I brought my 2007 Grand Cherokee in for service and I was beyond thrilled with the service, despite the issues my vehicle was having. This was my first encounter with a Jeep dealership in GA since moving here last year. Last week, I brought the car in last week for an acceleration issue but unfortunately no certain issue was found. Then, a couple of days later it started leaking coolant and I brought it back in-- the same rep worked with me and in addition to working on the current issue, he also noted the acceleration issue to be checked as well in case there was a connection. Well, come to find out- I had three separate issues all contributing to the acceleration issue and the team went above and beyond to make sure that the two new (and one unforeseen!) issues were fixed and the cost was reasonable. I tend to have my doubts when working with a dealership but Palmer Jeep and the service crew put those doubts to rest.

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In January 2013 I was fortunate enough to have had a great experience purchasing a new Dodge Durango from Palmer Chrysler-Jeep-Dodge in Alpharetta GA. As a resident of Orlando FL I had no intention of looking outside the Central Florida area for my new vehicle. However, after one quick email from me and a prompt phone call from their sales person Mike Gebhardt, I knew my plans needed to change. The speed, accuracy, and integrity that Mike and the rest of the team at Palmer provided were impressive. Over the course of one evening, via phone and email, I was able to get a price that could not be beat by the dealerships in Central Florida and have that offer sent to me signed by the sales manager with a phone call follow-up from Todd Blackstone the GM. The dealership honored their quoted price and played no games upon my arrival. Even after the cost of rental car and gas from Orlando to Atlanta, the deal at Palmer was still cheaper than the best deal in Central Florida. Prior to my arrival all the necessary paperwork was completed and awaiting my signature. This was accomplished utilizing information provided over the phone, computer, and via text messages. Due to the efficiency with which Mike and the team works, I was able to inspect the vehicle and start my drive home within an hour of arriving at the dealership. Mike is a very genuine individual who is obviously committed to customer satisfaction and prides himself on honesty and integrity. Overall, I was very impressed with Mike and the entire team at Palmer. I have recommend Mike and Palmer to my family and friends and I look forward to doing business with Mike and Palmer Chrysler-Jeep-Dodge in the future. Respectfully, Justin

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I had an exceptional buying experience with Palmer Dodge Chrysler Jeep. Throughout every phase of the transaction, the transparency, attention to detail, follow up/follow thru, and willingness to go above and beyond were all outstanding. The entire process was easy, quick and hassle-free. Everyone from the GM (Jody Cruce), to the New Car Sales Manager (Todd Blackstone) to my Sales Agent (Tony White) was very friendly and genuinely helpful. I have recommended Palmer to friends, family and co-workers and will continue to do so - Scott Tracy

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I recently had a great experinece at Palmer Chrysler Dodge Jeep and I thought it was important to express my grattitude to the guys that made it happen. Palmer always seem to have a really great mix of pre-owned cars so I decided to check out their website. I called on a Toyota 4-Runner Sport I liked and spoke with Buddy Buddin, he confirmed it was still available and invited me to come in for a test drive. They offer no excuses, nice cars that are clean inside and out, fully serviced, inspected and ready to be driven home. I went right down and after a test drive in the 4-Runner Buddy had his sales manager Chip appraise my trade in. We we're able to quickly arrive at a deal with no games or gimmicks like I've seen at other dealers over the years. I really appreciate the straight forward approach of the guys at Palmer CDJ. Very proffessional operation! I plan to go back for a new Jeep Wrangler Unlimited in the future. Thanks agian to Buddy, Chip and Robert!

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I brought a 2005 Jeep Wrangler in that I was thinking of buying from CarMax to get looked at and generally inspected. Mr. Tim Rankin was the Mechanic who looked at it and spent the time to throughly go over everything on the jeep to ensure it was a sound purchase for me. I might add that this was all free of any charge because I had a free 31point inspection coupon that they had sent me. I have also had Mr. Rankin work on my 2005 Jeep Liberty and have always found him to be knowledgable, honest and willing to take the time to show you what your vehical needs done if anything. I have rarely had this type of great customer service from any Mechanic at any other dealership before.
Thank you for employees like Mr. Rankin.

Regards,
Richard Kim Kleisner

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I found my experience of buying a new Jeep Wrangler excellent because the staff was awesome. I worked with Mike Gebhardt and he made me feel very comfortable with the purchase process. I also bought a second Jeep a day later. It was the best experience I have ever had purchasing a vehicle. I also want to thank Nick, Todd and Robert. I would recommend Palmer for fair trade in value, great vehicle price, comfortable purchase environment, the trust factor, excellent customer service and a quality product. Big thanks!

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I live in Gulf Breeze, FL. DJ Wilks did a superb job of selling and delivering the car that I absolutely love! Two thumbs up!!!

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Jordan was very professional; not the stereotypical "car salesmen". She knew all of the features of the JEEP I purchased. The dealership's price was very competitive. The management staff bent over backwards to clear up my confusion about their financing terms.

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I found this dealership online called and made an appt to see a particular. Used car but drove away in a newer model less miles.. Was very pleased with my Salesman Gabriel Delcanto. I Would definitely recommend this dealership !! It was a no hassle stress free transaction :)

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We were on computer looking at cars and saw your name and how close you were to us. We stopped by and were greeted with a nice smile from Cynthia Deck. We asked about the jeep cherokee and fell in love with the jeep. We did buy the 2013 jeep overland. Everyone at the dealer was very helpful right done to sitting in jeep for almost and hour to explain all the details about the vehicle.

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