Read Reviews Paramount Ford Hyundai Valdese

Paramount Ford Hyundai Valdese

Paramount Ford Hyundai Valdese

101 Malcolm Blvd.
Valdese, North Carolina 28690


(828) 970-8018

Paramount Ford Hyundai Valdese
Manufacturers: Ford, Hyundai

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  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.6

24-Month Rating

based on 205 reviews

4.8

4.8 out of 5

217 lifetime reviews

Paramount Ford Hyundai Valdese

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Certified: Paramount Ford Hyundai Valdese

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Paramount Ford Hyundai Valdese has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Paramount Ford Hyundai Valdese

Paramount Ford Hyundai in Valdese, NC, also serving Hickory, NC and near Asheville, NC is proud to be an automotive leader in our area. Since opening our doors, Paramount Ford Hyundai has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

If you would like financing options and you are in the market to purchase a new Ford, Hyundai or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that Paramount Ford Hyundai will get you into the car or truck you choose with professionalism and attention to your needs.

Paramount Ford Hyundai has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Paramount Ford Hyundai offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (888) 903-3384 if you have any questions or comments.

Our Location

Sales/Showroom

Monday: 8:30 AM - 7:30 PM

Tuesday: 8:30 AM - 7:30 PM

Wednesday: 8:30 AM - 7:30 PM

Thursday: 8:30 AM - 7:30 PM

Friday: 8:30 AM - 7:30 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Cable TV Parts Store
Children's Play Room Shuttle Service
Customer Lounge Area Television
Drive-In Service Vending Machines
Free WiFi

Cl76
5/19/2013 9:11:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott McKinneyScott McKinney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

Scott McKinney did a great job for us and made everything right . Next time I need a car I plan on seeing what Scott can do for us again . Great service at the end of the sale .

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Signguy2006
5/18/2013 9:55:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott McKinneyScott McKinney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

Great experience! Friendly staff and geat prices. Love my new truck and the salesman was very helping through out the entire experience. Would very highly recommend this dealership to anyone looking for a new ford vehicle. Very satisfied overall.

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Bejede
5/17/2013 9:25:38 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott McKinneyScott McKinney
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

Scott McKinney was a pleasure to work with. He was very patient and found the perfect car for me. This is my second purchase from Paramount Ford, Valdese and I would not nessitate to recommend this dealership!

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Response From: Paramount Ford Hyundai Valdese
Added: 5/17/2013 12:32:00 PM

We certainly appreciate this encouraging feedback and your loyalty to our dealership. Thank you for taking the time to share your experience with us as well as your kind words. We work hard to ensure each guest leaves completely satisfied and we are happy to hear this was the case during your recent visit to Paramount Ford Hyundai of Valdese. Please do not hesitate to let us know if there is anything else we may assist you with. Until we have the pleasure of working with you again, be sure to like and follow us on Facebook and Twitter! We offer exclusive deals and specials to our fans. Take care, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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stovalcore1
5/16/2013 11:09:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Trista HodgesTrista Hodges
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Paramount Ford Hyundai Valdese:

WOW what a great crew at this dealership, everyone was so nice and very helpful, I joke about going in for an oil change and end up traiding for a new truck. My entire experience was wonderful, Trista treated me like family, and not pushy like some sales people I have dealt with before, she was very professional, helpful, and informative about any questions about the truck and the process of purchase. I recomend this dealership and Trista to anyone looking to purchase any new or used vehicle.

thank you

Kenneth M Coffey

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Response From: Paramount Ford Hyundai Valdese
Added: 5/17/2013 12:28:17 PM

Kenneth, thank you so much for leaving us this great review! We are excited to hear Trista made such a positive impact on your recent visit to our dealership and you left with a great experience. Trista’s ability to personally connect with each of her customers, her dedication to customer service, and her product knowledge makes her a superb addition to our sales team. We will make sure to pass along your comments. We all look forward to working with you again in the future. Don't forget to check out our Facebook and Twitter pages for discounted service specials! Sincerely, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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macrlc
5/16/2013 6:10:05 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matthew PhillipsMatthew Phillips
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

We needed to find a car after my car was totaled a few weeks ago. I wanted another Acura and my husband went on line to see what he could find. He found Matthew Phillips at your dealership with the 2007 Acura TSX. We got a great deal he offered and he went above and beyond to get us that deal. I would recommend Matthew and your dealership to anyone. Thanks,

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Response From: Paramount Ford Hyundai Valdese
Added: 5/17/2013 12:24:29 PM

All of us at Paramount Ford Hyundai of Valdese are greatly encouraged by your review. Thank you for taking the time to share your experience with us. We look forward to fulfilling all of your automotive needs and working with you again in the future. Please do not hesitate to call or stop by the dealership if you have any questions or concerns with your new purchase. Until then, be sure to like and follow us on Facebook and Twitter. Our fans receive exclusive access to dealership updates and service specials! Thanks again, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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linthead
5/13/2013 6:52:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Trista HodgesTrista Hodges
Sherri MillerSherri Miller
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

Trista and Sherri made this a pleasant experience, they were both were very professional and courteous. Sherri was involved in sending emails, pictures, and returning phone calls prior to us driving up to see the Tundra. Trista was involved on the Saturday we drove up to test drive and buy it. Trista was ready for us when we got there (from SC) and was thorough and patient. She has called several times since the sale to see how the truck is doing and to answer questions.
Over all this has been a very good experience thanks to Sherri and Trista.
I will call them first, next time I need a car/truck.

