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BMW of West Chester (formerly Otto's BMW)
West Chester, PA
2,288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 24, 2024
I thought that everything from the greeter to the service
was phenomenal. Will certainly be back.
More
by pbd0001
Verified Customer
Verified Customer
April 24, 2024
Excellent service as usual.
Stand behind their work and do a quality job. Heather is always on top of things.
More
by DNADIN
Verified Customer
Verified Customer
April 24, 2024
I had an absolute pleasure working with Robert Madden on
a new BMW lease. He is very knowledgeble and experienced professionally and just so delightful as a person. I have an excellent experience working wi
More
by ijoukova
Employees Worked With
Dealership Inventory (206 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Home Delivery
- No Contact Transactions
- Pet Friendly
- Television
- Virtual Appointments
- Vehicle Sanitization
