About Paramount Kia of Asheville
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Paramount Kia of Asheville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
rccsgirl
3/13/2012 8:32:40 AM
Overall Score: 
4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tim Cousins
My Review of Paramount Kia of Asheville:
I went to Paramount Kia after having a bad experience at another local dealer. Tim was the first person to greet me upon my arrival and he could tell I was not a happy camper. Right out of the gate he did everything he could to make my car buying experience pleasant, no hassle and even fun! Tim was knowledgeable, understanding and patient and went the extra mile to make sure I was satisfied with every aspect of my Kia purchase. He took the time to go over all the features of the car to make sure I knew how everything worked and even paired my cell phone with Bluetooth before I left the dealership. If I could have chosen a perfect salesman it would have been Tim!
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Response from: Paramount Kia of Asheville
Added: 3/13/2012 12:59:10 PM
Thank you so much for taking the time to write such an excellent review. It is so wonderful to hear that your experience with us was a positive one! We make every effort to provide our customers with be best service and most efficient car buying process and it looks like we have succeeded with our goal. Please be sure to let us know if there is anything else we can do for you, and don't forget to find us on Facebook and Twitter for online specials and more.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
4oclocks
3/9/2012 4:24:21 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tim Cousins
My Review of Paramount Kia of Asheville:
One reason I returned to Parmount Kia was because I purchased a KIA Sedona in 2005.
The car is still running strong. I have had great customer service with the different departments I have dealt with through the years. They have been very attentive to any matter that I have brought to their attention and it has been dealt with efficiently and promptly. This is one of the reasons I came back to KIA for purchase of my second Sedona this past month. Not only did I have a great buying experience, but I got more car than I bargained for and the same friendly customer service I experienced 7 years ago. (By the way, I could not give up my 2005 Sedona. I still have it too!) I have a friend that is now looking at a Kia Soul and I am sure he will purchase it within the next few days. Again, hats off to a wonderful
dealership!
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Response from: Paramount Kia of Asheville
Added: 3/12/2012 1:31:48 PM
Thank you very much for letting us know how we're doing. We would like to thank you very much for your patronage over the years, and we are thrilled to hear that you have been satisfied with each one of your visits! As always, please let us know if we can be of any additional service, and we hope to have the opportunity to work with you again. Don't forget to fins us on Facebook and Twitter to stay updated with dealership news and to receive online coupons and specials.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
PatMorgan
3/8/2012 3:29:38 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Tim Cousins
My Review of Paramount Kia of Asheville:
Although my purchase was last spring, I have just been directed to this site, so I thought I would write a belated review. After some extremely negative experiences in the Alabama Kia Market, I started researching purchasing an Optima out of state. Due to the execellent customer service and helpfulness of Tim Cousins, I purchased a car online ad drove all the way to North Carolina to pick it up, sight unseen! It was a pleasure to do business with paramount; everything was as they said it wopuld be. For the first time in my life, I didn't have that "ripped off feeling" that you so often get when walking of a dealership. I know that when I by my next car, even though there are now a lot more Optimas at my local dealers, I will return tp Asheville Parmount to make my purchase.
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Response from: Paramount Kia of Asheville
Added: 3/9/2012 12:22:42 PM
Pat, thank you so much for your absolutely wonderful review! We would like to thank you for making the journey to see us all the way from Alabama, and we are delighted to hear that Tim and the rest of the team could exceed your expectations. We look forward to seeing you on your next visit, where you can bet on receiving the same great service. Please be sure to follow us on Facebook and Twitter to gain access to our online savings.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
Twintough
3/3/2012 10:03:48 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Nate Nunn
My Review of Paramount Kia of Asheville:
We were in the market for a new vehicle that was safe, affordable, had good seating and cargo space, and got great gas mileage. We are so thrilled with our new Kia Sportage! It looks and feels very sleek and sporty, yet is very comfortable for the whole family and handles so smoothly. The team at Kia did a great job explaining the vehicle, as well as working with us on the price. We were very pleased with the friendliness of the staff, the knowledge of the sales associates, and even the willingness of the financing department to help us get to where we needed to be financially. All-in-all, great experience! Would definitely purchase from this dealer again!
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Response from: Paramount Kia of Asheville
Added: 3/5/2012 12:47:49 PM
Thank you for this outstanding review! The Sportage is a great model, and we're thrilled that you have been so impressed with all of its features. Additionally, we couldn't be happier that your experience with our team was a positive one, and we'd like to thank you for recognizing their efforts to provide great customer care. We wish you all the best with your new Sportage, and please let us know if there is anything else we can do for you. Don't forget to find us on Facebook and Twitter to take advantage of our online promotions and more!
Regards,
The Paramount Kia Team
lyount@paramountauto.com
nancidru
2/23/2012 6:31:16 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Anthony Carter
My Review of Paramount Kia of Asheville:
My mom and I went to Paramount Kia to see Kia Sorentos. Unfortunately, they didn't have the model I wanted in stock. However, Anthony was extremely helpful in a no-pressure way. Plus, he gave us an AMAZING deal without haggling. We were able to test drive and get his very best deal in under an hour. Ultimately, I didn't buy the car because the one he had in stock was more car than I needed, but I would highly recommend this dealership and Anthony.
