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Palisades Mazda

175 Route 303, West Nyack, New York 10994
Sales: (845) 224-3660

Makes: Mazda|Service Center
 
Excellent
86% Recommend

Overall Rating 4.5

127 Lifetime Reviews

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Palisades Mazda
127 Lifetime Reviews
Palisades Mazda Info
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Reason For Visit
Service

"Overpriced"

Overpriced and left feeling taken advantage of. You know when you go into one of those places and you just get the feeling you're gonna get nickel and dimed? That's what this place feels like. Three months ago when I came in for service my battery was rated at 100%. Now it's at 40. I also all of a sudden needed a new air filter and cabin filter and brake pads and tires and and and....Didn't come out feeling like I had been treated like a respected customer. I really felt like I had been taken advantage of. I'm going to look for someplace else.

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Reason For Visit
Sales (New)

"Excellent experience with chris kinder"

After shopping around at the palisade mall I wandered into mazda and met Chris and in minutes he helped me get the only 2015 cx5 grand touring tech package left in inventory. The sale was so smooth and quick I picked up the car the following day. I highly recommend seeing Chris Kinder if you are looking for a car with them.

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Employees dealt with

Chris Kinder


Reason For Visit
Sales (New)

"Fantastic Car Buying Experience "

I was in the market looking to buy my first car and the Palisades Mazda made it stress free and easy. I worked with both Calvin and John who are both exceptional salesmen. They gave me all my options, didn't push me to buy things that I didn't need and overall they were extremely friendly and personable. This was a great experience and I would recommend Palisades Mazda to anyone in the market for a Mazda. Fantastic dealership.

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Employees dealt with

Calvin Bibbs, John Nahass


Reason For Visit
Sales (Used)

"Chris Kinder was something else!!!!"

Chris Kinder is the Kindest salesmen of all...by far!!!! The patience and willingness to help, the honesty and attitude....the transparency of the conversation and deal.....as of today, 10-02-14, no surprises from this dealership and Chris Kinder. We closed the deal on his day off (yes,I understand he works off commission and he needed it for his end of month quota or whatever, but still...) and it was very quick and smooth and detailed. I would absolutely purchased my next vehicle with him again if he has the car we are looking for...I'm sure he can find it anywhere if we ask him to. Thanks again!!

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Employees dealt with

Chris Kinder


Reason For Visit
Sales (New)

"Best Buying experience I,ve ever had"

I went to Palisades Mazda after looking and test driving two other SUVs at Kia and Toyota. My last car was also purchased at Palisades Mazda. My first experience was good but this time I was treated with a friendly and even more competent sales person. Chris Kinder is not your typical car salesman. He answers any questions and is very polite. He didn,t hesitate to make small talk during the sales operation to make us feel comfortable as we completed the deal. I would recommend Chris and the rest of the Palisades staff I met. They all acted professional and made the purchase of my MazdaCX5 as simple and enjoyable as it should be. No pressure, fair trade in and new car price. I recommend Palisades Mazda and when I decide to purchase another car I would purchase from them again.

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Employees dealt with

Chris Kinder


Reason For Visit
Sales (New)

"Painless car buying experience."

I went to Palisades Mazda when I was still deciding between the Mazda CX-5 and a few competitors. I took a long test drive, with plenty of twisty roads and time on the highway, with Chris answering any questions I came up with. They had the car I was looking for in stock, pricing through Truecar, and once I made the decision on the CX-5 the buying process itself was painless and fast- I called in late on a Friday afternoon to say I wanted the car, and I drove away with it 24 hours later, even though they were busy that day. No wheeling and dealing, no pressure to buy. If I had to buy another car I'd recommend them.

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Employees dealt with

Christopher Kinder, John Nahass


Reason For Visit
Sales (New)

"Palisades Mazda"

Aside from the price -- which I could have gotten another dealer to match -- the entire experience was disappointing and frustrating. Was rushed to pick up the car to satisfy salesman's month-end quota, but the car was not "complete" when picked up. Missing part arrived hours later, necessitating a whole new trip to the dealer, an hour and a half wait for installation, and many phone calls, none of which the sales manager had the courtesy to return. Incredibly rude, and poor customer relations. Had the salesman not been so concerned with his own month-end, the car could have been picked up as ordered the following day without customer inconvenience.

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Employees dealt with

Demitri Pappas


Reason For Visit
Sales (Used)

"Auto Dealer with Integrity"

Our experience with Palisades Mazda was an excellent one from start to finish. Salesperson Andy was both competent and friendly, and we were able to sign a purchase agreement for a used car within two hours. On the morning of the day we were to pick up our car, Andy called to say that the detailers had found a major problem with the car we were purchasing and offered us a choice between two higher-priced vehicles for the amount we had agreed to pay. We were thoroughly impressed with the dealership's honesty and integrity, and are now the satisfied owners of a very fine automobile.

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Andy Buckel


Reason For Visit
Sales (New)

"Willing to work with me!"

I very much enjoyed my experience with Palisades Mazda. Christopher Kinder was the dealer I worked with. He, along with Frank Risato, were great! They were willing to work with my wife and I's low budget. We ended up leasing a brand new Mazda CX-5 sport. We love it! Thanks Chris!

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Employees dealt with

Christopher Kinder, Frank Risato


Reason For Visit
Sales (New)

"Mazda 3 S GT"

Very helpful and made sure to get the best price. They also took the extra time and stayed late until 8:30 to make sure I was satisfied with everything before I needed to put a downpayment.

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Employees dealt with

Calvin Bibbs, John
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