This is my third RAV4 I am delighted and happy with my new ride. Previously it took hours in the sales department when you buy a car, I was out within couple hours. Thanks to Samuel for making the transaction smoothly, and Mike in the finance department making it even easier. I give customer service a 5 star rating.
They help me for everything spatially ismayil and Herman. I hope they continue beeing helpfull following days. I am driving the car for about 5 days and it is doing good but navigation it should be fix for all cars
I was there to get my 6-month service and preparing to go through state required inspection. Adrian was outstanding. He was friendly, courteous, knowledgeable, and kept me informed on the status of my vehicle. Adrian and Ashley both offered suggestions on the care of the interior and exterior of the vehicle. I would highly recommend them both,
Sales and customer service is outstanding. This is my fourth Toyota RAV 4 and I keep coming back! I love this car and I just recently entered into another lease. Leasing is the best way for me because I don't do long distance driving. My salesman Rick was helpful, so customer friendly, knowledgeable and patient. Toyota passport has the best service in town. When you walk in their beautiful show room and sales department you feel welcomed and they all do their best to make sure you are satisfied. Each time I visit Passport Toyota the experience is over the top. This is how the experience should be. It is a joy to deal with this organization. I always come away with a smile!
More than satisfied customer,
I purchased my car here and have always returned for service. I have been very pleased with the dealers staff from advisors to customer service. I have always ben informed about wait time and any unexpected situations. Wi Fi has been available during my wait.
Mike gave great customer service, He was very helpful, patient and very knowledgeable about cars. He took the time to show me the controls in the vehicle and explained in detail how each control button works. He also explained in detail about the company PASSPORT TOYOTA and I was impressed. Out of all the car dealers I encountered, he was the best one I had by far.
"my experience with Toyota passport has been outstanding."
The member of your team has been outstanding in assisting me in purchasing my second 2016 RAV4 SE, It was said that you can't go wrong when you purchase a toyota that's the reason i came back the second time. THANK YOU
The experience at the dealership immediately put my hesitation about purchasing a new car to rest and the professionalism of the staff(Mr. Anderson) guided me comfortably through the process making me a loyal buyer for years to come. I take my hat off to the work done by Mr. Bill Anderson who never during the experience let me lose sight of what I had come to do. Thank you Mr. Anderson.
Recall was done before time promised.In addition driver's side floor mat was put back on its hooks.According to Stu, the floor mat should always be on its hooks to avoid possible safety hazard caused by the mat bunching up under the gas pedal.