Reason for Visit: Sales
I recommend this dealer: No
My Review of Park Place Pontiac Cadillac:
This company has been called Husker for at least the past 6 years. Park Place never did have a good reputation in town, but with a name change and change in management, I figured I would give them a shot. They did honor their pledge to match anybody else's price if I found one lower on the exact same vehicle within so many days of purchase. I just wish they would have had the lower price to start with. I accept the blame for not walking out the door and doing some more looking before making the deal.
Service after sale has been less than ideal. They have changed management staff so often they actually made a TV commericial about it.
The biggest rubs I had were:
1. That I had seat belt problems with my vehicle while it was still under warranty. They said they they would do nothing since it still functioned and it was not a safety issue. So, for 4 years, my passengers and I had to put up with a very noisy, stick-slip squeak from my seat belt retractor. The only safety issue was that I stopped wearing the seat belt because I couldn't stand the noise.
2. I was driving a brand new Cadillac Escalade to and from a function when one of our helpers locked the keys inside the vehicle. Since it was new, the OnStar hadn't yet been activated. The vehicle came from an out of town dealership, so I asked Husker (Park Place) if they could make a key for the vehicle. They flat out said "No" since the vehicle didn't come from there. I actually got help from a Chevy (non-Cadillac) dealer on the other side of town, that didn't even charge me for the key.
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