even though the check was over nighted to them. Second they did not even put my name on the title, they put nancy, My name is Matthew. So after about a month of calling and harrassing them finally got the car on the road. First off going through it "a couple small cracks" was a gross under exhaggeration. There were 3 huge half inch cracks in the top dash right down the middle, then there were two more on each side, then the instrument panel was completly cracked and broken, and the instruments were not held tightly in place and were comming out. Also driving the car when accelerating there was a horrible clunking sound. I mean this was something that was in no way something that wouldnt have been noticed. This was motor mounts, which were 300 to replace, with aftermarket ones and then another couple hundred to put on. Turns out someone had hotwired the radiator fan to stay on at all times, instead of just fixing a blown relay fuse. A valve had torn on the engine and instead of replacing the 3 dollar valve it was glued to the engine block. And now after only a month of driving the car the transmission went.

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