Read Reviews Paramus Chevrolet

Paramus Chevrolet

Paramus Chevrolet

194 N State Rt 17
Paramus, New Jersey 07652


Sales: (201) 261-7100
Service: (800) 785-0672
Parts: (800) 785-0672

Paramus Chevrolet
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.5
  • Friendliness:

    4.8
  • Overall Experience:

    4.6
  • Pricing:

    4.6

24-Month Rating

based on 53 reviews

4.6

4.6 out of 5

72 lifetime reviews

Paramus Chevrolet

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Certified: Paramus Chevrolet

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Paramus Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Paramus Chevrolet

Welcome to Paramus Chevrolet
We look forward to getting to know you and exceed your expectations. Paramus Auto Mall is here to meet those expectations with excellent values and service the competition simply cannot match. Paramus Chevrolet prides itself on customer satisfaction. We hope that once you have visited us you will agree that this is the place to purchase your next vehicle.

At Paramus Chevrolet you will always find a friendly smile and courteous treatment whether you visit us to purchase a vehicle or have one serviced, it is our goal to make your life easier when it comes to your automotive needs!
Check us out on Facebook Here: http://www.facebook.com/pages/Paramus-Chevrolet/238606732873631?ref=tn_tnmn

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 2:00 PM

Sunday: Closed


Our Amenities

Cable TV Parts Store
Children's Play Room Television
Free WiFi Vending Machines

Nickyflash
6/17/2013 8:59:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  MannBill Mann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

I've been looking at the Cruze for my wife. Not sure yet but whatever I buy it'll be from Paramus Chevrolet. Excellent dealership to do business with. I highly recommend. The sales person I dealt with was Bill Mann and nice to do business with. Knows his cars and a real nice person. A pleasure compared to other dealerships I've been to.

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wgreengrove
6/17/2013 10:33:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  MannBill Mann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

Bill treated me with the utmost in integrity. He is extremely knowledgable and did not pressure me. By the time we were done, I felt like I was dealing with an old friend.

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BG52934
6/16/2013 11:19:28 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  MannBill Mann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

I've been dealing with Paramus Chevrolet for over 15 years now. Three reasons I keep going back: The salesperson I deal with (Bill Mann) the price I get, & the service I get after I purchase. Bill Mann has never disappointed me when I'm looking for a car. His knowledge, professionalism, and very friendly nature make buying a car a pleasure.

B. Porretta

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wendy1414
4/28/2013 8:16:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  MannBill Mann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

I have a 2006 Equinox and I have been taking it for all servicing to Paramus Chevy. I have only had excellent experiences there. It was time to get a new car and this is the only place I wanted to purchase it at. Over the years, I got to know almost everyone there and still enjoy when I walk in that door (and everyone knows me by name).



I got to know Bill Mann (my sales person) and I was extremely happy with his help, professionalism and knowledge and I am thrilled with my purchase and I know the future of my car is with Bill and Paramus Chevy!!!!

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HowardMaffucci
3/2/2013 4:48:23 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom and Kevin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

Simply an outstanding service department. I’m from the Rochester, NY area. My Volt stopped running on Route 80 and was towed to Paramus late in the day. The service staff worked diligently to fix the car. Unfortunately, it needed a part. The service department arranged for a rental and I was soon on my way home. The repair technician and service staff stayed in contact with me for several days until the car was fixed. I drove back to the dealership on the way back to NYC. The car was washed and ready to go. The service experience at this dealership is exemplary. Everyone is professional, helpful, and skillful. I have a great car. Paramus Chevrolet provides great service!

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ericbooot
12/17/2012 9:31:26 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill  MannBill Mann
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

Bill Mann helped me with the purchase of a Silverado 3500 Crew cab. His knowledge of the Various GM programs and Rebates was a major factor in our purchase. He made the entire buying experience EASY. No your stereotypical car salesman, I highly recommend talking to Bill before you buy you next vehicle.

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gmaidanov
8/21/2012 10:40:18 AM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
David  Guzman David Guzman
Bill  MannBill Mann
  • Customer Service:

    2
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    2
  • Overall Score:

    1.8

My Review Of Paramus Chevrolet:

I served my car at this dealership back in January 2012 for oil change and tire rotation - contact was David Guzman.
After that my front windshield fluid system stop working. I didn't use it for a while and didn’t link it to the service at the time.
When I came for next service in August 2012 again I was told my Air filter is punched out and install improperly to jam wind shield flied line.
Both services failed to meet estimated time line - last one take more the double of 45 minutes I was promised.
I reported problem with windshield fluid to consumer report yearly survey to make Chevy looks bad even it was a service problem.

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Response From: Paramus Chevrolet
Added: 6/7/2013 2:59:40 PM

I am truly sorry to hear that you had less than an excellent service experience at Paramus Chevrolet. We are currently under new management which began in January of this year. The change in leadership, which restored our original Owner and General Manager, has never been more focused and dedicated to making your service or buying experience at Paramus Chevrolet the finest experience you’ve ever had at any dealership! A wise man once told me that “you never get a second chance to make a good first impression.” All I can request is that you give us another opportunity to earn your business and I promise you won’t be sorry.”

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Pthomson78
7/26/2012 6:04:20 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Service & PartsService & Parts
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

Fast friendly and knowledgable. Paramus Chevrolet really got me out of a jam. I worked with Jill Urinyi and Tom Mcloughlin. They went out of their way to mark sure I was taken care out A+ service.

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italy3344
6/30/2012 11:57:52 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jake  Brecher Jake Brecher
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

Awesome experience. I would recommend Paramus Chevrolet to anyone. No pressure experience from anyone there and when you are looking for a new car that is the last thing you want from any dealership. Both Jake and Mike were great and made sure the deal we needed and the price point we needed to be in was met. This is my first Chevy and I hope it won't be the last. I would definitely choose Paramus Chevrolet again and again.

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kpenkalski
6/10/2012 11:18:29 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Dingertopadre
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Paramus Chevrolet:

My husband and I went in looking for a Chevy Sonic to purchase and we were greeted by Robert Mann who connected us with John Dingertopadre to help us with our car search. John was very patient and knowledgeable regarding the Chevy Sonic that we wanted. We told him what we wanted in the car and what color and he was able to find us one on the lot. We went for a test drive and fell in love with the car. He worked with the team to get us a good price on our trade in and a good price on our car. He was very attentive to us through the whole process asking us if we wanted bottle water and asking us if we needed anything while we waited for the whole process to go through. He was very professional and I would highly recommend him to any of my friends, family, or co-workers.

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