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Response From: Paramount Ford Hyundai Valdese
Added: 5/14/2013 2:10:21 PM

Thank you so much for providing us with this 5-star review! We are always encouraged to hear back from our happy customers. We are dedicated to customer service and satisfaction; reviews like yours let us know we are reaching those goals. Trista and Sherri are both exceptional assets to our team and will be grateful for your feedback. If you haven't already, be sure to like and follow us on Facebook and Twitter. Our fans receive exclusive access to dealership updates and service specials! See you again soon, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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debapr2
5/10/2013 12:47:05 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sorry
don't remember
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Paramount Ford Hyundai Valdese:

I went in without an appointment to check on a promotion, and while there asked about a problem I was having. They looked
at my car very quickly and also checked the air filters. The filters were very dirty, so I had them changed. This was done quickly
and at a reasonable cost. The original problem was diagnosed, but I opted not to have it worked on right away. These folks have
always given me good service.

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Response From: Paramount Ford Hyundai Valdese
Added: 5/10/2013 1:13:32 PM

At Paramount Ford Hyundai of Valdese, our entire team is dedicated to customer service and satisfaction in all areas of our dealership. We are encouraged to know you have noticed these efforts and have walked away a happy customer! Please do not hesitate to let us know if we can do anything else for you. Until we meet again, be sure to follow us on Facebook and Twitter. We offer exclusive deals and specials to our social media family. Thank you, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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prevette21
5/8/2013 4:48:37 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark RobinsonMark Robinson
Jonathan  TaggartJonathan Taggart
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

Service was great and,everyone was friendly. Wished more dealerships would act in a manner that Paramount Ford did. I love my new ST Focus. Thanks so much!

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Response From: Paramount Ford Hyundai Valdese
Added: 5/8/2013 12:47:39 PM

Thank you very much for your review! Providing the highest level of customer service is our first priority, and I’m glad to hear that you were impressed with this aspect of our dealership. We aim to make our customers as comfortable as possible during their car buying process. Congratulations on your new Focus ST, and we look forward to the opportunity to earn your business in the future. Be sure to follow us on Twitter and like us on Facebook in order to access special updates. Sincerely, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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JakeFinley
5/7/2013 9:23:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matthew PhillipsMatthew Phillips
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramount Ford Hyundai Valdese:

My salesman was Matthew Phillips, I have bought many cars from him over the years, but this was my first at Paramount Ford. I was treated with respect and they worked very hard on getting me approved. I would recommend Paramount to anyone that is in the market for a vehicle, and if you want someone to treat not like a # but a person....go see Matthew Phillips. Thanks again

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Response From: Paramount Ford Hyundai Valdese
Added: 5/8/2013 12:44:55 PM

Thank you so much for recommending us, we greatly appreciate you spreading the word on our behalf! We know how intimidating buying a car can be, so we do our absolute best to make the entire process easier for our customers. Our philosophy is simple; to find the vehicle that is the perfect fit for the lifestyle of each person that we help, and we know that that takes a little extra care. Please don't hesitate to come in and see us if there is anything more that we can do for you. Keep track of our Facebook and Twitter to stay ahead of the curve on exclusive specials, and happy driving! Best Regards, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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amylc728
5/7/2013 1:02:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allen PruettAllen Pruett
Jonathan YountJonathan Yount
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Paramount Ford Hyundai Valdese:

We normally don't buy brand new vehicles, but with rebates and trade in, it didn't make sense to buy used. Everyone we were in contact with made a point of giving us the deal we felt comfortable with. We were under the impression that the truck we bought (which was brought from another dealership), had a bed liner. It did not, but they offered a drop in liner at no additional charge. We refused that liner so they offered to split the cost of a spray in liner which we accepted. In fact our new truck is there now for that.

We cannot think of anything negative about the experience and would definitely recommend Paramount Ford, Valdese to anyone interested in buying a vehicle.

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Response From: Paramount Ford Hyundai Valdese
Added: 5/8/2013 12:43:13 PM

Congratulations on your new truck! We are honored to hear you enjoyed your experience at our dealership and that you are happy with your purchase. The Paramount Hyundai Ford Team is constantly striving for 100% customer satisfaction and reviews like yours let us know we are doing things right. Please let us know if we may be of any future assistance. In addition, be sure to check out our Facebook and Twitter pages for exclusive deals and specials! Thank you, Randy Pennell - Sales Manager | rpennell@paramountauto.com

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