Ourisman Dodge Suzuki

Reason for Visit: Sales

I recommend this dealer: No

My Review of Ourisman Dodge Suzuki:
Heed the warnings!!! We ALMOST bought a vehicle despite the many worning on this site. Please do yourself a favor and heed these warnings. We ALMOST bought a used 2005 Hyundai Sonata from this dealership. They were very friendly when they thought we were going to buy it and walk out the door with it. We asked if we could think about it and do some research. Through our research the vehicle was priced too high. We went back to negotiate since this is the vehicle we were looking for. Immediatly when we walked in Emerson and Jim Boone (the manager) thought we were their just to buy the vehicle. this was not the case. When they found this out - this is when the browbeating began. They told us that we were foolish and they were offended by our offer (we expected this) but the manner that the pursued and continued to speak down to us was apalling!!! Please - only go here if you want to leave feeling like the worst person ever. However, we did end up purchasing a used vehicle from Steve Nolty at Fairfaz Hyundai. Talk about VIP service!! I have also written a review about their service. Please check it out. Thanks!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Ourisman Dodge Suzuki:
I cannot agree enough with the other posters. I bought a car in January only to find out soon after that the side panels were attached to the car with VELCRO and glue. In addition, the lock system I had installed never worked, and driving down the interstate one day half the wiring in the front lights fell out. I've had it in there for days for repairs and it still isn't fixed. They have admitted their fault (the service people remember my car and name just because of the velcro) but I still can't get a rental or loaner when I bring my car in. Stay FAR FAR away.

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