About Paragon Honda
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Paragon Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
quspe23
5/9/2012 3:56:05 PM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Louis Cruz,
Jason Graciano
My Review of Paragon Honda:
I went to Paragon Honda just to test drive a vehicle. Mr. Cruz showed me the car I was interested in and gave me some different choices. He definitely was a no pressure guy. Very helpful about options, etc. He worked to get me a price I was happy with.... Soon after I drove off in my new car. I will recommend Paragon & Mr. Cruz to my family & friends. Thank you Mr. Cruz! Thank you Paragon!
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Response from: Paragon Honda
Added: 5/10/2012 12:47:10 PM
On behalf of everyone at Paragon Honda, thank you for sharing your kind words with us! I am so pleased to hear that your experience with Louis Cruz was so delightful and that he could help you find the right car for you! I hope you enjoy your new Honda and please don't hesitate to call if you need any assistance. Additionally, if you like us on Facebook and follow us on Twitter we will keep you informed about new service specials and more!
Sincerely,
Brian Benstock
General Manager
monster959
5/8/2012 6:03:56 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jonathan Camacho,
Jason Graciano
My Review of Paragon Honda:
All I was promised is what I received and I did not have to deal with a pushy Finance Manager. Great Sales Person and Manager, I have purchased 3 cars from them since 2007. Price is as promised not a penny more!
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Response from: Paragon Honda
Added: 5/9/2012 1:34:22 PM
I would like to thank you on behalf of everyone here at Paragon Honda for sharing your memorable experience with us and for being a loyal customer. Jonathan and Jason are valuable members of our team and I will be sure to pass on your kind words to them. Thanks again and we hope to see you soon.
Kind Regards,
Brian Benstock
General Manager
skyfallfox
5/7/2012 2:03:32 PM
Overall Score: 
2.0
Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: Stanley and Ammar.
My Review of Paragon Honda:
After browsing multiple dealers for the best price on a new car Paragon Honda came up with a really good quote.
Unfortunately, that's where the positive experience ends. After incessant text messages from one of the "sales managers" about how I needed to come see the car RIGHT THIS SECOND, and how people were going to buy it (At one point he texted me it was sold but the people left no money down so if I came in right that second I can have it.) I finally told him I would come in the following day.
The next day I called before I left for the hour long trip from Massapequa to Woodside to make sure the car was still available for purchase, and of course I was reassured that it was. By the time I got there and inquired about it in person, I was told the car was sold weeks ago, a sizable down payment was left, and the person that purchased it was picking it up the following day.
The salesman was happy to help me build and price a much more expensive current year model (the car I was looking at was supposedly a leftover 2011, and about $8,000 off of MSRP). After going through the formality of building the car he asked me what it would take to get me to take the car today. I explained that I wanted an even trade for my current car, which wasn't TOO far of a stretch. (A low mileage 2010 Camaro 2LT/RS vs CRZ EX w/ Navi)
From that point he told me that if I wanted to trade in my car I had to sign a form that committed me to purchasing their car once I had mine appraised, which I refused to do. After that, he completely changed the meaning of what he said and told me if I wanted to back out after the appraisal I can. I agreed to that and he had me take the car down the block to the used car manager to have appraised.
Sadly, but at this point expectantly, they lowballed me for my car. As I mentioned prior, I was shopping around at a few dealerships and got appraisals that ranged between $20k and $21.9k for my car, and this dealer wanted to give me $17k.
Insulted, and realizing I did not want to do business with this stealership anyway, I bid the salesman farewell, and made the long, frustrating, hour drive back to Nassau on a completely wasted Sunday afternoon.
The kicker of the story is that the "sales manager" I spoke to that got me in the dealership to begin with asked me how the visit went the following day.
PS - The salesman are not even that knowledgeable about the rules and regulations that govern automotive sales. The salesman tried to explain to me I would owe sales tax on the whole value of the new car rather than the value just above my trade in, which is completely, utterly, 100% incorrect.
I don't know if that was a ploy to get me to agree to a higher price (he never actually showed me the breakdown of the price + fees), or if he was sincerely that ignorant about his job (when I told him he was wrong he simply said "No I'm not, I do this every day")but I would not recommend this place to my worst enemy.
Buyer beware. The dealership itself is very nice, and the people are very friendly, but go in with a head on your shoulders and don't let them pull anything over on you.
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jaeregalado
4/27/2012 5:00:37 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jose Arias
My Review of Paragon Honda:
My overall experience was both fast and satisfying. I went in looking for a specific car and price and Jose Arias never hesitated to make sure I got what I wanted. Other dealers always make promises they don't keep - not at Paragon. My buying experience at Paragon was an overall success.
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Response from: Paragon Honda
Added: 4/30/2012 1:14:03 PM
Thank you for taking the time to share these reflections on your recent experience with us! We are delighted to see that your visit was a pleasant and productive one. Jose is a valuable member of our team and I will be sure to pass on your kind words to him. If there is anything else that we can do to assist you please do contact us. Also, if you take a moment to like us on Facebook and follow us on Twitter we will keep you updated regarding upcoming service specials and much more!
All the Best,
Brian Benstock
General Manager
myla91
4/25/2012 6:43:07 AM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Mohammed Rakib
My Review of Paragon Honda:
From the time I spoke to Mohammed Rakib over the telephone I knew I was going to have a pleasant experience with buying a car at Paragon. Mohammed was not pushy or anxious to make a sale and that is what I appreciated, since I had been to a few other dealers that tried all kinds of tactics to get me to buy a car. Mohammed got me the exact car that I wanted and I am extremely pleased. I will definately refer people to Paragon and pass the word that Mohammed Rakib is the person to see.
