I received a friendly greeting from all staff members I encountered. I received a personal escort from the service department to the sales department when I inquired about "trading up" to a 2013 Escape. Al was patient and competently answered all my questions about the 2013 Escape. Bill had all the numbers worked up for the car of my choice when I returned from the test drive . He switched gears and refigured the information when I asked about a lease plan. I felt unhurried and under no pressure to make my decision. The fiance manager, Ron, is super competent with that paperwork! He really knows how to get customers through the process. Overall, everyone and everything regarding this dealership is A+++. I will be a faithful Ford customer as long as this dealership is there for me.

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Recently bought my first ever Ford vehicle from Palmetto Ford. The staff members and management personnel I dealt with were all polite, friendly and treated me with respect. As in any negotiation process, there were several issues which all parties had to agree on. All involved showed a great deal of patience and flexibility. That resulted in a happy conclusion and I am happily driving a 2013 C-Max. Mr. Bob Goddard was exceptional throughout my shopping experience! Thanks everyone!

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We were working with Gary from Day 1. He answered any questions we had and was very professional the whole time. Once we decided to purchase, he worked to hard to complete the deal and make the entire process painless.

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The biggest problem with our new MKZ purchase was that it took so long for Ford to build and deliver the vehicle, and there was very little status information being made available to and through the dealership. This was a Ford Motor Company problem and not the fault of Palmetto Ford Lincoln. Tony Barron treated us exceptionally well and did his best to track down information on the new vehicle's status. Brandon Fleetwood did a good job of explaining the new MKZ's controls and electronics, and we will certainly be going back to him for refresher courses as we get to know the car better. After only one day, we love our 2013 Lincoln MKZ Hybrid.

Jim and Miriam Leib
Seabrook Island, SC

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Mr Floyd is a top notch salesman. He answered all the questions i had about a new truck purchase for me in a manner that made it simple to understand. Great experience!

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I recently purchased a 2013 Explorer from Palmetto Ford and it was an awesome experience. Prior to going to the dealership I called and spoke with the finance manager Mike and he gave me a ton of great information. I am always skeptical going to car dealerships because they are not known for their honesty but everything that I was told prior to making the trip up there was true. When I arrived at the dealership Mike introduced me to my salesman Kelvin who was super friendly from the beginning. He right away took me out to start seeing what all I was going to want in my Explorer. He was very patient with my 2 year old son and made me feel at ease with the whole car buying process. Managers Bruce and Scott were also very helpful in making my deal happen. I explained I had been working very hard to be able to get this vehicle and I really wanted to be able to make a deal. They worked all day on my trade amount and getting a great finance rate. After all the paperwork was done and I was presented with the keys, the internet manager came out to my vehicle and spent 30 minutes explained everything about the technology in my vehicle and how to work it so I would be comfortable using it. I really appreciate the amazing service I received there and it was refreshing to walk away from the dealership being able to say I had a great experience. THANK YOU PALMETTO FORD!!!

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My husband and i were extremely happy to purchase a new truck. Great experience with Gary. He was professional and assisted us with finding. The rihht truck for our needs. Love our new truck!

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He was very friendly. He wanted to make sure I loved the car not just make a sale I would recommend this sales men and dealership if you want a ford.

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My purpose for coming to Palmetto ford was to just compare prices with other Dealership. Mr Fenton was the salesman I spoke with and because of his approach I went futher than I first wanted to. He was curtious in asking if there was any specific vehicle I was interested in and showed me to the models I desired. He also asked what I wished to have as far as interior and color, and after giving him my reply he led me the type I wanted but they did not have it in the color I wanted. Instead of trying to sell me another color he told me he would look to see if he could find exactly what I wanted, and after making some calls informed me that the car I wanted was located and that he could have it for me the next day, I was thrilled. I am very pleased with Mr Fenton for the way in which I was taken care of and how he made me feel compfortable in purchasing another Ford Explorer, I would openly reccomend anyone I know looking to purchase a car first to Palmetto Ford and to Mr Fenton. He also informed me that Palmetto Ford is one of the top 2 Dealership not only in the Tricounty but also in the 4 neighboring States. My previous experience was with Summerville Ford, but I have found a place to which I shall return again to purchase my vehicles. Thanks to Mr Boston Fenton for great customer service.

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Gary is very experiense and very helpfull! we tried a few car and
felt no pressure from him or the staff..i absolutly love my saleen mustang!!
thanx for all of your help..fernand

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