Patrick Jaguar

Reason for Visit: Service

I recommend this dealer: No

My Review of Patrick Jaguar:
I could not be more disappointed with the service provided. They told me that my 06 Jag with 32,000 miles needed a new rotor, ABS system, master cylinder maybe more cost of $6,000 or more. Not sure it would be covered by warranty or be fixed. I told them to put my car back together – I then took it to a small shop who found the problem. It was a screw on the cable for the brake pedal that needed to be turned just 2 times to adjust it. Car works great total for parts ZERO, total for labor, I gave them $150.00 but they asked for $35.00. Prior to this I had taken my car in for an oil change – when I took it in AC was working, as I was driving out of the dealership I called to tell them AC wasn’t working –told to bring it back in two days. They said I must of hit something when parking –it happened when I picked it up and hadn’t parked the car yet – they said they would look in to it –it’s been months and I am still waiting for the service mgr to contact me.

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