Read Reviews Park Place Motorcars: Mercedes-Benz Dallas

Park Place Motorcars: Mercedes-Benz Dallas

Park Place Motorcars: Mercedes-Benz Dallas

6113 Lemmon Ave
Dallas, Texas 75209


Sales: (214) 526-8701
Service: (866) 641-5217
Parts: (866) 641-5217

Manufacturer: Mercedes-Benz

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  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 441 reviews

5.0

5.0 out of 5

460 lifetime reviews

Park Place Motorcars: Mercedes-Benz Dallas

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This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Park Place Motorcars: Mercedes-Benz Dallas has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Park Place Motorcars: Mercedes-Benz Dallas

For an award-winning ownership experience combined with an outstanding selection of new and pre-owned Mercedes-Benz cars and SUVs, Park Place Motorcars Dallas is your perfect choice. We’ve been honored with Mercedes-Benz Best of the Best and Mercedes-Benz Master awards, as well as recognition by Texas owners as the #1 Mercedes-Benz dealership in the state.

Why? Because we deliver on our promise by providing the kind of commitment to excellence you deserve; from specially-trained sales associates to the latest, state-of-the-art service technology. Relax in a spacious client lounge featuring complimentary Wi-Fi, surf the Internet on a new iPad or watch one of the latest movies while you wait. Treat yourself at our in-house cafe and enjoy beverages of your choice.We also provide complimentary loaner cars and car washes with every service. These are just a few of the details that will make your dealership experience every bit as satisfying as the vehicles we sell.
Mercedes-Benz Dallas has earned the trust of customers in and around the entire DFW Metroplex. Over the past 25 years Park Place Motorcars has been serving the Dallas Forth Worth area, with its first start among the communities of Dallas, Highland Park, University Park, and Park Cities. In doing so, Park Place has established its reputation and become the preferred choice of Mercedes-Benz owners all across North Texas - drawing loyal life-long clients from the communities of Plano, Frisco, Allen, McKinney, Lewisville, Carrollton, and Rockwall too.

Wherever you live, wherever you are from, we look forward to providing the same extraordinary experience for which Park Place has come to be known.

Our Location

Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:30 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

Client Lounge Area Complimentary Loaner Cars
After Hours Service Drop-Off Complimentary WiFi
Complimentary Car Wash with Service FoodWerks Cafe
Flat Screen TVs Computer Work Stations
Children's Play Room Parts Boutique
Complimentary Coffee & Beverages Shuttle Service

Windows
5/20/2013 4:18:07 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Randy MasseyRandy Massey
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    N/A
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

We would highly recommend the Park Place dealership. Our experience with Randy Massey and the entire Mercedes-Benz staff was first class. Randy really listened to our needs and answered all of our questions. I would highly recommend Randy Massey and the entire Park Place dealership in Dallas to anyone looking for great service and top of the line automobiles.
David Whit
2013 Customer

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arosewilson
5/20/2013 9:23:41 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
James WoodJames Wood
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Park Place makes the car-buying experience luxurious. Their friendly team and exceptional vehicles made the experience memorable. I will only buy from Park Place.

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rguenther
5/16/2013 10:30:38 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Todd WehbaTodd Wehba
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Hi Todd,
I just wanted to drop you a note saying it was a pleasure dealing with you and your company.
When I consider you were doing something you never have done before (selling to a Canadian for export), doing it on a very short time frame, and giving me the same level of service (I assume) you would give your best customers.....I was very impressed!
And, when I think about it, I was buying a GMC from the Mercedes dealer, which I am sure you rarely deal with (average customer buying a average vehicle), the vehicle was IMMACULATE, the correct Tag was on it for me to drive to Canada, the paper work was detailed and proper, and you were as professional a salesman, as I have ever dealt with....at a dealership!!
Thank you again!
Please pass this along to your superiors, as they should know when their guys do a superior job!

Thx Russ

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ccraven
5/13/2013 4:31:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul LamPaul Lam
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Paul Lam of Mercedes-Benz was professional, knowledgable and helpful during the process of me buying the ML 350. I was in a lease situation with 4 mos to go but wanted to get into a Mercedes SUV and Paul made it happen. He was a pleasure to work with as was his staff. I am extremly happy with my new car and will be a returning customer to Park Place MB Dallas.

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charlesurich
5/13/2013 4:29:07 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bobby VanceBobby Vance
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

This was my first experience with Park Place Dallas and I have to say that I have never been treated as well as I was by Bobby Vance. Bobby was supportive and always was willing to help with any questions or problems I had during the purchase process. On the night I was to pick my new vehicle up, Bobby had a family event in which his son was involved with but he stayed at the dealership until the entire purchase was complete. Never showing one time that he was running late. Even after several times by me to let him know another night would work, Bobby stayed as late as it took. That sold me on Park Place Dallas and the wonderful customer service by Bobby that I received.

Charles Urich

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abelardoamr
5/13/2013 9:31:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Kavanaugh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Mike Kavanaugh was great he found me the exact car I was looking for and worked with me to get to the price I was hoping to get, couldn't ask for much more from my buying experience. He was courteous, efficient and helpful, definitely coming back for my next purchase.

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jlctwo06
5/10/2013 3:12:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rola' BelewRola' Belew
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Rola was outstanding! I will definetely do business again! His persistence, knowledge, and follow up made it an easy choice. The business manager and the rest of the staff at Park Place were equally impressive. Great experience.

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robkreider
5/9/2013 12:50:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bernard MullinsBernard Mullins
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Excellent sales help & information.
Very good service a week after we bought a used ML550.
The car had a brake issue and was fixed at no charge.

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astory
5/9/2013 10:04:45 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Rola' BelewRola' Belew
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

What an incredible experience with Rola! He listened to our wants and needs, and he found us our perfect car.

I greatly appreciated Rola's professionalism - He did not pressure us or push us at all.

I highly recommend Park Place and especially Rola Belew!

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renfropp
5/8/2013 3:10:02 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Adam BeitelschiesAdam Beitelschies
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Park Place Motorcars: Mercedes-Benz Dallas:

Our sales person was very helpful and followed through to the very end. Adam Beitelschies made arrangements to get us new tires, after the sale. We are very satisfied.

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