Parks Lincoln of Tampa

I am honestly disappointed with the service center at this location. While the techs and advisors at the Service Dept. are friendly and professional the length of time to repair identified issues is a bi this location. While the techs and advisors at the Service Dept. are friendly and professional the length of time to repair identified issues is a bit ridiculous. On two separate occasions I have showed up to this dealership, demonstrated the problems with the interior/screen rattling, demonstrated how to stop the noise, and have had to wait at least a day and a half for repair with minimal information. Each time I was updated another half day was tacked on in which I would be able to pick up the vehicle. If this is the norm, then I apologize for the ignorance on how Service is conducted at Lincoln. My new 2023 Corsair started giving me rattling issues at just 300 miles. A vehicle you are dropping 41-60k USD on is giving you quality issues within the first week of ownership. I cant even imagine customers dropping 70-90k and going through my experience, Id be livid. If these were repaired in a timely fashion I would overlook it but 2x now my vehicle sits for an entire day and a half for no good reason. Again, the staff is great but personally I would not recommend anyone to purchase a Lincoln product. The quality is disappointing and the time for quality related repairs is even worse. It seems like Lincoln is a manufacturer that has the build now fix later approach. Had I known this is how it would be I would never have purchased this. If you don't believe, me test drive a used Lincoln and listen to the symphony of rattles, creaks, and pops because that is what your future holds with Lincoln. You decide if you want to test that 4 year warranty out. More

Great service and product overall. Nice and clean dealership. Will do business again in the future! Nice and clean dealership. Will do business again in the future! More

Sebastian is amazing! ! He knew I was nervous about the process and he made it simple, quick and easy for me. Sebastian is definitely the go to guy for your buying experien ! He knew I was nervous about the process and he made it simple, quick and easy for me. Sebastian is definitely the go to guy for your buying experience. 😍 More

Sebastian did a great job helping with new vehicle! He went out of his way to show the two models & explained the differences for me to make a quick & easy choice. He went out of his way to show the two models & explained the differences for me to make a quick & easy choice. More

Parks is an A1 dealership from, top to bottom. Sebastian was with me throughout the entire process from ordering to delivery. Sebastian was with me throughout the entire process from ordering to delivery. More

Consistently outstanding customer, automotive, sales/leasing service. Always very personable. I've been doing business with them for more than 15 years. Highly recommend. sales/leasing service. Always very personable. I've been doing business with them for more than 15 years. Highly recommend. More

Fantastic dealership and salesman. Izzy Noboa is an excellent salesman and was extremely helpful to us in our decision to purchase a Lincoln Corsair. Izzy Noboa is an excellent salesman and was extremely helpful to us in our decision to purchase a Lincoln Corsair. More

Always a pleasant experience for both sales and service. . Parks Lincoln is a first class dealer . Parks Lincoln is a first class dealer More

Professionals; helpful, a large quantity of styles, colors, and package options on Nautilus and Aviator suv I was considering. Staff insured I was satisfied with my choices colors, and package options on Nautilus and Aviator suv I was considering. Staff insured I was satisfied with my choices More

From the time I contacted Parks Lincoln Tampa to the delivery of my new Lincoln Natilus was a fantastic experience. The sales man Sebastian was so friendly and knowledgeable about the car. Was so polite delivery of my new Lincoln Natilus was a fantastic experience. The sales man Sebastian was so friendly and knowledgeable about the car. Was so polite and respectful. He delivered our new vehicle from two hours away. Excellent customer service. More