About Parker Johnstone Wilsonville Honda
This dealership is a
DealerRater Certified Dealer and is committed to providing quality customer service.
As a Certified Dealer, Parker Johnstone Wilsonville Honda has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.
This dealership is available to supply quotes for
new vehicle inquiries.
DebA
5/19/2012 8:48:21 AM
Overall Score: 
5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Wendy Barry,
Larry Skreen,
Bob Vestal
My Review of Parker Johnstone Wilsonville Honda:
My husband and I first went into the dealership on May 11th to look for a new CR-V. We happened to be directed to Bob Vestal, who was only into his second week as an employee of Wilsonville Honda, but who is very experienced in new/used car sales. What a nice man he is! Quiet and unassuming, not pushy at all and seems to be learning all about the Honda products quite rapidly. We came back yesterday (May 18th) to purchase our new car, and had a great experience. You are treated in a friendly, respectful manner and we will definitely recommend Bob to anyone who is looking for a new/used Honda to purchase.
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Response from: Parker Johnstone Wilsonville Honda
Added: 5/21/2012 2:24:32 PM
Thank you for taking time to write this review. We're glad to hear that Bob was able to help you find the vehicle that was best for you. We love to hear it when our customers have great experiences in our dealership. Please let us know if there is anything we can do for you in the future.
Don't forget to follow us on Facebook and Twitter to know about future sales and service deals.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
topcat72
5/18/2012 10:41:26 PM
Overall Score: 
4.2
Reason for Visit: Sales (Used)
I recommend this dealer: Yes
Employee(s) Dealt With: Corri Kolling,
Chris Nething
My Review of Parker Johnstone Wilsonville Honda:
We came looking for a used car and Chris was very helpful and did a great job in helping us find the car that we were looking for that worked for us. He has also done a good job in following up to see how we have been enjoying the car, which we are very much. Cori was very pleasent to work with and has a great attitude. Both Chris and Cori were not too high pressure and made the car buying experiance nice.
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Response from: Parker Johnstone Wilsonville Honda
Added: 5/21/2012 2:05:47 PM
Congratulations on your car! Thanks for taking time to write us this wonderful review. We're glad to hear that the members of our team were able to help you. If there is anything else we can ever do for you, please let us know. Also, don't forget to follow us on Facebook and Twitter to stay informed of future service deals and specials.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
Gordon Russell
5/18/2012 8:04:19 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Jennette Alexander,
Corri Kolling,
Bob Moore,
Chris Nething,
Rob Walker
My Review of Parker Johnstone Wilsonville Honda:
Had my 2002 Honda Civic serviced at Parker Johnstone for last few years. They have always made me feel like the customer, and that my car was important to them.
When I made decision to trade-in, I was not once rushed, hurried, or pressured into purchasing a new car or a car from them. They earned my trust.
Chris Nething was my Sale Professional that assisted me in my buying decision. He asked what I was looking for, and certain criteria for my car puchase. He presented a few options both new and used for me to review.
It was with a matter of minutes he had shown me a vehichle that not only met my needs but was the vision of what I had for my next new vechicle. The pricing for the vechicle was under sticker, and they gave me what I was looking for in my used car.
Thankyou. I am trying to get my wife to consider one of their other vehichles for a trade in for her car.
Gordon Russell
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Response from: Parker Johnstone Wilsonville Honda
Added: 5/21/2012 1:57:55 PM
Thanks for writing us this review, Gordon! We're glad that we made such a positive impression on you that you came back and purchased a vehicle. We try our best to understand what our customers want so we can point them in the best direction. If there is anything else we can do for you, please let us know. Remember to follow us on Facebook and Twitter to stay informed of future sales and service deals.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
ArdyEspinoza
5/8/2012 3:32:52 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Jennette Alexander
My Review of Parker Johnstone Wilsonville Honda:
To whom it may concern,
The first time I've called Wilsonville Honda seeking for technical support when my car was having intermittent mechanical issues with the power steering making a humming noise, My vehicle was still under it's original 100,000 miles warranty but was told not to come in unless the vehicle was exhibiting the problem in a way they can duplicate.
I was really irritated when I finally called them back stating the problem was now consistent and came to find out the manufacturer would no longer cover it since the vehicle was just outside 100,000 miles and I would have to pay for all out of pocket!
Jeannette took the time to genuinely listen, thoroughly documented my complaint, and took it upon herself to present my predicament to management in a way that I felt she truly transmitted my concerns and frustrations as those were her own! Subsequently, management called headquarters and got them to extend my warranty as a one time no charge as a customer service.
Jeannette truly has exceeded all expectations I ever had and were reflected in her friendly, professional, and GENUINE one of a kind customer service skills.
Subsequently, I bought a brand new 2012 honda civic since this type of customer has convinced me I am truly in Good Hands and going anywhere else is not an option since I AM TRULY A HONDA OF WILSONVILLE CUSTOMER FOR LIFE!
Ardy Espinoza
Service Technician II
Lightspeed Technologies, Inc.
