Had read great things about the Mazda 3 in Consumer Reports and Car & Driver, and dealing with Chris just added to it. He's a VERY patient man, answered all my questions. I wanted a car with a light interior and Chris tracked one down for me within a day or two. He handled my financing quickly, fully explaining all the papers I was signing. Chris also sat in the car with me for over an hour, going over all the things that were new and foreign to me. Obviously, I was quite pleased!