Park Cities Ford Lincoln Mercury

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Park Cities Ford Lincoln Mercury :
Buying my new car at Park Cities Ford was the most pleasant car purchase I ever experienced. When I decided to purchase a new car, I requested information on a specific car via email from the salesperson that I purchased my current car from, Dave Kost. I received a personal – just for me- virtual tour video of the make/model/color car I wanted later that day!

Dave was honest and up front about everything and made the process so fast and easy. The finance guy didn't try to push me to buy the extended warranty or service package.

Thanks again for everything Dave and I love my new car!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Park Cities Ford Lincoln Mercury :
I have nothing but good things to say about my recent service visit. The same can be said for every time I have vistied PArk Cities Ford. Craig Ellis, who I have delt with personally has always given me the highest quality of customer service. He knows me by name when I call in, and that means a lot. Thanks you so much Park Cities Ford for the GREAT SERVICE!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Park Cities Ford Lincoln Mercury :
I have nothing but good things to say about my recent service visit. The same can be said for every time I have vistied PArk Cities Ford. Craig Ellis, who I have delt with personally has always given me the highest quality of customer service. He knows me by name when I call in, and that means a lot. Thanks you so much Park Cities Ford for the GREAT SERVICE!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Park Cities Ford Lincoln Mercury :
Trent, our sales guy was pleasant to deal with and we came to a reasonable purchase price. However the sale ended in F&I with Carlo, the finance manager, whom displayed the most dishonest disposition. I understand this is a business and profits are the goal, but do not treat customers like they are kids by giving constant runarounds and excuses that lean on the side of deceit. Buyers are well educated and should not be treated like kids in preschool. We will be taking our business elsewhere even if it means paying a premium to get the deserved honesty and respect.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Park Cities Ford Lincoln Mercury :
I made an agreement with Park Cities Ford to purchase a 2002 Focus only if they repaired a large dent and scratch on the roof of the car. The representatives there kept delaying the repair job each time I spoke to them on the phone, and then after 30 days had passed they told me that the agreement had expired. A time limit was never explained to me, and they blatantly did their best to ensure that they never had to hold up their end of the bargain. A manager their took a very intense, in-your-face attitude and told me that it was in the fine print in the agreement that I signed. Also, my Focus developed severe electrical problems a few weeks after purchase. I would recommend staying far away from Park Cities' Used Cars area.

Share on Facebook

Was this review helpful to you? Yes | No