Pacific Audi

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Pacific Audi:
I love that this dealer offers loaner Audis as opposed to the Fords/Nissans you get from Enterprise/Hertz from other dealers. I did have a problem with the lack of customer service when I called. I would frequently get recorded messages stating no one was available when I called. Colin was very on top of things though. He wasn't exactly what I'd call "super friendly," but he'd call to update me on what was going on. The service itself wasn't always done completely, but I believe that was due to Audi's lack of knowledge of what was wrong with the car, as opposed to that of this specific dealer's.

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