Please let the owner/management know how pleased I was with Mr. Rakib.
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Response from: Paragon Honda
Added: 4/25/2012 1:03:37 PM
Thank you so much for taking the time to reflect on your recent visit with us! Our number one priority is to provide our guests with quality service, and I am pleased to see that goal was met. Mr. Rakib is a valuable member to our team and I will will be sure to pass your kind words on to him. If there is anything else we can assist you with please don't hesitate to ask. Additionally, if you take just a moment to like our page on Facebook and follow us on Twitter we will keep you updated on current service specials and much more!
Kind Regards,
Brian Benstock
General Manager
Mariposalydia
4/23/2012 8:17:35 AM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jonathan Camacho
My Review of Paragon Honda:
I would like to thank Jonathan for his excellent people skills and sincere assistance with helping me attain my goal, Thanks to his great listening skills and attention to detail, I am now leasing a 2012 CRV!! Thanks Jonathan, I will make sure to always recommend you highly!
Sincerely,
Lydia Williams
Happy 2012 CRV Owner
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Response from: Paragon Honda
Added: 4/23/2012 1:51:12 PM
Thank you so much for taking the time to reflect on your latest visit with us! Our number one priority is to provide quality customer service and it is nice to know that we are accomplishing that goal. Jonathan is a huge asset to our team and I will be sure to pass on your kind words to him. If there is anything else we can help you with please don't hesitate to contacts us. Also, follow us on twitter and like us on Facebook for specials and more!
All the Best,
Brian Benstock
General Manager
VENOM4EVER
4/21/2012 4:58:52 PM
Overall Score: 2.2
Reason for Visit: Sales (Used)
I recommend this dealer: No
Employee(s) Dealt With: camila
My Review of Paragon Honda:
told me thai i was not approve becouse I had a ligth credit score !!! come on they insisted on a brand new car witch is more expensive !!! I DONT UNDERSTAND GOT APPROVE FOR AN EXPENSIVE BUT NOT FOR A USE CAR !!! DEPOSIT A $1000 DOLLAR TO BOOK THE CAR I WANTED>>>(A DAY AFTER) NOW THEY SAY IS GOING TO TAKE A WEEK TO GET MY MONEY BACK !!! DONT GO TO THIS DEALLER.. .
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astoriagal
4/16/2012 10:19:46 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Richard Perez
My Review of Paragon Honda:
I picked up my 2012 Honda Pilot last week and I was very happy with the entire process. My salesman, Richard Perez, was very professional and helpful. We went in there knowing what we wanted as far as model & features so that was the easy part. The hard part for us was the color. Richard pulled out the two colors for me so I was able to see both colors side by side. The price negoitation process was also very smooth. The manager that spoke to us was Ariel Munoz. He brought down the price of the car to a reasonable amount. When we went to pick up the car we had to wait a little bit while the running boards were being installed but they kept us informed and we finished up the financing part while we waited. Our delivery co-ordinater was Amanda. She walked us through all the main features of the car in a professional way. I had purchased my previous Honda from Paragon 9 years ago and I have to say that this time around they went above and beyond. I will definately recommend Richard, Ariel & Amanda.
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Response from: Paragon Honda
Added: 4/17/2012 12:51:27 PM
Thank you so much for taking the time to reflect on your experience with us! I am pleased to hear that your time with us was very smooth and overall a good time. If you need anything else please don't hesitate to contact us. Additionally, be sure to like us on Facebook and follow us on Twitter for great specials and more!
Kind Regards,
Brian Benstock
General Manager
WMXG85
4/13/2012 6:01:49 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Louis Cruz
My Review of Paragon Honda:
Mr. Cruz is a very knowledgable Salesperson, you will feel like you've completed a training course about car purchasing by the time he is finished with you. He will able able to break down all your finance options. Paragon Honda will continue to be #1 as long as they continue having professionals like Mr. Cruz on their staff. I highly recommend this dealership for your Honda needs.
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Response from: Paragon Honda
Added: 4/16/2012 1:52:33 PM
Wonderful! It is so nice to hear that your time with us was so enjoyable. We strive to provide quality customer service and it is nice to see our goal was met. Be sure to like us on Facebook and follow us on Twitter for great specials and more.
All the Best,
Brian Benstock
General Manager
Response from: Paragon Honda
Added: 4/16/2012 1:52:39 PM
Wonderful! It is so nice to hear that your time with us was so enjoyable. We strive to provide quality customer service and it is nice to see our goal was met. Be sure to like us on Facebook and follow us on Twitter for great specials and more.
All the Best,
Brian Benstock
General Manager
TnMhonda
4/13/2012 2:23:38 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Justin Hili
My Review of Paragon Honda:
We had a wonderful experience doing business with Paragon Honda - especially our dealings with Justin Hili, who gave us incredible professional service, including driving our new leased vehicle to White Plains and picking up our prior leased Honda Pilot. The deal we made was great and we finished our transaction with complete satisfaction.
It was a pleasure dealing with Justin and we plan to return again for our next purchase with the confidence that we will get a fair deal and be treated with care and consideration.
Thanks Justin -- you made our car shopping experience easy and satisfying!
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Response from: Paragon Honda
Added: 4/16/2012 2:00:44 PM
Thank you for taking the time to reflect on your experience with us. It is nice to hear that your time spent with us was worth while. Justin is a great member of our team and I will be sure to pass on your kind words to him. Be sure to like us on Facebook and follow us on Twitter for awesome specials and much more!
Kind Regards,
Brian Benstock
General Manager