My Review Of Palmetto Nissan:
Last Friday (11/8/13) was turning off I-20 onto Evans St. when my car's check engine light (which had been on for three weeks) began flashing and my car began to "putter". I knew I had to eventually purchase a new car because my current car was going to die, and it decided to go that day. I planned to go the dealership on Saturday, and fortunately I pass it on my way to work which is how I located it. As God's blessing would have it, all I had to do was make another right turn and I was in the dealership's parking lot. Marcus greeted me and I kindly informed him that my car has died and I am in need of a new vehicle. i informed him of my experience with the versa (I rented it about a month ago, and I liked the drive and excellent mileage on gas). He directed me to what was available. I test drove a silver Versa, and I ended up driving it home.
What I thought was very impressive was the fact that it did not take the staff long to complete their paperwork process. I got to the dealership around 6pm, and I was home by 7:30pm. Marcus was very informative and professional as he explained the car's features, and was very patient with me as I was trying to get him my background information (I was exasperated and STRESSED, not only because my car died but I was SO unprepared). I then spoke with Isaiah, who went over the paperwork with me, and I appreciated his patience as well because I READ everything. Patrick was very courteous as he waited for me to clear my items from my old vehicle. The staff in general was very accommodating and made for a hassle-free, comfortable experience.
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12/7/2013 11:05:21 AM
Thank you for the great review!! I'm sorry to hear about the situation with your other vehicle, but I'm glad our team was able to work with you and get you in a new car!! We look forward to seeing you soon!!
Ralph Fisher - General Manager
Julie Boatwright - Owner Loyalty Manager