800.732.8999 x128 Direct
800.732.8999 Main
503.783.1372 Service Fax
ardy.espinoza@lightspeed-tek.com
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Response from: Parker Johnstone Wilsonville Honda
Added: 5/9/2012 12:08:07 PM
Thank you so much for writing us this wonderful review, Ardy! We strive to provide our customers with great service and we're glad you experienced this firsthand. Jeannette is an exceptional member of our team, who's willing to go above and beyond to help others. If there's anything else we can do for you, please let us know. Remember to follow us on Facebook and Twitter to stay up to date with dealership news and deals.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
jeanne hannan
5/8/2012 10:06:36 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Sheena Sharf
My Review of Parker Johnstone Wilsonville Honda:
Sheena gave us all the information we needed to be confortable about purchasing our new Honda. She hooked up my cell phone too. Great job!
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Response from: Parker Johnstone Wilsonville Honda
Added: 5/8/2012 12:38:18 PM
Thank you for taking time to write us this review! We know that car buying can be stressful sometimes, so we're glad that Sheena was able to make you comfortable during this process. We hope that you continue to think of us in the future. Don't forget to follow us on Facebook and Twitter to stay informed with service deals.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
martyhas2manycars
4/25/2012 11:42:17 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Jennette Alexander
My Review of Parker Johnstone Wilsonville Honda:
I am part of Team J!
She has ALWAYS provided me the absolute BEST service and gives me the best prices on service work from any Service form a Dealership I have ever been to.
If you want a sweet, attentive, go-out-of-her-way person to get things done for you, look no further.
J, you rock, I love ya sister!
-M-
P.S. I am going to purchase my 2nd vehicle prom PJ due to J being there.
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Response from: Parker Johnstone Wilsonville Honda
Added: 4/26/2012 12:38:40 PM
Thanks for taking time to write this great review! We really appreciate customer feedback. Our staff does a great job with making all of our customers feel comfortable, taking time to answer questions and get them the best deal possible. We're glad that you experienced this and hope you continue to think of us in the future.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
mikliz
4/23/2012 1:06:43 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Jennette Alexander
My Review of Parker Johnstone Wilsonville Honda:
We have been coming to Wilsonville Honda ever since they opened. We have bought 2 new vehicles and 1 used vehicle from them, and they do all our service. We are very pleased! They make sure that things are done right, and their prices are very competitive.
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Response from: Parker Johnstone Wilsonville Honda
Added: 4/23/2012 1:52:36 PM
Thanks for taking time to write this great review! We're glad to have loyal customers, such as yourself. We take great pride in our customer service and our unbeatable prices. We're glad that you enjoy our dealership and hope to see you again in the future. If there's anything else we can do for you, please feel free to let us know.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
alittlew
4/17/2012 10:37:40 PM
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Ashley and Rob Walker
My Review of Parker Johnstone Wilsonville Honda:
Our '98 Honda CRV died on I-5 as we were on our way from Portland, Oregon to Ashland, where I was to give a presentation that evening. It was a bad time for a break-down! AAA towed us to Wilsonville Honda. Ashley set up a rental car, promised to call us back with a diagnosis, and sent us on our way. We were back on I-5 in less than an hour from the time we coasted in a dead car to the side of the freeway! We made the event with time to spare. Ashley and Rob kept us informed by phone about our car. We enjoyed the 2011 CRV rental and returned four days later, to find our car fixed, washed, and vacuumed. And they comped us the rental. We couldn't have asked for more. Our car runs great and we plan to have all our break-downs in Wilsonville in the future. :-) This is also the first place I'll shop when we're ready to replace the '98 Honda.
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Response from: Parker Johnstone Wilsonville Honda
Added: 4/18/2012 12:51:10 PM
We're sorry that your CR-V gave you a little trouble but are happy that you were able to find your way into our dealership! Our service team is incredible at diagnosing and fixing any issue with your Honda. We take great pride in our customer service and are glad that you were able to experience that firsthand. When the time comes for you to get a new Honda, we hope that you think of us. Remember to follow our dealership on Facebook and Twitter.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
bassoman
4/16/2012 11:04:10 PM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Sheena Sharf
My Review of Parker Johnstone Wilsonville Honda:
This was the best car buying experience I have ever had. The dealership has a friendly feel and is free of a spirit of oppression and intimidation. The staff were all very friendly, courteous, and genuine - I especially enjoyed working with Sheena (professional but warm and considerate). It was truly an enjoyable experience and I would definitely recommend to others.
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Response from: Parker Johnstone Wilsonville Honda
Added: 4/17/2012 12:29:02 PM
Thanks for taking time to write this great review! We're glad that you had such a great experience while visiting our dealership. Sheena is a valuable member of our sales team and we're happy to see that she was able to help you find the vehicle you wanted. We hope that you continue to think of us for all your future automobile needs.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda
snyderfam5
4/16/2012 8:30:18 AM
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Merry Hope
My Review of Parker Johnstone Wilsonville Honda:
Very friendly; low-pressure experience. This is one of the best car-buying experiences that my and my wife have had. We felt the entire staff was knowledgeable, helpful, and worked hard to make a deal that everyone was happy with. Merry was very, very good to work with, and never pressured us to buy.
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Response from: Parker Johnstone Wilsonville Honda
Added: 4/16/2012 1:21:11 PM
Congratulations on your new vehicle! We're glad that you and your wife enjoyed your experience at Parker Johnstone's Wilsonville Honda. Our staff is very knowledgeable and we're glad you go to experience that first hand. Don't forget to follow us on Facebook and Twitter.
Thanks,
Bob Moore
General Sales Manager
Parker Johnstone’s Wilsonville Honda