I just bought a new Toyota Sienna from Passport Toyota and had a very good experience with them. I mainly worked with Jimmy Torres, who provided excellent customer service to me. He was friendly, helpful, and timely on his e-mail responses. He worked with Hermann Cuadros to get me a very good price on a Sienna, which was very important to me. I negotiated an out the door price over email, and Passport honored the deal. When I arrived at the dealership, Jimmy was very straightforward with me. There were no gimmicks or catches or anything like that. Jimmy passed me on to Kingsley for the contract part, and I was pleased with him too. He did not try to pressure me after I declined the various offers he made. He was a friendly finance guy and I was happy to work with him. Once I finalized the deal, Jimmy sat with me and showed me the different features of the van and answered all of my questions.
Overall, I had a pleasant, positive experience at Passport Toyota and would definitely recommend them to others who are in the market for a new Toyota. Just send them an email and ask to work with Jimmy - he will treat you with courtesy and respect.
I Recommend This Dealer:
Jimmy Torres, Hermann Cuadros, Kingsley Ogideh
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