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Papa's Chrysler Dodge Jeep RAM
New Britain, CT
926 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 13, 2012
Jeromy did a 21st Century transaction for us. From cradle to grave in less than 12 hours! No surprises; everything was completely transparent. We are wary of bait and switch tactics in auto sales, so cradle to grave in less than 12 hours! No surprises; everything was completely transparent. We are wary of bait and switch tactics in auto sales, so we proceeded cautiously but the caution was not required. We would deal with Jeromy again if the opportunity arises. More
by oldlawyer
Employees Worked With
Thomas E. Medvecky, Jeromy Berman
July 09, 2012
Dealt with Bill Reudgen ,It'll take you about a nano second to figure out how nice of a guy Bill is. Bill put up with me and went the the extra mile or in my case more like 10 miles to help in buying my second to figure out how nice of a guy Bill is. Bill put up with me and went the the extra mile or in my case more like 10 miles to help in buying my Jeep. Jeff also good people. Will come again. Thank you, Ben Krom More
by krom
July 09, 2012
My experience at Papa's Dodge was very good. I was impressed with the facility, the friendliness of the staff, and the ease of the transaction. I was happy to walk away with a new vehicle at the end impressed with the facility, the friendliness of the staff, and the ease of the transaction. I was happy to walk away with a new vehicle at the end of my first visit. More
by jennadhan
Employees Worked With
Jeff Juaire
July 03, 2012
The guys at Papa's Dodge are great! The sales reps are very knowledgeable and make the whole car buying experience a great one. Everyone staffed there is friendly and is able to answer all your questions. very knowledgeable and make the whole car buying experience a great one. Everyone staffed there is friendly and is able to answer all your questions. Combine that with the outstanding prices, I would go back again/recommend to my friends for sure! More
by TrevorE
Employees Worked With
Evan Monikowski, Jeff Juaire
June 27, 2012
We recently purchased a preowned VW Toureg from Papa's. At first we were disappointed in that they were not willing to negotiate on the price of the vehicle and weren't able to secure financing at a rate s At first we were disappointed in that they were not willing to negotiate on the price of the vehicle and weren't able to secure financing at a rate similar to competitors. We decided to move forward with the purchase. After the purchase we took the VW to our local VW service department for a saftey inspection. The inspection uncovered a few issues such as the radio on functioning, the rotors needing replacement and an oil leak. I called our sales associate, Zaneta, and she responded immediately and put us in touch with the service department. The customer service from the service department is outstanding and really sets Papa's apart. They took our car in right away and fixed every issue uncovered by the VW dealership. We were thrilled with this as well as the level of service. Zaneta was also great to deal with - she is extremely friendly and helpful. Although we felt that the prices are on the high side and were disappointed on the lack of flexibility in price, we would go to Papa's again due to their customer service. I would definitely recommend giving this dealership a try. More
by sxacke
Employees Worked With
Zaneta Boryka, Ed Koziol, Service Dept
June 27, 2012
The performance of the Service staff was quite good. The only issue I had was that the courtesy van forgot that I was to be picked up at a specific time. If I had not called 20 minutes after I should have b only issue I had was that the courtesy van forgot that I was to be picked up at a specific time. If I had not called 20 minutes after I should have been picked up I might still be waiting. Almost misseed a dental appointment as a result. More
by champion2011
Employees Worked With
Tom Donahue, Service Dept
June 25, 2012
I purchased a used Ford Explorer from Jeromy. He was a pleasure to deal with, very friendly and personable and not pushy at all. I would recommend Jeromy to anyone without hesitation. pleasure to deal with, very friendly and personable and not pushy at all. I would recommend Jeromy to anyone without hesitation. More
by pwiggs
Employees Worked With
Jeromy Berman
June 23, 2012
I went in with a specific idea of what I wanted and the staff completely honored that and made me feel like family from the moment I walked in. All of my questions and concerns were addressed promptly and staff completely honored that and made me feel like family from the moment I walked in. All of my questions and concerns were addressed promptly and competently. I left with the car of my dreams and feeling like I had made some wonderful friends in the process. All of the staff were warm, welcoming, knowledgeable, and approachable . . . But if you can, ask for Garry Cwikla - he is the absolute best. I completely recommend Papa's for anyone looking for an enjoyable car-buying experience. More
by Jordin.marousis
Employees Worked With
Garry Cwikla, Garry Cwikla
