PB's Auto Village

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of PB's Auto Village:
Well .... I bought the Firebird Formula mentioned a few posts
back and am very VERY pleased with the car. (That's an understatement).
I did't buy a car I bought a machine. Buddy you screwed up this is
a SWEET ride. Your loss my gain.

Possibly some of the misunderstanding ,.. Car needed the rearend
rebuilt, also had rear brakes done at the same time. Upon safety
inspection it needed front brakes and rotors, front wheel bearings,
and a window motor. All completed. BTW the mechanic they use here
is very good and takes the time to talk to you about the car. Big
plus for me. Made me very comfortable buying the car.

The check gauges light goes on when it gets low on gas... I wasn't
sure of this but after driving it a few days I have found this to be fact.

Both Craig (the sales guy) and Laura (the finance lady) were very
easy to work with and very pleasent. Very much catered to my many questions and concerns.

Not sure about the other negative posts. Folks you need to go in knowing what to look for , if you don't then hire a pre-purchase inspector. They don't give the cars away, they are out to make a living. I felt no deception of any kind with this transaction. Actually I got the car for
a lot less than what I thought I would. Yes it's got a few minor items but man what a SWEET ride....

MINE all MINE.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of PB's Auto Village:
i had a great experience with them i bought a 02 civic and had a problem that was not covered under my warranty but the owner still took care of it for me I would recomend them and have even sent my mother to get a car from them and she also had a good experience

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of PB's Auto Village:
i had a great experence with them I bought a 02 civic from them that did have a problem with the power window that was not covered in the warranty and they still took care of it for me i would recomend them to anyone and i have even sent my mother to them

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Reason for Visit: Sales

I recommend this dealer: No

My Review of PB's Auto Village:
I saw a 2002 Pontiac Firebird Formula in their lot I went inside to inquire about. I started the car in the lot and it sounded great. There were no dash lights on (check Engine)and the engine ran smooth. It was getting late so I decided to come latter that week for a test drive. The salesman gave me a price of $7995.00 on which I agreed upon pending on the road test. I asked him several times if he need to check pricing because that price he gave me seemed low. He assured me that was the price. We went through the sales agreement and I put down $500.00 to secure the deal. That night I looked on their web site and saw the same car with the identical VIN numbers being posted for $12995.00 on their website and $11995.00 on www.autotraders.com The next day I received a call from the sales person telling me that the car had all kinds off issues wrong with it. I told him let me test drive the car and then I will make my decision. I knew what happened, that the salesperson made an error on quoting this car and he wanted to get out from this contract.
I went there the next day to test drive the car. I started the car and it sounded terrible all the engine check lights came on and the car wouldn’t run correctly. I couldn’t believe that this was the same car. I would not recommend doing any business with this dealership. The owner is a crook.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of PB's Auto Village:
I bought a car buy here pay here from them and the odometer and the speedometer stopped working first during the test drive. I was told that a wire came unplugged and I asked them to fix it and they said they would. I put down a deposit, went and picked up the car after work and the odometer stopped again, I called and asked that they fix it and they refused, so I cancelled the second deposit check and asked that they refund the first deposit check and void the contract and take the car back. They refused and took the car and never gave me my money back.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of PB's Auto Village:
THESE PEOPLE TOLD ME THAT I WAS GETTING A BUMPER TO BUMPER WARRANTY ON MY 2004 CADILLAC DTS. I SIGNED THE PAPERS. WHEN I RECIEVED THE WARRANTY CARD IT WAS ONLY FOR DRIVE TRAIN. I WENT BACK TO THEM AND THEY ACKOWLEDGE THEY MADE AN ERROR AND THEY WOULD FIX IT. THEY SAID WOULD HAVE TO WAIT FOR A NEW WARRANTY CARD. AFTER WAITING 45 DAYS OF SO I INQUIRED AGAIN AND THEY TOLD ME THEY HAVE NO IDEA WHAT IM TALKING ABOUT AND SAID IM NOT GETTING ANOTHER WARRANTY. BE ADVISED THESE CRIMINAL SCOFLAWS USE BAIT AND SWITCH TACTICS TO SELL USELESS DRIVETRAIN WARRANTIES. TO THIS DATE WE HAVE HAD NUMEROUS PROBLEMS WITH THIS VEHICLE AND IT IS NOT COVERED AS ORIGINALLY NEGOTIATED AND PROMISED.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of PB's Auto Village:
Ok so I just bought a 96 Jetta and when I test drove it there was some rattling and they told me it was a loose heat shield. No big deal right??? Well, wrong because it wasn't the heat shield it was the catalytic converter blown apart in the exhaust system that was rumbling around. This dealer sucks, and I would not recommend them to ANYONE!!!!! AT ALL!! Stay away!!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of PB's Auto Village:
False information over phone, false photo on cars.com. Very bad service. They asked 1500 for vehicle...after I was about to leave they suddenly asked 500. The car had major body damage (missing parts), destroyed cat converter, corroded engine parts and wires, severe rusting on underside of doors and body. IT WOULDN"T START to test drive, even after they tried to jump the battery!!! More cost in repairs than the original asking price. They should have payed me to take it! And they knew I was driving a long distance, but still misled me to believe there were no major problems. I do not recommend this dealer.

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