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Response from: Paramount Kia of Asheville
Added: 2/24/2012 12:19:20 PM
Thank you so much for taking the time to let us know how we're doing. Anthony is a great asset to our team, and we truly appreciate you recognizing his outstanding service. Please contact us if we can work with you further to find a better car for your needs, and don't forget to find us on Facebook and Twitter for our monthly specials.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
dawn hudson
2/6/2012 10:49:00 AM
Overall Score: 5.0
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Josh Flowers,
Ryan Stefl
My Review of Paramount Kia of Asheville:
They listen and showed me exactly what I wanted and was very nice and very patient with me. They made me very comfortable and they took their time with me so I would send everyone I know to ya'll. Thanks, Kimberly Hudson
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Response from: Paramount Kia of Asheville
Added: 2/6/2012 12:11:46 PM
Kimberly. thank you so much for your outstanding review! It is great to hear that Ryan and Josh could demonstrate our dealership's commitment to 100% customer satisfaction to you. We would like to sincerely thank you for recognizing their efforts and for your kind recommendations to your friends and family. We hope to have the opportunity to work with you in the future, and invite you to follow us on Facebook and Twitter for online service specials and more.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
susand48
2/1/2012 3:02:13 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Anthony Carter
My Review of Paramount Kia of Asheville:
Mr Carter was very professional and friendly in every aspect. He is very condiderate and helpful when showing us the car, even all the bells and whistles. It was a pleasure doing business with Paramount Kia on Tunnel Road.
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Response from: Paramount Kia of Asheville
Added: 2/2/2012 11:35:52 AM
Thank you for your helpful feedback! Paramount Kia strives to provide our customers with 100% customer satisfaction, so your kind words mean a great deal to us. On behalf of everyone, please enjoy your new vehicle and we look forward to working with you soon. Don't forget to find us on Facebook and Twitter for service specials and more.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
angelgirl4182001
2/1/2012 12:24:03 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Josh Dehart
My Review of Paramount Kia of Asheville:
My experience with Paramount Kia and Josh was exceptional. He walked me through every step and was very patient with my many many many phone calls. I will come back for any car purchases in the future and have already started passing to word to friends looking for a car. I have worked with many salesmen and Josh has to be the best by far!
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Response from: Paramount Kia of Asheville
Added: 2/2/2012 11:42:52 AM
Josh is an excellent member of our team so thank you very much for recognizing him in this great review. We always love to hear when our team does an outstanding job, so thank you for taking the time to share your experience with us. We also are very grateful for your recommendations of our dealership and hope to work with you again soon. Please find us on Facebook and Twitter to be eligible for online promotions.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
Caldwell1611
1/31/2012 6:15:15 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Craig Anderson,
Josh Flowers,
Gary Woodall
My Review of Paramount Kia of Asheville:
I had been looking for a new car for a few weeks. After test driving various models I chose the Optima. My husband and I saw the display at the Ashville Mall and I liked everything about it. The warranty is great. I have a family member who has a Sorento and said it was the best vehicle they had owned. We worked with Josh and Craig. They were both so friendly and helpful. Their knowledge of the KIA products was very good. They were able to answer my questions. Gary handled our finance and he was very nice and great to work with. I have already recommended this dealership to others. I love my new Optima.
Carolyn
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Response from: Paramount Kia of Asheville
Added: 1/31/2012 12:18:19 PM
Carolyn, that you so much for your kind words. We are thrilled that Josh, Craig, and Gary could provide you with the top-notch customer service that we have come to expect from our team. We truly appreciate you recognizing their efforts, and we would like to invite you in again, where you can count on receiving the same great care. Thank you for your warm recommendations and congratulations on your new Optima! Please find us on Facebook and Twitter to keep updated with dealership news and promotions.
Regards,
The Paramount Kia Team
lyount@paramountauto.com
rnstephen
1/30/2012 2:17:43 PM
Overall Score: 4.8
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: David Gianvito,
Aaron Hill
My Review of Paramount Kia of Asheville:
This was a very good buying experience. I especially appreciated the time and effort the sales staff put into locating the car that we had planned on purchasing. They succeeded! The monetary part of the deal was very satisfactory. We are well pleased with our new 2012 Foorte 5. The mileage is better than we had hoped for.
Thanks! Richard and Norma
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Response from: Paramount Kia of Asheville
Added: 1/31/2012 12:11:15 PM
Richard and Norma, thank you so much for sharing your experience with us. We are thrilled that you had an enjoyable experience while at our dealership! Our philosophy is to treat each customer with the best service possible, so it seems that we have succeeded with our goal. Please enjoy your new Forte 5, and we hope to see you again in the future. Also, be sure to find us on Facebook and Twitter for service specials and other promotions.
Regards,
The Paramount Kia Team
lyount@paramountauto.com